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Lisez les avis des autres

Noté 5 sur 5 étoiles

The service is amazing for many reasons... 1. They gave me a car on debit card whereas all others ask for a credit card. 2. Their staff waited for more than an hour at Dubai airport while I g... Voir plus

Noté 1 sur 5 étoiles

Buyer Beware. I used CarsiRent.com to book a car rental for a trip to Ireland. I selected a company named Easirent.com on their website as the price and option of car best suited my needs. Upon arrivi... Voir plus

Noté 4 sur 5 étoiles

Great prices and supporting customer service. - ordered Mazda cx5 or similar car but got an MG RX5 as a rental vehicle. Would have preferred to have driven a Mazda. - carsirent needs to simplif... Voir plus

Noté 5 sur 5 étoiles

I used carsirent so far 3 times, during my travels to the US and once locally every time I got the best price across several other platforms. No hidden fees was a great help and the fact that the... Voir plus

À propos de l'entreprise

  1. Agence de location de voitures

Informations provenant de diverses sources externes

CARSiRENT offers the most competitive car rental, chauffeur drive, and airport transfer rates in more than 45,000 locations worldwide. We work closely with multiple suppliers in each destination to secure availability and the best deals in high and peak seasons. At CARSiRENT we understand that plans can change and offer free cancellations and modifications 24 hours prior to your reservation date. Our customer support is available to you 24/7 to answer any questions that you may have about your booking. Looking for your dream car? A convertible for your beach holidays, a drive in style around town, or a tailor made European tour in the most exquisite cars for you and your friends or family? Our specialty department offers luxury, sports, convertibles self and chauffeur driven cars in Europe, USA, the Middle East, and Asia. Just visit our website, enter your information to view all the cars available within the given details. For other questions and inquiries, email us at bookme@carsirent.com for our expert to help you with everything you need. Let CARSiRENT help you plan your next trip whether it’s as simple as a self drive car rental in any destination, an airport transfer to/from your hotel, or a travel in style and comfort with a driver at your disposal,throughout your trip experience. With 30 years of experience at your disposal we guarantee your trip will be a pleasant and safe adventure.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

51 avis

5 étoiles
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1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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3,6

Tous les avis

(51)

0 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Buyer Beware

Buyer Beware. I used CarsiRent.com to book a car rental for a trip to Ireland. I selected a company named Easirent.com on their website as the price and option of car best suited my needs. Upon arriving in Dublin I couldn't find the Easirent office at the airport. I was told by another car rental company at the airport that they did not have a location at the airport terminal I would have to call them. I found a number for them and they sent a shuttle 45 mins after my call. None of this was specified in the confirmation I received when booking the car through the CarsiRent.com site. Upon arriving at the Dublin Easirent location things deteriorated even further. First of all I was told by a rather rude gentleman at the counter that they didn't accept Amex. I showed him my CarsiRent confirmation that specifically states that Easirent.com accepts all major credit cards and further details a list of acceptable cards such as Amex, Visa and MasterCard. He disagreed even with looking at the confirmation and said if I wanted a card I had to provide a Visa or MasterCard. The assistant further advised that the price I was given by CarsiRent in US Dollars was not accurate and if I wanted to rent a vehicle from Easirent.com I would need to pay the equivalent of 33% more than what my confirmation stated. I refused and took their shuttle back to the terminal and rented a vehicle from a more reputable car rental company. After 2 hours I was finally able to get on the road to my destination. I write because I don't want others to have the same experience I did. Don't use the CarsIRent.com site to book a car and don't use Easirent.com as your car rental company.

3 janvier 2022
Avis spontané
Noté 4 sur 5 étoiles

Great prices and supporting customer…

Great prices and supporting customer service.

- ordered Mazda cx5 or similar car but got an MG RX5 as a rental vehicle. Would have preferred to have driven a Mazda.

- carsirent needs to simplify the extension of the Car rental duration throuh the app without having to call the car rental company to extend.

3 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent!!

Professional and excellent service!!
Cheapest prices online i found! Highly recommended

27 février 2020
Avis spontané
Noté 1 sur 5 étoiles

It was a very bad experience

It was a very bad experience because I did not receive the rented car and the down payment amount was deducted from my debit card already. The rental company refused to give me a car without a visa card and I do not have one.

I had sent many email to your customer service and payment department with no replay or action.

Thanks for your unbelievable services.

26 février 2020
Avis spontané
Logo de CARSiRENT

Réponse de CARSiRENT

Dear Sahel,

Thank you for contacting CARSiRENT.com

We apologise for the inconvenience caused to you by this matter. Please note that a Credit Card under the name of the main driver name is one of the mandatory documents required during the pick-up process of the rental car. The rental company will refuse to release the car if the card is not available.

Our records show that the amount should be back to the utilised card as the refund was processed.

Kindly contact the customer service team at support@carsirent.com if you still didn't receive back the refund.

We look forward to hearing back from you as we would be glad for you to try our service again and change your perspective of us.

kindly contact us at support@carsirent.com before making your next booking as our team would like to compensate you for the inconvenience caused.

Best Regards,
Riyadh
Quality Team

Noté 1 sur 5 étoiles

I tried to call the 24/7 number that’s…

I tried to call the 24/7 number that’s provided in their website but unfortunately there is no answer at all. I made the same reservation twice and was charged twice, so I tried to fix the issue by calling the number, texting them through whatsapp, chatting online but no one was there at all. I did everything but couldn’t find a way!!!!

24 février 2020
Avis spontané
Logo de CARSiRENT

Réponse de CARSiRENT

Dear Ahmed,

Thank you for your feedback.

We apologise for the inconvenience caused by this matter and we understand the frustration that it may have caused because of the duplicate booking. Please note that we respond to Emails, texts and calls by the orders we receive them as we strive to respond to all of our clients. Also as per our records, both payments were being processed for refunds by 9:15am the same day when the duplicate bookings were paid and both refunds should be back to the utilised card/s by now.

We look forward to hearing back from you as we would be glad for you to try our service again and change your perspective of us.

kindly contact us at support@carsirent.com before you make your next booking as our team would like to compensate you for the inconvenience caused.

Best Regards,
Riyadh
Quality Team

Noté 5 sur 5 étoiles

Don't waste your time

This company from the most important companies I have dealt with ; I strongly recommend dealing with them because of their high deal and credibility

18 juin 2019
Avis spontané
Noté 5 sur 5 étoiles

The best app for its category

The best app for its category. The app engine gives you the best rates for the car category you are looking for. Used for Milano and Cyprus. The cost of petrol was higher than the rental rate. Good cars from reputable car rental companies. The Carsirent app is highly recommended. It is the booking.com for cars.

19 mai 2019
Avis spontané

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