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Lisez les avis des autres

Noté 5 sur 5 étoiles

The service is amazing for many reasons... 1. They gave me a car on debit card whereas all others ask for a credit card. 2. Their staff waited for more than an hour at Dubai airport while I g... Voir plus

Noté 1 sur 5 étoiles

Buyer Beware. I used CarsiRent.com to book a car rental for a trip to Ireland. I selected a company named Easirent.com on their website as the price and option of car best suited my needs. Upon arrivi... Voir plus

Noté 4 sur 5 étoiles

Great prices and supporting customer service. - ordered Mazda cx5 or similar car but got an MG RX5 as a rental vehicle. Would have preferred to have driven a Mazda. - carsirent needs to simplif... Voir plus

Noté 5 sur 5 étoiles

I used carsirent so far 3 times, during my travels to the US and once locally every time I got the best price across several other platforms. No hidden fees was a great help and the fact that the... Voir plus

À propos de l'entreprise

  1. Agence de location de voitures

Informations provenant de diverses sources externes

CARSiRENT offers the most competitive car rental, chauffeur drive, and airport transfer rates in more than 45,000 locations worldwide. We work closely with multiple suppliers in each destination to secure availability and the best deals in high and peak seasons. At CARSiRENT we understand that plans can change and offer free cancellations and modifications 24 hours prior to your reservation date. Our customer support is available to you 24/7 to answer any questions that you may have about your booking. Looking for your dream car? A convertible for your beach holidays, a drive in style around town, or a tailor made European tour in the most exquisite cars for you and your friends or family? Our specialty department offers luxury, sports, convertibles self and chauffeur driven cars in Europe, USA, the Middle East, and Asia. Just visit our website, enter your information to view all the cars available within the given details. For other questions and inquiries, email us at bookme@carsirent.com for our expert to help you with everything you need. Let CARSiRENT help you plan your next trip whether it’s as simple as a self drive car rental in any destination, an airport transfer to/from your hotel, or a travel in style and comfort with a driver at your disposal,throughout your trip experience. With 30 years of experience at your disposal we guarantee your trip will be a pleasant and safe adventure.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

51 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,6

Tous les avis

(51)

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Noté 1 sur 5 étoiles

Never use this company Not recommended at all

Never use this company Not recommended at all!!!
Booked through their website for Dubai airport car rental and received the voucher after charging me the full coverage insurance that I requested. I was supposed to pick up the car from Europcar when I presented my voucher the car was not booked with Europcar and they did have availability. Tried to call the numbers of car I rent but it was unreachable. The UAE number they provided in the website is for another company that has no relation with them!!! Land line that is supppsed to be their hotline 24/7 was unreachable Finally after several attempts could reach a Bahrain mobile number through WhatsApp call only!!! The gentleman who picked the call spoke from my phone to the Europcar agent still nothing happened. So had to cancel my reservation and took a car from another rental company. That costed me a premium rate and 2 wasted hours at the airport trying to figure out the problem with no solution at the end!!!

9 mars 2019
Avis spontané
Noté 1 sur 5 étoiles

CAREFUL! Hidden Charges with this company

Please CAREFUL of this company. They have a HIDDEN Airport pickup location service charge of $20. Therefore, other car rental companies may be cheaper than this company.

6 janvier 2019
Avis spontané
Logo de CARSiRENT

Réponse de CARSiRENT

Dear Mr. Khan,

I want to apologize for all the inconvenience caused during your booking journey.

As per your comment, you mentioned that we have hidden information and pickup charges were not mentioned anywhere. I'm sorry to say that this is incorrect.
What we tried to clarify to you earlier by emails, on the website and just as any other car rental or hotel booking website, we display only what's included in the price or the rental. Additional charges at the counter (if any) are always mentioned clearly in the terms and conditions of the car.

Now please understand that we do not have any additional charges added as we are the aggregators. The rental terms and conditions are set by the car rental suppliers directly. Please ensure you read the terms and conditions before completing a booking. Please note that the Airport charges you paid for, are set by the airport and by the car rental company and we don't have any control of. And these charges are clearly mentioned in the terms and conditions of the car.

However, we strive to keep our clients happy in any case, so we would like to offer you a discount coupon on your future booking which was provided to you by our support team previously.

We apologize again for the inconvenience caused, and we wish to serve you again soon

Thanks and regards,
CARSiRENT.com Support Team

Noté 5 sur 5 étoiles

The service is amazing for many reasons....

The service is amazing for many reasons...

1. They gave me a car on debit card whereas all others ask for a credit card.
2. Their staff waited for more than an hour at Dubai airport while I got stuck at the immigration inside.
3. They refunded me the unused amount through bank transfer. I never expected that.

Amazing service. Wonderful people. Worth trying and highly recommended.

Nayyer

22 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Great website

Great website, best rates
Used the website more than once will use it again sure
They have good rates and transperancy, also great customer support

19 septembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Amazing and nice service

I am frequently using this website to get a rental car, service is great and support are always available for you if needed.

2 juin 2018
Avis spontané
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Réponse de CARSiRENT

Dear Hamed,
Thanks for your lovely feedback. We are happy to hear that you're satisfied with our service.
We look forward to helping you with your next rental!

Thanks and regards,
CARSiRENT.com Support Team

Noté 5 sur 5 étoiles

Excellent service..

