carco.com.au Avis 

Alister was really helpful and couldn’t do enough for us.will buy a car from you again

Another pissed off buyer here. These people are not to be trusted. FJ Cruiser advertised. I go to look at it .and test drive. Told while inspecting it that the price will go up if not purchased today. Other parties interested. Vehicle is unroadworthy and illegal to drive, no pink slip available. Breach of MTA regulations but out we go. Drives like a dog. Salesman assure me it will go through workshop and to sign a contract based on the repairs being done. $2000 taken as a deposit. I ring a week later voicing concerns over Vehicle. Sales manager and I argue over what was said and he tells me to view the vehicle when its fixed. No word for over another 4 weeks. I call them and Salesman tells me that Carco spent to much money on repairs and are going to put car back on the floor for sale again to recover costs. Contract cancelled. I wait another week for my money. See car now advertised for $8000 more. Thought we had a deal? Very poor customer service and very dodgy morals.

Brendan Huon from Carco was great to deal with when selling my car. Helpful and made the process simple for me. Would recommend if you’re looking to sell.

I wish I had read these reviews before expressing interest in a couple of CarCo’s $80k X5 BMWs. Prior reviews make sense to me now as I had never heard of this mob before.
I have bought numerous cars over the past 35 years, here in Perth and in Sydney and Melbourne, mostly BMWs and have dealt with many car yards but this lot takes the cake with their arrogance and predatory tactics, operating from a discarded Bunnings warehouse in Midland.
Don’t let the glamour cars in the entry foyer and smiling faces fool you, these guys are total tossers and I am glad they did not get my $80k.
After driving from Duncraig all the way to Midland to see one of their X5s, I was left disappointed with the cosmetic condition of their cars, which showed telltales of neglect and abuse for relatively newish cars. In addition, there were subtle attempts to manipulate me into buying a bolt-on warranty, which are probably worthless, according to other documented reviews.
The salesman (calls himself Customer Experience Specialist???) was a little raw but polite at first, but turned a couple of days later when he couldn’t get the deal. Things started going downhill a day after my visit when he rang me to seek details on my current X5 which I told him at the outset I did not wish to trade as it was probably outside their price/profit margin range. It was my polite way of saying I am not prepared to be shafted twice. But I reluctantly gave him my car information believing at that stage that he had a possible changeover plan to make their X5 more attractive.
Instead, he rang the following day with an insulting valuation figure, then proceeded with a tirade of disrespect and self-destructing comments after I told him what I was prepared to pay for their car. He later texted me accusing me of wasting their time. As if their time is more valuable than mine, having driven all the way to Midland backblocks to view their crappy cars, then wait around for the salesman who kept me waiting past appointment time. Not sure what upset him though - the fact that I did not like the condition of their cars or the unrealistic price tag.
At $87k asking price, I think I am entitled to be critical and expect to buy an outstanding vehicle, cosmetically and mechanically.
At best, these guys seem to be operating on a click-and-collect business model and expect you to buy a car on the strength of their pictures. After some research, my conclusion is they tend to buy their cars on the internet, transport them to WA, then try to flip them at a hefty profit margin with minimum, if any work. In my case, they tried to make a quick $15k profit on my trade-in, which now gives me a pretty good idea what they paid for the car they tried to sell me.
Again, I wish I read prior reviews before making contact.
A car yard, like any respectable business, should have ZERO negative ratings - or at least strive to earn some credibility.

A Huge Thank You to TK AND THE TEAM. Bought my 2021 FORD RANGER. Good price and very efficient, all done within Two days, SPECIAL THANK YOU TO TK, DAVE

I recently traded up from a Toyota Corolla to a BMW Coupe at Carco Midland. I dealt with Amir and was very happy with the whole buying experience. Friendly and knowledgeable without pushing for a sale. Was able to work with me remotely for much of the purchase due to work commitments. Recommended.

