Have used eversure for a good number of years now to insure an older car. Good value and good service from their call centre, arranging a long distance recovery home when I broke down in the remote hi... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have used Eversure for many years and find they offer an excellent value product . Just received my renewal invitation which was very reasonable and have now registered my policy details on their po... Voir plus
L'entreprise a répondu
Car Hire Excess Insurance auto renewed but I no longer needed it. Contacted Eversure and very quickly refunded full cost to me.
L'entreprise a répondu
Been with them for years. Easy company to deal . Disapointed got rid of automatic family cover. New system or policy almost doubled the price. Did not have time to look at others so I might be unfair... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Eversure Car Hire Excess Insurance
Écrit par l'entreprise
When you hire a car, it usually comes with an excess. This is the amount you’re financially responsible for if the vehicle you've hired is damaged or stolen. Depending on the car hire company, this could cost you hundreds or even thousands of pounds.
With Eversure Car Hire Excess Insurance, you can be reimbursed for this cost up to £7,000 following a successful claim. That means you can hire a car with confident in the knowledge that your money stays where it belongs if the vehicle is damaged or stolen.
Coordonnées de contact
Bury Street 1-3, GU2 4AW, Guildford, Royaume-Uni
- carhireexcess.eversure.com
Eversure Car Hire Excess Insurance
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Eversure Car Hire Excess Insurance
Hi Paul,
Thank you for taking the time to leave a review.
We are glad you enjoyed your experience with our user-friendly platform and team.
Kind regards,
Chloe
The whole process was very easy
The whole process was very straightforward, and saved me two thirds of what the hire company were going to charge me!
28 septembre 2026
Réponse de Eversure Car Hire Excess Insurance
Hi David,
Thank you for taking the time to leave a five-star review.
We are delighted to hear that you found the entire process so simple and that we were able to help you make such substantial savings compared to the rental company's prices.
Kind regards,
Chloe
All great
All great, perhaps a little exact coverage of the insurance links would be good
28 septembre 2026
Réponse de Eversure Car Hire Excess Insurance
Hi Jason,
Thank you for your review.
We appreciate your feedback! We're glad you had a great experience and will consider your suggestion regarding insurance information.
Kind regards,
Chloe
Réponse de Eversure Car Hire Excess Insurance
Hi John,
Thank you for your review.
We're so pleased to hear that you found our website straightforward and user-friendly. Your positive feedback is greatly appreciated!
Kind regards,
Chloe
The booking process was very simple
17 septembre 2026
Réponse de Eversure Car Hire Excess Insurance
Hi Colin,
Thank you for your review.
We're happy to hear that our booking process was simple for you. We appreciate your positive feedback!
Kind regards,
Chloe
Clear explainations of what’s…
Clear explainations of what’s covered/not covered.
Easy to complete required info - prompt document return once premium paid.
27 septembre 2026
Réponse de Eversure Car Hire Excess Insurance
Hi Keith,
Thank you for taking the time to leave a review.
We're so glad to hear that our explanations were clear and that the process for completing your information and receiving your documents was easy. We appreciate your positive feedback!
Kind regards,
Chloe
I am so glad I heard about this cover
I am so glad I heard about this cover, it saved me a fortune and last minute cost at the desk! Highly recommend Eversure!
26 septembre 2026
Réponse de Eversure Car Hire Excess Insurance
Hi there,
Thank you for your fantastic review.
We're delighted to hear that our cover saved you money and helped you avoid unexpected costs at the rental desk. We really appreciate your recommendation and hope to assist you again in the future.
Kind regards,
Chloe
Easy to use website
Easy to use website, great rates, sorted in seconds. Highly recommend this company.
24 septembre 2026
Réponse de Eversure Car Hire Excess Insurance
Hi there,
Thank you for your review.
We're so pleased to hear you found our website easy to use and that you were able to sort everything out quickly. Thank you for your kind recommendation!
Kind regards,
Chloe
Réponse de Eversure Car Hire Excess Insurance
Hi Adrian,
Thank you for your review.
We're happy to hear that our service was quick for you! We appreciate your kind words.