15 mai 2018
Avis spontané
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Réponse de CARSiRENT

Dear Arkan,
Thank you for your feedback,
We're glad to hear that you are satisfied with our service.
We look forward to helping you with you next rental!

Thanks and regards,
CARSiRENT.com Support Team

Noté 5 sur 5 étoiles

Best car rental experience

It was good experience with cars i rent
I wasnt sure if i should book from them because i didnt know them before but they had the best rates online and their service is just great and their support is wonderful
I booked an Audi in Geneva and everything was smooth and good
I will book again soon for my trip to munich and vienna

6 mai 2018
Avis spontané
Logo de CARSiRENT

Réponse de CARSiRENT

Dear Hassan,
Thanks for your feedback
We're happy to hear that you had a smooth rental experience with us.
We can't wait to help you with your upcoming bookings. Amazing offers in Munich and Vienna awaiting you ;)

Thanks and regards,
CARSiRENT.com Support Team

Noté 5 sur 5 étoiles

خدمه ولا اروع

خدمه ولا اروع، تواصل مميز مع العملاء ، شكراً جزيلاً

6 mai 2018
Avis spontané
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Réponse de CARSiRENT

اخ هشام،
شكراً لتقييمك.
يسعدنا ان خدمتنا نالت اعجابك، ونتمنى ان نساعدك مجدداً بحجوزات مقبلة عن قريب

كل الشكر
فريق عمل CARSiRENT

Noté 5 sur 5 étoiles

The best choice anyone can take!

The best choice anyone can take!! I really recommand CARSiRENT for every person wants to rent a car, because of their reliable, nice & great service.

1 mai 2018
Avis spontané
Logo de CARSiRENT

Réponse de CARSiRENT

Dear Firas,
Thank you for your feedback
We're so happy to hear that you had a smooth rental experience with us!
We can't wait to help you with your future bookings ;)

Thanks and regards,
CARSiRENT.com Support Team

Noté 5 sur 5 étoiles

Nice experiences

Carsirent is great company
I booked in dubai, munich and LA and always got the best prices. Never had any issue so far
Plus they always have discount coupons

26 avril 2018
Avis spontané
Logo de CARSiRENT

Réponse de CARSiRENT

Dear Mohd,
Thanks for your feedback
We're glad to hear about your good experiences with us.
We look forward to serving you on your future bookings
Keep an eye on the website, we have big discounts coming soon! ;)

Thanks and regards,
CARSiRENT.com Support Team

Noté 5 sur 5 étoiles

Great website, great rates and great service

I booked more than one time with carsirent.com
They always have the best prices and best service. Everything is clear on the site and their customer support is great.
I highly recommend their website for car rentals.

25 avril 2018
Avis spontané
Logo de CARSiRENT

Réponse de CARSiRENT

Dear Ahmed, thank you for your feedback.
We are very glad that you had a good experience with us!
We can't wait to serve you on your future bookings ;)

Thanks and regards,

CARSiRENT.com Support Team

Noté 1 sur 5 étoiles

Unsatisfied three customer

Unfortuantly we had a very bad experience with Carsirent since day one after we booked three differnt vechicals in Beirut Airport when the front desk requested $5500.00 for each car for deposit when we were told btw$450.00-$550 fauls indormtaion provided until we deside to cancell the reservation and the head office got envolved .... two car rented and third ones they refused to return the deposit witch i feell that was very poor service and they dont care about there customers ... please review ur contract as i have no trust with this company.contacted Aya in bahrain she wasnt able to resolve issue!

22 mars 2018
Avis spontané
Logo de CARSiRENT

Réponse de CARSiRENT

Dear Mohamad, Thanks for your feedback.
We are sorry to hear about your bad experience with us. However as we stated earlier and as mentioned in the terms and conditions of the car and the rental voucher, the amount of the deposit is set by the rental car company and not by CARSiRENT.com. This deposit will only be held against the client's credit card at time of pick up for security porposes, and will be unblocked after the car drop off within some time. The amount of the deposit depends on the car category and model and only set by the car rental company.
As for the amount you paid online, it was not for the deposit. That amount was only to confirm your booking, reserve the car and guarantee the availability of the vehicle; and as per CARSiRENT.com policy, this amount can only be fully refunded 24 hours prior to the pick up date and time.
Since you are a dear customer, we managed with our car rental partner in Beirut to deliver the car for free at any location you want, but you were not interested anymore.
However, we didn't want to let you down so we over-passed our policies and contacted you several times offering you website credit with the amount you paid earlier for any future booking.
We apologize again for the inconvenience caused, and we wish to serve you again soon

Thanks and regards,
CARSiRENT.com Support Team

Noté 5 sur 5 étoiles

السلام عليكم ورحمه الله

السلام عليكم ورحمه الله
شكرا لتعاملكم الراقي وردودكم السريعه
وتسهيل اجراءات حجز السياره

والشكر الكبير للاخت ايه على تعاونها وتسهيل اجراءاتنا
💐

12 septembre 2017
Avis spontané
Noté 5 sur 5 étoiles

EXCELLENT EXPERIENCE!!!

Last month, I’ve travelled to Germany with some friends and renting a car through CARSiRENT made the trip a lot easier. The staff at the rental place were hospitable too.

10 août 2017
Avis spontané

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