Have purchased dozens of gift cards on Cardcookie over the past year. I rarely have an issue but when I do, they've had fantastic customer service. This past weekend, I had an issue Saturday, and it w... Voir plus
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Lisez les avis des autres
I have been a customer for many years and it had few issues until recently. I placed an order for five Apple gift cards, and two of $25 cards could not be redeemed. Contact the customer service and... Voir plus
I have bought gift cards for several other suppliers with quick service and not issues. This place doesn't answer your e-mails, cancels orders even though the credit card used shows the transaction,... Voir plus
I haven’t bought any gift cards from here yet but their website has a very cool link for me to check balances on my 6 Walm gift cards lying around, found out i still have good amount of funds left. Th... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Get the best Discounts for your favorite brand Gift Cards!
Coordonnées de contact
Etats-Unis
- cardcookie.com
A répondu à 7 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I made a purchase two days ago for $94…
I made a purchase two days ago for $94 to get a Walmart gift card to purchase dinner for my family food for my dog and a heat lamp to prevent my plants in my greenhouse from dying. Needless to say we’ve not got our money back we’ve not got our gift card and my dog is without dog food still I have submitted email to Support. I have completed their identity verification process, which makes no sense. Why would I need to verify my ID to buy a gift card? I don’t have to do that whenever I purchase a gift card at a grocery store or retail store or at the other gift card markets so I don’t understand why I would have to go through ID verification for this place but I did it still no gift card no money and you can’t get anyone to respond to you so I’m going to dispute it through the bank
Reliable Service with Great Savings and Excellent Support!
My experience with CardCookie has been consistently positive. I always manage to save some money, and their support team is outstanding - always ready to assist with any issues related to orders. After years of using CardCookie, I wholeheartedly recommend their service to anyone considering it
Great deals and fast customer support.
Great deals and fast customer support.
The best!
I've had to contact customer service numerous times over the years and every time I get a fast and complete response. These guys are top-notch and professional!
cheaters !!
cheaters !!! can not buy gift cards during black friday. write to support to fix problem. but they did not do nothing. they just charge your money wait on hold then cancel it. cheaters !!! avoid them. 665$ on hold with them. Order number : LMHD-XNBW / ▼BIZY-ZDNF /JEDE-LWMU/ BUZJ-WUPX/
Best customer service as always.
Best customer service as always.
If there is any issue, it solved quickly.
Have been buying gift card from cardcookie for many years.
Faulty card replacement
I received a faulty card with insufficient balance and the customer service team was incredibly supportive and immediately provided me a replacement card.
Fast response from customer service
I had a problem with a gift card contact customer service right away and they were very fast to respond and was able to resolve my case quickly.
Had an issue with a gift card and they…
Had an issue with a gift card and they took care of it immediately! Great experience!
Amazing support
Amazing support. I had an issue with a gift card and they were able to issue a replacement within minutes.
Great deals and excellent customer…
Great deals and excellent customer service!
Great Service
Brought 100+ Gift cards with them
Brought 100+ Gift cards with them. Very reliable!
Job well done - I recommend it.
I have been buying with them monthly for the past year and never had any problem.
The one time I did was when they sent me a gift card that was already in use in another account. I reported that and they sent me another gift card right away.
Super fast response to my concern over…
Super fast response to my concern over buying a gift card that said it was already redeemed. Without any need to overly prove my point or defend myself, I’m with no questions asked they apologized and issued a new gift card! Thanks so much!
Really helpful and very quick…
Really helpful and very quick resolution of issue.
Fast delivery, good customer service, no problems
Purchased from them multiple times over the past few months, primarily for Lowe's gift cards for my home projects. The cards have always come through within minutes and been able to add them straight to my account / purchases.
I have only ever encountered a problem with a card not working on one occasion (out of 10+ purchased), and after emailing them about it I received a response and new (working) gift card from them literally 4 minutes later. Can't fault their service.
They have my trust and I'll continue to buy from them.
Great service
Great service
I've had cards be redeemed after the fact that I purchased them, but with cardcookie, I'm able to contact support and receive a card with the same balance by the next day.
I am really happy with costumer service…
I am really happy with costumer service & company!
5 stars!!!!
Great customer service
I noticed a faulty gift card and contacted customer service via email. They sent a replacement within a day—very impressive!
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