Catalina of Stanningley Avis 

256
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I just bought an electric car for the first time and Michael at Catalina was great to deal with he knew what he was talking about answering all my questions and was very professional. Definitely recom... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The best experience I’ve had when purchasing a car. Michael is calm, professional, kind and approachable. He understood what kind of car I was looking for, gave me good insights into models for sale a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From when I spoke with Michael to enquire about the car and to the point of collecting my new car I felt the service was first class. I would recommend them without hesitation.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently purchased a 2015 Ford Kuga from Catalina of Stanningley after finding the dealer through AutoTrader. The car was exactly as described and is in very good condition. I’m very pleased with... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vendeur de voitures d'occasion
  2. Concessionnaire de véhicules à moteur

Écrit par l'entreprise

We are a family owned and run, independent, business. Trading from our sole site since January 1992. We offer a broad range of hand picked, high quality used vehicles. All prepared at our state of the art, preparation facility, meaning that all our vehicles are available to drive away within 30 mins. We have developed great relationships with many of the top new car dealers in the UK to ensure we have the best stock available at all times. As a finance specialist we are fully regulated by the FCA and can offer the best finance packages around, both HP and PCP starting at as low as 6.9% APR. If you need any further information don't hesitate to call us on 01132553755 or email us sales@catalinaofstanningley.co.uk.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

256 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(256)

178 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Bought a new vehicle from catalina and…

Bought a new vehicle from catalina and the experience was good from start to finish, Michael was amazing. Even to the point of contacting me to make sure I was happy with the car and had any issues. Highly recommend this dealership.

25 juillet 2026
Avis spontané
Logo de Catalina of Stanningley

Réponse de Catalina of Stanningley

Thanks for a brilliant review Matthew!

It's much appreciated.

Enjoy your new car.

Thanks
Hannah

Noté 5 sur 5 étoiles

Great!

Steve was great! Really approachable and not at all pushy, many thanks!

25 juillet 2026
Avis spontané
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Réponse de Catalina of Stanningley

Thank you for a great review!

Enjoy your new car.

Thanks
Hannah

Noté 5 sur 5 étoiles

Just purchased new car from Catalina

Just purchased new car from Catalina, Steve provided amazing services and assistance the whole way throughout. I was kept updated about the car, offered assistance with setting up tax, given a brand new MOT and full service history.
Very smooth process and highly recommend.
Thanks

21 juillet 2026
Avis spontané
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Réponse de Catalina of Stanningley

Thank you for a fantastic review Jamie! Enjoy your new car.

Thanks
Hannah

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, and fast efficient service. Love my new car!

20 février 2026
Avis spontané
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Réponse de Catalina of Stanningley

Thanks for a fab review Lisa, enjoy your new car!

Thanks
Hannah

Noté 5 sur 5 étoiles

Great and fast service

Great and fast service, all was done very quickly got all the support instantly. Thank you Michael!

18 juillet 2026
Avis spontané
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Réponse de Catalina of Stanningley

Thank you for a brilliant review!

Enjoy your new car.

Thanks
Hannah

Noté 5 sur 5 étoiles

Great service,

Great service,. Would recommend anyone who’s wanting to get a car from here

15 juillet 2026
Avis spontané
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Réponse de Catalina of Stanningley

Thanks for a fab review Steph! Enjoy your new car.

You know where we are if you need anything.

Thanks
Hannah

Noté 5 sur 5 étoiles

Couldn’t recommend Catalina of…

Couldn’t recommend Catalina of Stanningley enough. Me and my partner both have cars from them now. Very friendly, genuine people. No hassle or hidden costs. Will definitely be back.

8 juillet 2026
Avis spontané
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Réponse de Catalina of Stanningley

Thank you for a brilliant review Tom, enjoy your new car!

Thanks
Hannah

Noté 5 sur 5 étoiles

A fantastic service from start to…

A fantastic service from start to finish, salesman Mr. Michael Hartley was so professional, understanding, and above all very kind to us whilst we were changing our vehicle. Once again many thanks.

5 juillet 2026
Avis spontané
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Réponse de Catalina of Stanningley

Thank you for a lovely review Stuart, enjoy your new car!

