Very impressed with advice and service provided in choosing mattress and its delivery,, All looks very nice in our bedroom. All solid wood, no flimsy draw base that fall out with weight. Delive... Voir plus
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Excellent customer service (as always). Love shopping with you and only wish we could buy everything!!! We are moving to Scotland shortly, so looking forward to decking the new house out, fingers cr... Voir plus
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My experience was great. I have looked everywhere for some comfortable dining chairs for months but couldn't find the right size to fit under my dining table. Then a friend recommended Castlesfurnitur... Voir plus
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I was impressed with the selection of oak furniture and the quality of service I received. The delivery time was a bit long, but it was clearly communicated before I made my purchase, so there were no... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Accessoires de meubles
- Fournisseur d'équipement de mobilité
- Magasin de lits
- Magasin de meubles de chambre à coucher
- Magasin de meubles de salon
Informations provenant de diverses sources externes
Castles Furniture is Portsmouth's biggest & best furniture showroom and online store, home to classic furniture and quirky furnishings. Quality products at affordable prices.
Coordonnées de contact
Northern Road, PO6, Portsmouth, Royaume-Uni
- castlesfurniture.co.uk
4,9
Excellent
814 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
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Very professional and speedy service
Very professional and speedy service. The team at Castles Furniture communicated clearly and gave knowledgeable, useful advice throughout.
9 mars 2026
Avis spontané
When choosing a chair and material
When choosing a chair and material, the staff were friendly and welcoming. I entered the showroom, and they were very helpful in advising.
4 décembre 2025
Avis spontané
Promised to fix wardrobes never did …
Promised to fix wardrobes never did athen closed down😩
27 février 2025
Following my last review and my deep concern
Following my last review and my deep concern about a half completed order. I can now report that despite Castle Furniture closing down I have received all my remaining order and am fully satisfied, albeit a little stressed in the process. Credit goes to Tim and his helper who are some of the former owners of CF.
They honoured the order and processed it despite liquidation in process. it's nice to meet someone with integrity! many thanks Tim.
21 août 2025
Avis spontané
Professional furniture order and delivery service
A really professional and speedy service! Castles Furniture communicated clearly with me from the day of my order right through to delivery and were very knowledgeable and helpful.
2 juillet 2025
Brilliant service
We have met and had dealings with 3 members of staff, all such interactions have been perfect.
30 juin 2025
Friendly helpful staff
Friendly helpful staff. We purchased a decorative mirror which unfortunately had a dent in the frame which we discovered once home. Castles checked their stock before we set out, and we're more than happy to provide a replacement.
The store itself is a great place to browse with a good selection of decent quality oak
furniture and some nice decor accessories.
22 juin 2025
Excellent customer service
Excellent customer service, great showroom with a great choice of furniture, delivery service was also excellent
29 juin 2025
Good value for money
Great shop with helpful and friendly staff, delivered our purchase the same day, impressive
28 juin 2025
Friendly staff, great products.
Friendly staff, great products, helpful advice. Must be why they are our go to for furniture.
27 juin 2025
Réponse de Castlesfurniture
Thank you for your review Michael,
We're delighted to have satisfied your shopping needs and we hope to have you as part of our customer base long term!
- Dylan :)
Great furniture, great people
We had a very friendly welcome, as always, together with a helpful explanation of sale prices, and another purchase was made. Castles is always our go- to furniture shop where prices are good, and customer service is top- notch.
27 juin 2025
Réponse de Castlesfurniture
Thank you for your lovely review Fiona,
We're delighted we left a positive vibe with you and we hope to see you again soon!
- Dylan
A good experience
They deliver when they say they will &put the item where you want it. Goods are never damaged.The delivery guys are friendly.
27 juin 2025
Réponse de Castlesfurniture
Thank you for your lovely review Christine!
We always aim to leave a good impression and we're delighted we have!
- Dylan
Réponse de Castlesfurniture
Thanks for the review Dereck, we're glad we impressed!
Enjoy the Winchester Painted range and we can assure it'll last a lifetime!
- Dylan
Very prompt service
Very prompt service. When they were going to be a bit late, they let me know
17 juin 2025
Réponse de Castlesfurniture
Thanks for the review Tracy :)
Service and quality exceptional…
Service and quality exceptional throughout, on all purchases we have made with Castle
5 juin 2025
Réponse de Castlesfurniture
Ah thank you guys for the review, it's always a pleasure dealing with you both!
We hope you enjoy your new drop leaf and trial all the different ways you can have it set up! haha
Réponse de Castlesfurniture
Thanks so much for the 5 stars Laura 😊 Its always a pleasure dealing with our lovely customers!
Amazing service,from start to finish
Amazing service,from start to finish! No pressure sales,just friendly staff who want you to be happy with your purchase. The furniture we chose is great quality and very well made.
28 mai 2025
Réponse de Castlesfurniture
Wow, what a review! Thanks so much for taking the time to write such lovely things. We really do appreciate it. 😊
Always there to answer any questions
The service was very good kept us informed they were polite really nice people and if I need anything I will shop there first first class company
16 mai 2025
Réponse de Castlesfurniture
Thank you so much for saying such nice things Margaret. We think you're a pretty good egg too! 😉 And thanks for all of your patience with getting the refund sorted. We look forward to seeing you next time.
Wrong chairs were initially delivered
Wrong chairs were initially delivered. Matter was resolved, but an inconvenience as had to take time off work to receive them.
22 mai 2025
Réponse de Castlesfurniture
Hey Sarah,
Apologies again about the wrong chairs being delivered initially. And I'm so sorry you had to take time off work to facilitate the exchange. I have had to do the same myself in the past, so I know how frustrating it is!
If you ever shop with us again, then please remind us of this and we will make sure we look after you guys!
All the best
Tim
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