When my friend got the call she expected there to be a catch, usually timeshare or vacation club presentation, which there was. The good thing is the rep explained that to her up front. We have bought... Voir plus
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Lisez les avis des autres
Promotional offers are really just a scam. I chose Hawaii for a two night getaway with the intention of adding a few days to it. First, you really only get one day there as my flight there was a reall... Voir plus
We paid Casablanca Express Travel a $992 deposit for a confirmed Caribbean cruise on Jan 18, 2026. After weeks of ignored calls, our agent finally told us our cabin had been given away and the cruis... Voir plus
If you feel like wasting your time in their presentation, getting your deposit taken in a bait and switch (told you would be staying in one location and and finding out its a half hour away) then plea... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Casablanca Express has been helping millions of travelers make lasting memories for nearly 40 years. Our combination of quality service, travel value and exciting destinations has made our Los Angeles based travel agency a leader in the travel industry. Casablanca Express is the preferred travel agency for companies that require fulfillment services for a variety of travel packages. Casablanca Express humbly began in 1980 starting providing mid-week trips to Las Vegas, Lake Tahoe and Reno. Casablanca Express is proud to say we now provide travel services to 100,000 passengers annually. Casablanca Express travels to a variety of destinations including Orlando, Las Vegas, Hawaii, San Francisco, Catalina, Lake Tahoe, San Diego, Mexico and many more. Casablanca Express is partnered with several major airlines, hotels and cruise lines. We are renowned for our commitment to customer satisfaction. Casablanca Express specializes in blending world class customer service, experience and incredible travel value. These core company elements have made us a trusted travel partner in the industry for nearly 40 years.
Coordonnées de contact
6300 Canoga Ave #550, 91367, Woodland Hills, Etats-Unis
- 800-315-2065
- info@casablancaexpress.com
- casablancaexpress.com
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873 avis
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Nicole in customer service was very…
Nicole in customer service was very quick and attentive and very helpful with booking my travel date I was very pleased with her service thanks nicole
22 janvier 2020
Avis spontané
5 stars for Michelle
Michelle was quick to understand my predicament and very attentive in remedying the situation. She was thorough, courteous, and knowledgeable. Five stars is my sincere recommendation.
21 janvier 2020
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Linda in customer service was very…
Linda in customer service was very helpful in getting my dates booked for my cruise. She went the extra mile to assure I would have a smooth booking process. Thanks Linda!
21 janvier 2020
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Customer service
I spoke to Angie, was able to assist me with comprehending this whole procedure . Thank You angie
21 janvier 2020
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Nicole from customer service was…
Nicole from customer service was awesome! She was so helpful and helped me with everything I needed. She was easy to work with, super kind, and very polite.
20 janvier 2020
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Michelle was very helpful when I forgot…
Michelle was very helpful when I forgot to send in my confirmation letter. She accepted it late so I did not have to adjust our travel plans!
20 janvier 2020
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I misplaced my certificate and found it…
I misplaced my certificate and found it months later. The certificate had expired i called and spoke with Michelle, she was so awesome she said she would accept it with no problem. I mailed it in, now can't wait for our trip to Cabo. Thanks Michelle for the great customer service you provided.
Cecilia Esparza
20 janvier 2020
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I had accidentally misplaced my letter…
I had accidentally misplaced my letter confirming the date of my trip Angie was able to accept it past the expiration date . Looking forward on my Hawaii trip .
17 janvier 2020
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My wife and I wanted to celebrate our…
My wife and I wanted to celebrate our honeymoon, and wanted to make sure we could receive some help in doing so. After calling Casablanca Express and talking to Michelle she went above and beyond to make sure we can go. Big thanks to Michelle for getting us a date for our trip fast and early. They should clone her, because she is definitely management material.
17 janvier 2020
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Linda
Linda was extremely helpful. Made the start of the process super easy!
17 janvier 2020
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Casablanca has been very wonderful
Casablanca has been very wonderful to work with. Always very friendly and helpful.
I Spoke with Angie and she went out of her way to help us with our travel. I would recommend her and Casablanca to anyone.
16 janvier 2020
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I talked to Michelle and she was very…
I talked to Michelle and she was very helpful in rescheduling my trip dates.I am very happy with their customer service and rescheduling.
15 janvier 2020
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Linda was excellent to work with!
Linda was excellent to work with. I had a couple trips to book and she was very knowledgeable and patient as we worked through all the restrictions from Casablanca and myself. Definitely wish I had started the process earlier.
14 janvier 2020
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The worst place ever
The worst place ever. They take your money refuse to sent you the information you need to go on the trip you have paid for. I am getting ahold of my attorney on Monday. The people are rude and it is a scam.
11 janvier 2020
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This is for Michelle
This is for Michelle. She handled my issue quickly and made me feel valued as a customer. Thank you!
11 janvier 2020
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Top Notch - Michelle
Michelle was great! Gave me above-and-beyond customer service... Thanks again, Michelle!
10 janvier 2020
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Linda’s The Best!
Linda was extremely helpful when it came to booking my Las Vegas trip! She was very informative about what to expect for the trip and super polite. Very happy to be helped by a fellow Canadian!
10 janvier 2020
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Thanks Nicole!
First time traveler using Casablanca Express, and Nicole was very helpful and pleasant working me through setting things up for our upcoming trip!
Thanks!
10 janvier 2020
Avis spontané
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