Thanks
Hannah

Noté 1 sur 5 étoiles

Would not use again

Sold us a car with an HT lead which was held together with super glue, needs a full exhaust as the flexi is snapped and blowing. Absolutely robbed us and the warranty is worthless, was expected to send pictures of a leak from under the car, only had it 1 month and needs money putting into it

1 juin 2026
Avis spontané
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Réponse de Catalina of Stanningley

Hi Spider

I'm very sorry to hear of these issues you've noted. We're more than happy to look into this further and rectify where needs be. If you can please email aftercare@catalinaofstanningley.co.uk with your reg and photos of the cable we can get this looked into for you.

Thanks
Hannah

Noté 3 sur 5 étoiles

Quick and efficient but alas didn't end well

To be fair the dealership were very helpful and as i was buying the car online it was very impressive to have it delivered over 100 miles away the next day. Unfortunately for myself within a few days it had broken down with a faulty fuel injector which cost over £500 to repair. I contacted aftersales and they paid the garage directly no problem whatsoever and as i only paid £3750 in the first place any profit for themselves must of gone straight away. To cut a long story short it broke down again and another £500 was spent by myself and then broke down again but this time was deemed a lost cause due to cracks in the engine block so the car was scrapped after 7 months. So in essence the dealership was quick and efficient and helpful to a point but loosing over £4000 in several months still hurt. One thing i would add that if you take a warranty out with them to check the small print and make sure its fit for purpose as the company they use warranties 2000 has many levels of cover. So all in all the dealership was ok to deal with but unfortunately for myself i just happened to pick the one duff car!.

4 juillet 2026
Avis spontané
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Réponse de Catalina of Stanningley

Hi Andrew

Thank you for taking the time to leave such a balanced review and for recognising the efforts of both our sales and aftersales teams.

We're genuinely sorry that you experienced ongoing issues with your vehicle. As you mentioned, when the initial fuel injector fault occurred shortly after purchase, we arranged for the repair to be authorised and paid for directly to minimise any inconvenience. Unfortunately, the later faults developed several months into your ownership and were unrelated to the original repair.

While it's disappointing to hear that the vehicle ultimately suffered an engine failure, this isn't something that was apparent or identifiable at the point of sale, and we're sorry that your ownership experience ended this way.

We appreciate your feedback regarding the warranty. We always encourage customers to familiarise themselves with the level of cover included and the available upgrade options so they can choose the policy that best suits their needs.

Thank you again for your comments. Whilst we're sorry your experience with the vehicle wasn't what either of us had hoped for, we do appreciate your acknowledgement of the service you received from our team, and we wish you all the best for the future.

Hannah

Noté 5 sur 5 étoiles

Helpful staff

Helpful staff, Michael was quick at getting back to me and sorted my finance out without stress. John was lovely and very helpful when I picked my new car up from the garage

1 juillet 2026
Avis spontané
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Réponse de Catalina of Stanningley

Thank you for a lovely review Sian, enjoy your new car!

Thanks
Hannah

Noté 1 sur 5 étoiles

I rang up to say I was interested in…

I rang up to say I was interested in looking at a car, I got told it was available to look at but hadn’t been prepped yet and to bare that in mind, i told the salesman i was going to be there in the next 1-2 hours. we then drove an hour and 30 minutes to view this car to be told it had been taking into prep and we couldn’t view it anymore. take with a pinch of salt what this company tell you. i felt they could have rung me back to tell me this before wasting a 3 hour journey in horrendous traffic.

3 juillet 2026
Avis spontané
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Réponse de Catalina of Stanningley

Hi Alannah

Thank you for taking the time to leave your feedback. We're very sorry to hear about your experience.

We completely understand how frustrating it must have been to make such a long journey, especially in difficult traffic, only to find that you were unable to view the vehicle.

When you called, the vehicle was available and awaiting preparation. Unfortunately, the workshop schedule changed sooner than anticipated, and the car was taken into the workshop before your arrival. We appreciate that, in hindsight, a phone call to update you would have been the right thing to do, and we're sorry that this didn't happen.

We value all of our customers' time and certainly wouldn't want anyone to make an unnecessary journey. Your feedback has been shared with the team so we can improve our communication in situations like this.

We appreciate your comments and wish you all the best in finding the right vehicle.