Bought my 2022 Ranger from my Facebook ad. Brendan Huon contacted me regarding buying my Ranger. They offered significantly more than the dealer offered as a trade and a little more than the local Brisbane buyers. Brendan was great and friendly to deal with. My only criticism is the deal took a while longer than i thought it should otherwise relatively painless transaction. Thank you

They told me that a leaking shock absorber was due to wheel shine over spray after bringing it in for an inspection.
The shock is still leaking so I will change the pair myself.
Spent 50 k on 2 cars here and this is the shoddy work they put out, although they are quite happy to argue with you over the phone instead of honoring thier warranty.
Shame on you CARCON

Ridah was the best to deal with
straight forward and honest.
gave me a price and after a short video call and look around the car the money was in my account. and car picked up by carrier. could not be any easier

Just sold my Redline to Carco through Ridah. he was very helpful and organised everything with a fair price.
Well done Ridah

Be aware of his company they are as smooth as glass.
I brought a near new ram it came with the previous owners warranty half way through but they wouldn't accept it.
It's because they wanted me to have there warranty but you pay through the nose for.
Then when it comes to a claim good luck.
I couldn't take the car as they said it needs to be serviced.
All they do is change the oil.
No filler change.
The car doesn't get checked over very well I found lots of faults.
They take for ever to get back in touch with you once they have your money it's over.
The old saying do a good deal we tell 100 people do the wrong deal we tell 1000 people.
Well mine will be 1000 or more.
They are sharks KEEP A WAY

Sold my falcon through Tanaka at Carco, very easy to deal with, fast process and money paid quickly, cheers guys!

Had been trying to sell my CX9 for some weeks. All sorts of offers, some private and mostly wholesale.
Got a message from Greg Reynolds from Carco, offer was good, but mentioned was waiting on private buyer. Private buyer at last minute fell through, message Greg, came on Sunday night, checked the car offer was good. The admin side and payment was done within a day. Vary happy with the experience.

Love the new car exactly what we were looking for and Mick was so helpful and easy to deal with! Also Adam in finance, will definitely go back for next car

Brendan Huon was great to work with and completed the transaction without any issues.

Hello,
At the beginning of this year, I purchased a Suzuki Jimny from you. Now I was heavily manipulated into purchasing the warranty for an extra $4000 even though I stated multiple times I did not want it.
I took my car in for a service with you on time, and was told I urgently needed new steering rods and you would submit a claim with my warranty for me. I asked if I could have all correspondence via email, as I work during your opening hours and can not take phone calls. I was told this was okay.
Several weeks go by and I have heard nothing from you. I reached out via email multiple times and no one responded to me.
Months go by, and I am worried about my steering rods that need to be “urgently replaced”. So, after failing multiple times to get in contact with you, and feeling like I have been manipulated, scammed and had money stolen from me basically, I decide to leave a bad review to get your attention. And voila, after months of not being able to contact you whatsoever, I am immediately contacted.
I was told to book my car in for the steering rod replacement. I attempted to respond to this email, because still, not a single person has told me whether or not this will be covered on warranty. I ask for more information and I am once again ignored. No one replied. This was months ago now. So once again, I will leave a bad review so I can get your attention as my steering rods need to be replaced so “urgently”.
I request a full refund of my warranty that I paid for, because you clearly do not honour this warranty, you just take thousands of dollars from people, and ghost them as soon as their car needs something fixed.
I am a very upset customer, who will be taking their business elsewhere as soon as I can, but I request that $4000 be returned to me, seems as it is a complete scam that I was manipulated into purchasing.
It bothers me that this is how you treat people, and all you are after is money.
I will be telling my friends and family not to purchase anything through Carco, as I am simply appalled by your customer service.
I look forward to hearing from you soon.

I have just finalised selling my Isuzu Dmax to Carco and am pleased to report that the whole experience with Brendon Huon was very professional and thorough.Being in Melbourne and the buyer in Perth presented some issues but we negotiated a satisfactory deal and I am happy to recommend Brendon for future deals n the used car industry
Jeff …..Melbourne.

Dealt with Ridah Hussein and couldn’t have been happier, was pleasant upfront and honest the whole way through

Traded our range rover in on rubicon jeep Amit Arora organised top dollar on trade in and helped heaps with new vehichle warranty etc we found him really helpful! And would have no hesitation in recommending him !Thanks again Amit !!

I got a call from Ridah Hussein at Carco offering to buy my Hilux. He explained upfront he worked for Carco, provided ID to verify he was a legitimate Buyer and answered all of my questions.

At first I said I will see how things go with carsales.com.au but after weeks of scam artists wasting my time I eventually called him back and negotiated a fair price.

Ridah arranged payment into my bank account upfront before arranging to collect the vehicle. You can't get more transparent than that.

He was polite and efficient as well. A pleasure doing business with him from the other side of the country. Great service, highly recommend you call him.