Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Have purchased dozens of gift cards on Cardcookie over the past year. I rarely have an issue but when I do, they've had fantastic customer service. This past weekend, I had an issue Saturday, and it w... Voir plus

Noté 3 sur 5 étoiles

I have been a customer for many years and it had few issues until recently. I placed an order for five Apple gift cards, and two of $25 cards could not be redeemed. Contact the customer service and... Voir plus

Noté 1 sur 5 étoiles

I have bought gift cards for several other suppliers with quick service and not issues. This place doesn't answer your e-mails, cancels orders even though the credit card used shows the transaction,... Voir plus

Noté 5 sur 5 étoiles

I haven’t bought any gift cards from here yet but their website has a very cool link for me to check balances on my 6 Walm gift cards lying around, found out i still have good amount of funds left. Th... Voir plus

À propos de l'entreprise

  1. Événements & divertissement

Informations provenant de diverses sources externes

Get the best Discounts for your favorite brand Gift Cards!


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

700 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 7 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Avoid this company

Avoid this company, need copy of your ID and other personal information for verification.

18 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Cardcookie has best discounts on giftcards!!!

Cardcookie has best discounts on giftcards. Also, their customer service is top notch. They always reply promptly even if some issues with giftcards. I have purchased thousands worth of giftcards from cardcookie over last 5 years!

15 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

I purchased several gift cards during a Black Friday special.
A couple weeks later, I went to use one of the cards and was informed the card had a $0 balance.
I contacted Customer support @ CardCookie and, literally within minutes, my card was replaced with no questions asked.
I'm very pleased with the service and will continue to shop here.

5 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I only use CardCookie for discount gift cards

I only use CardCookie for my discount gift cards. It's not a perfect system. Yes, I've bought cards that are already empty or are emptied before I use them. But cardcookie always honors their 100 Day Guarantee - and does so quickly. They always make it right. And those problems are so few an far between anyway, so I will gladly continue to use them.

5 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

This company has gone down the drain

I have used Cardcookie several times with no isssues. So I was stunned that my recent purchase was being held up for additional verification. They wanted passport or drivers license photos, verification on a bank charge, pictures of me and a utility bill copy from my home. All of this so I could save $10. I provided them with the information and then they cancelled my order. My credit card was valid and I have never been involved in fraud. Why they suddenly want to invade peoples privacy when we all are working hard to prevent identiy theft is beyond me. Very sad and pathetic especially when the customer service gets cut off from their end. Avoid at all costs unless you want to be frustrated and compromised. It is definitely not worth the misicule savings. If I could give 0 stars I would.

29 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Ordering from Cardcookie is a no brainer

I’ve ordered multiple gift cards from card cookie and have had positive experiences each time. They say that orders are fulfilled within 24 hours, but in my experience, they’re usually fulfilled much quicker within an hour. Customer service is also great and extremely responsive. It’s a no-brainer ordering from cardcookie when I have a purchase to make from any major retailer store.

24 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I bought gift cards at cardcookie quite…

I bought gift cards at cardcookie quite a few times now and never had an issue until today where 1 of the 5 showed 0$ balance when i tried to use it, i reached out to cardcookie and they immediately sent me a replacement, the whole experience was so easy to handle, 5 stars for sure!!

20 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Stay away.

Stay away.. In this day and age the credit processor is the one that should be validating the end user , not the company itself.. Be prepare to send you drivers license, passport, home address, 1st born etc to validate yourself and then likely get rejected.. not worth the time to lose your identity for a few measly bucks

21 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

All these 5 star reviews are fake they…

All these 5 star reviews are fake they will scam you and take your money they have a fake customer support only way to contact them is by email but they don’t even reply to your emails so don’t waste your time your just going to get scammed !!

11 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

5 star! Huge savings!

I have been using card cookie for YEARS. I have never had an issue with any card! Literally buy from here nearly weekly! This site has saved me so much money!

11 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Responsive

Responsive, promptly resolving the few issues which may arise. Appreciate a good business.

8 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Completely Non-Responsive If You Ever Need Help

I've purchased from them in the past and things were okay until my last purchase. My credit card suspected a purchase was fraudulent & froze a transaction along with several others that were indeed fraudulent. I later verified this transaction was valid & my bank removed their hold, but my cardcookie account is still frozen! It's been over a month now & they have ignored 10+ emails. So all that to say they are fine until anything goes wrong, but if it does they are completely non-responsive!

27 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Best customer experience!

Absolutely hands down best service from the Cardcookie team. Always fast in responding to issues and quick to resolve. Great product as well!

18 août 2023
Avis spontané

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