Hannah

Noté 5 sur 5 étoiles

Faultless service from John

Cant speak for the other staff as one man sorted the whole process for me, that being John. He took a friendly informal manner whilst still remaining proffesional throughout.

John understood the nature of my enquiries well, didnt hard sell or push me, and facilated a fuss free sale very quickly, wouldn't hesitate to recommend.

17 juin 2026
Avis spontané
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Réponse de Catalina of Stanningley

Thank you for a lovely review Jay, enjoy your new car!

You know where we are if you need anything.

Thanks
Hannah

Noté 5 sur 5 étoiles

A credit to car sales

I purchased a car from catalina of Stanningley in March which in all honesty was a very smooth and efficient process always felt like the sales team were adding no pressure and were all very knowledgeable and helpful but I believe a company will show their true colours in the after sales.Now come 18th June the car I purchased which was a bmw x1 developed a real issue with a blown head gasket I rung catalina but unfortunately my warranty had just expired in which case alot of garages would say unlucky not our problem and this is where catalina showed the benefit of going through a very reputable family business.I was put in touch with a wonderful lady called Hannah at the aftercare team who was in constant contact throughout and came to a very fair and generous outcome she really was a credit to the company I believe this company fully deserves a 5 star rating and would 100 percent recommend to anyone looking to buy a car in the future

30 juin 2026
Avis spontané
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Réponse de Catalina of Stanningley

Thank you for a fantastic review Jo, this is massively appreciated.

You know where we are if you need anything else!

Thanks
Hannah

Noté 5 sur 5 étoiles

Polite and professional - no hard sell

I have been happy with my dealings with Catalina. I saw the car online but even if the car is perfect I will only buy from a reputable, preferably long standing dealership with mainly positive reviews and Catalina ticked all those boxes. Even saying that, once I get there if my gut instinct tells me no, I will listen to it and walk away. I reserved the car on Auto Trader and spoke via e-mail and then Whatsapp with Michael. He obtained me a finance agreement straightaway and answered lots of questions about the car. Having answered these, all I had to do on the Saturday was turn up and take it for a drive. I knew I wanted the car even before I had driven it, so I went ahead and purchased it. I’ve only had it for around a fortnight and it’s running really well and I love driving it. It was in immaculate condition. When I collected it, my son was with me and asked a question about a car on the forecourt and although Michael was happy to answer him, he didn’t use it as an opportunity to try and get another sale, he just gave me his full attention. There was no hard sell at all for extended warranties or optional extras, I was just made aware they were available. Both staff members I spoke to were just really nice, no shmoozing, fake over friendliness or creeping around me, just politeness and professionalism. They followed up my purchase with a whatsapp message to ask how things were and I feel confident should any issues arise during the warranty period I’ll be able to ask them.

16 juin 2026
Avis spontané
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Réponse de Catalina of Stanningley

Thank you for a fantastic review! We're happy to hear of your experience.

We hope you enjoy your new car.

Thanks
Hannah

Noté 5 sur 5 étoiles

John was fantastic allowed us to look…

John was fantastic allowed us to look at cars with no pressure what so ever and then supported us in answering all of our questions.

23 juin 2026
Avis spontané
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Réponse de Catalina of Stanningley

Thank you for a brilliant review Simon!

We hope you enjoy your new car.

Thanks
Hannah

Noté 5 sur 5 étoiles

Just bought a Tesla Model 3 here and…

Just bought a Tesla Model 3 here and the process was very straight forward and all the staff I encountered were very nice and Michael who dealt with my purchase was very helpful the entire time. Would highly recommend!

17 juin 2026
Avis spontané
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Réponse de Catalina of Stanningley

Thank you for a great review Julian! We hope you enjoy your new car.

Thanks
Hannah

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, fantastic car. Made the whole process very easy

5 juin 2026
Avis spontané
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Réponse de Catalina of Stanningley

Hi Dean

Thanks for a fab review, we hope you enjoy your new car!

Thanks
Hannah

Noté 5 sur 5 étoiles

Excellent service professionally…

Excellent service professionally delivered by Michael. The car we purchased was prepared and ready for us very quickly and we’re very pleased with it

8 juin 2026
Avis spontané
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Réponse de Catalina of Stanningley

Thanks for a brilliant review Jeffrey! We hope you enjoy your new car.

Many thanks
Hannah

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