Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Have purchased dozens of gift cards on Cardcookie over the past year. I rarely have an issue but when I do, they've had fantastic customer service. This past weekend, I had an issue Saturday, and it w... Voir plus

Noté 3 sur 5 étoiles

I have been a customer for many years and it had few issues until recently. I placed an order for five Apple gift cards, and two of $25 cards could not be redeemed. Contact the customer service and... Voir plus

Noté 1 sur 5 étoiles

I have bought gift cards for several other suppliers with quick service and not issues. This place doesn't answer your e-mails, cancels orders even though the credit card used shows the transaction,... Voir plus

Noté 5 sur 5 étoiles

I haven’t bought any gift cards from here yet but their website has a very cool link for me to check balances on my 6 Walm gift cards lying around, found out i still have good amount of funds left. Th... Voir plus

À propos de l'entreprise

  1. Événements & divertissement

Informations provenant de diverses sources externes

Get the best Discounts for your favorite brand Gift Cards!


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

700 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 7 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

They sell tons of fraudulent cards that…

They sell tons of fraudulent cards that will have zero balance. If you don't use it immediately you run a very very high risk of losing it entirely because they have a short guarantee window and will happily tell you that they're not standing behind the fraudulent purchase. If you get scammed for even a single gift card it negates any savings you will ever have buying from them.

16 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service!

I have been doing business with Cardcookie.com for several years and it has been a great service. I did, however, just run into my first problem and customer service responded quickly and they were extremely helpful. I couldn't have asked for a better experience.

17 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Failed to provide cards

Company failed to provide cards saying my card was not verified even after identification documents sent to them. Will never use this company again. Hoping I will not be subject to identity theft because of the attempt to buy cards.

2 avril 2024
Avis spontané
Noté 4 sur 5 étoiles

Good customer service when given already used gift card

Bought 5 gift cards. 4 of them worked. Contacted customer service and they gave me a replacement for the fifth one that was already used. Replacement card was also used. Replied back about the situation and didn't get a response until I sent another email. Second replacement worked. Legit business with decent customer service.

22 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Unjustified cancellation and Poor Customer Service

This site cancelled my order for a $500 card (3 different times) with a false explanation that my payment method could not be confirmed. My credit card actually received the charge as pending so this was nonsense. They failed to respond to my e-mail queries. Apparently there is no phone number. I also tried for a $60 card using the same credit card and then my wife's credit card. After the order was accepted, both orders were also cancelled claiming that payment information could not be verified. They are lying for some reason. It is the same card I have used before and is saved on the site and the charge did reach my card as pending. Of course, this has caused no improper charges, but is a huge waste of time trying to get an order to get through.

23 mars 2024
Avis spontané
Noté 3 sur 5 étoiles

I got my card, eventually

I found a relatively great deal on a gift card through this website compared to their competitors and gave it a shot and was in a bit of a hurry to buy the stuff I had in my cart on the website. The problem is the card took about 7 hours to receive my purchase in an email which is very slow compared to their competitors who are almost always under an hour or instant. If you're in a rush to grab something before it goes off sale on whatever website I would avoid this website. If you aren't in a rush and see a good deal they will, eventually, fulfill your order.

22 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Like it

Has been using this site for years. Good savings and rarely have a problem; had 2 problems with faulty gift cards but all got replaced in 24 hrs.

8 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

I have used Cardcookie for years

I have used Cardcookie for years. Purchasing reused gift cards always have the chance of issues but Cardcookie has always stepped up to the plate quickly and resolved my issues.

5 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Love CardCookie!

I have been using CardCookie for many months now. I have had nothing but good experience! Once your identity is verified (for security purposes), buying and using gift cards is a breeze. I am a trusted customer now, and I usually receive my gift cards instantly. Super easy! I had an issue with one of my gift cards not working and Sarah from support was quick to respond and resolve my issue. She sent me a replacement over email and I was able to use it right away.

25 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Thank you, Sarah and Tom from customer service!

Buyer only.

I would give cardcookie 5 stars for their great pricing, large selection, and high security. In my experience, they tend to have the best pricing for Walmart and target.

But I'm really just posting this to thank "Sarah" and "Tom" from customer service. This might also help other people if they end up in the same situation as me.

I had an issue with my order at 8pm, I emailed customer service, and they got back to me by 7am the next morning. Their suggestions worked great and my issue was resolved. They also worked extra quickly to verify my transaction after the issue was fixed, which I appreciate.

Here's a description of the issue and the solution: I placed my order and it was declined (by CardCookie) several times. I tried it on a few different devices and it didn't work.

They suggested that I try again using my laptop without using a VPN. That worked! I'm not exactly sure why it worked. It might be because I stopped using VPN, but it might also be for other reasons. It could be because I switched to a different computer; because I placed my order between 8am and 6pm; because the web interface forced me to re-add my credit card; because of "random chance"; because some time had passed; or maybe because customer service was helping me out behind the scenes as well (I'm not sure).

5 janvier 2024
Avis spontané

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