Kind regards,
Chloe
I didn’t want to renew so I cancelled…
I didn’t want to renew so I cancelled and have not received my refund
4 septembre 2026
Réponse de Eversure Car Hire Excess Insurance
Hi there,
Thank you for your review.
We're sorry to hear that you have not yet received your refund following your cancellation. We've asked a member of our team to look into this and they will contact you as soon as possible to assist further.
Kind regards,
Chloe
Easy to deal with
21 septembre 2026
Réponse de Eversure Car Hire Excess Insurance
Hi Guy,
We're so glad to hear that you found your experience with us to be easy and positive. Thank you for your wonderful feedback!
Kind regards,
Chloe
I have always used Eversure for excess…
I have always used Eversure for excess insurance and found them to be excellent
23 septembre 2026
Réponse de Eversure Car Hire Excess Insurance
Hi there,
Thank you for your review.
It's great to hear that you've consistently had such a positive experience with us for your excess insurance needs.
Kind regards,
Chloe
Family car excess cover rules were…
Family car excess cover rules were unclear, when I tried to change product the next day and give you more money you wanted to charge me £10 cancellation and then just stopped responding to my queries.
20 septembre 2026
Réponse de Eversure Car Hire Excess Insurance
Hi Greg,
Thank you for taking the time to leave a review. We are sorry to hear that you are unhappy with your experience.
We can confirm that a member of our team has been in touch with you to discuss your concerns further. The cancellation fee quoted is in line with the policy terms and conditions, as the policy arrangement fee is non-refundable once the policy has been set up.
We appreciate your feedback and are currently reviewing the matter to see how we may be able to assist further.
Kind regards,
Chloe
Unauthorised payment taken from my bank
I wouldn’t rate it . You have taken an unauthorised payment from my bank for a further years car hire excess insurance! My current contract hasn’t even finished yet. I didn’t opt or need auto renewal. This is surely illegal. You haven’t responded to my many emails & form filling. I would not recommend this company.
18 septembre 2026
Réponse de Eversure Car Hire Excess Insurance
Hi there,
We're sorry to hear that you're disappointed with your experience.
We take all customer concerns seriously and have reviewed your situation. We have now responded directly to you, actioned your cancellation request, and resolved the matter.
We apologise for any frustration caused and appreciate you taking the time to share your feedback.
Kind regards,
Chloe
Réponse de Eversure Car Hire Excess Insurance
Hi Andrew,
We're delighted to hear that you found our service simple to use and our pricing clear. Thank you for your positive feedback!
Kind regards,
Chloe
Réponse de Eversure Car Hire Excess Insurance
Hi Mike,
We're so pleased to hear that you found the process straightforward and that everything went smoothly for you. Thank you for sharing your positive experience!
Kind regards,
Chloe
A positive experience!
User-friendly website with clear details of Eversure's products and their competitive pricing structure. The process of obtaining the desired insurance via their website was very straightforward.
19 septembre 2026
Réponse de Eversure Car Hire Excess Insurance
Hi John,
Thank you for your fantastic review.
We're delighted to hear that you found our website user-friendly, our product information clear, and our pricing competitive. It's also great to know that arranging your insurance was a straightforward experience. Thank you for choosing Eversure and for taking the time to share your feedback.
Kind regards,
Chloe
Réponse de Eversure Car Hire Excess Insurance
Hi Vincent,
Thank you for your 5-star review.
We're delighted to hear you found the process easy to use and our pricing competitive. We appreciate your feedback and thank you for choosing Eversure.
Kind regards,
Chloe
Réponse de Eversure Car Hire Excess Insurance
Hi Claire,
Thank you for your review and for your kind comments. We're delighted to hear you found us to be a great company.
Thank you for choosing Eversure, and we hope to assist you again in the future.
Kind regards,
Chloe
Réponse de Eversure Car Hire Excess Insurance
Hi Helen,
Thank you for your review. We're delighted to hear you felt reassured by the cover and didn't need to make a claim. It's great to know you have that peace of mind when arranging your insurance.
Thank you for choosing us.
Kind regards,
Chloe
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.