We had engineer Noel coming to us today. He is always very professional and willing to explain everything what we need to know. Give us extra advises when asked for. Great customer service
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Noel came today during a busy service worked fantastically around our staff and got our washing machine back up and running quickly can't thank cater globe enough for their service and saving is a lo... Voir plus
L'entreprise a répondu
Noel was very helpful and explained the issue thoroughly! He left the part sparkling clean as well! Hope this Christmas he gets more than one present ahah! All the best to him and the team! xx
L'entreprise a répondu
Excellent service. Had an amazing experience with Noel today working on our ovens. Very attentive, explaining everything and answering additional queries and questions. Job was done extremely... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de fournitures pour restaurant
- aussi dans
- Entretien des machines
- Équipement pour boulangerie
- Fournisseur de machinerie alimentaire
- Fournisseur de réfrigérateurs commerciaux
- Réfrigération commerciale
Écrit par l'entreprise
Caterglobe is your trusted partner for professional catering equipment supply and servicing that is tailored to suit your budget. Specialising in the sale and maintenance of commercial kitchen spaces, we offer a wide range of services, from single appliance installations and fridge repairs to complete kitchen installations. Our dedicated team is committed to meeting your specific requirements with precision and efficiency. Our services cover a diverse range of equipment crucial to the functioning of commercial kitchens, including bread slicers, provers, fridges, fryers, ovens, and ice machines. With a focus on quality and reliability, Caterglobe ensures that your kitchen equipment operates seamlessly, allowing you to concentrate on the core aspects of your business. At Caterglobe, we understand the importance of a well-maintained kitchen environment for the success of your operations. Our skilled professionals bring expertise to every job, ensuring that your appliances and systems are in optimal condition.
Coordonnées de contact
Bounds Green Industrial Estate, South Way Unit C6 Upstairs, London N11 2UL, N11 2UL, London, Royaume-Uni
- 020 8920 0817
- enquiries@caterglobe.co.uk
- caterglobe.co.uk
4,8
Excellent
52 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Noel was great help
Noel was great help. We had an issue with our combi oven caterglobe came out within 4 hours and noel had it ready in 1.5 hours ready for the evening service. Thank you and great job
24 avril 2026
Avis spontané
Réponse de Caterglobe Ltd.
Thank you for leaving this. A combi oven down before evening service is a serious situation, and getting Noel to you within four hours and back in service in under ninety minutes is exactly what that kind of callout demands. We will pass this on to him. See you next time.
Réponse de Caterglobe Ltd.
Thank you for the kind words. Noel will be glad to hear the visit went well, and it is good to know the service came through as it should. We will pass this along. See you next time.
Noel came today during a busy service…
Noel came today during a busy service worked fantastically around our staff and got our washing machine back up and running quickly can't thank cater globe enough for their service and saving is a long evening of handwashing
Love from Megan's restaurant kingston
21 avril 2026
Avis spontané
Réponse de Caterglobe Ltd.
Thank you, Megan's Restaurant, Kingston. We are really pleased Noel was able to get your warewasher back up and running during service without disrupting your team. A faulty machine mid-shift is never an easy situation, and we are glad the turnaround was quick. We appreciate your kind words and look forward to being there when you need us.
Noel visited us today in our branch and…
Noel visited us today in our branch and it was a pleasure, extremely polite and friendly. I would highly recommend caterglobe. We have been using them continuously for the last 3 years without any issues.
Thank you. 🙂
21 avril 2026
Avis spontané
Réponse de Caterglobe Ltd.
Thank you for this review and for your continued trust in Caterglobe over the past three years. We are glad each visit has been a positive experience and that you have found our engineers polite and professional. We look forward to many more years of supporting your kitchen.
We had noel visit our branch of gail’s…
We had noel visit our branch of gail’s multiple times now and every visit has been very pleasant. Very efficient and lovely people. Highly recommended!
17 avril 2026
Avis spontané
Réponse de Caterglobe Ltd.
Thank you for this. Noel will be pleased to know his visits to your Gail's branch have made a consistent impression. That kind of repeat experience is what we aim for across every callout. See you next time.
The engineer
The engineer, Noel was working hard and he did everything well. Thank for him!
16 avril 2026
Avis spontané
Réponse de Caterglobe Ltd.
Thank you for taking the time to leave this. Noel will be really pleased to hear his work made the impression it did. That level of care and effort is what we expect from everyone on the team. See you next time.
Engineer was very friendly and fixed…
Engineer was very friendly and fixed the issue we had promptly
4 avril 2026
Avis spontané
Réponse de Caterglobe Ltd.
Thank you. A friendly engineer who sorts the problem without fuss is exactly what the job calls for. We will make sure this gets back to the engineer who attended. See you next time.
Leo feedback
Leo was super helpful and kind, and fixed our ice machine fast. Thank you!
- GAIL's Kingston
2 avril 2026
Avis spontané
Réponse de Caterglobe Ltd.
Thank you for this. Leonardo will be pleased to hear the visit went so well. A fast fix on refrigeration makes a real difference when your service depends on it. We will pass your words on to him.
The engineer came in to fix an issue in the dishwasher
The engineer came in to fix an issue in the shop dishwasher. Great with communication and helping understand what can be done to avoid issues in the future.
1 avril 2026
Avis spontané
Réponse de Caterglobe Ltd.
Thank you for taking the time to leave this. Good communication during a repair visit makes a real difference, and it is great to hear our engineer took the time to explain things clearly and share some practical advice for the future. We will pass your feedback on to him. Call us anytime you need us.
Réponse de Caterglobe Ltd.
Thank you — really appreciate you taking the time to leave this. Professional and supportive is exactly what we aim for. We are here whenever you need us.
Job well done e
Paul always provide very good service . He’s very efficient and make sure job is well done even if it need more time. Very helpful as well. Today job went quick and sorted fast
31 mars 2026
Avis spontané
Réponse de Caterglobe Ltd.
Thank you for the brilliant feedback about Paul. His approach to getting the job done properly, regardless of how long it takes, is exactly the attitude we want from our team. Good to hear today's visit was a quick one on top of that. We are lucky to have him.
Leo and Alec came to fix our ice…
Leo and Alec came to fix our ice machine and it was done so quickly. Both very friendly and even done an extra small task on the side for me
31 mars 2026
Avis spontané
Réponse de Caterglobe Ltd.
Thank you for this. Leo and Arek will be really pleased to hear the ice machine repair went so smoothly, and it is great to know both engineers left a strong impression. Going the extra mile on that additional task is exactly the kind of service we want to deliver. Glad you are back up and running.
Paul is a credit to your company.
Paul has been servicing our equipment for the entire time I’ve been with the company and I can hand on heart say he is a credit to caterglobe.
Highly professional and really friendly, there’s never been a job too big or too small for him and we genuinely appreciate everything he’s done for us.
2 mars 2026
Avis spontané
Réponse de Caterglobe Ltd.
This means a great deal, thank you. Paul has built a genuine relationship with your site over the years, and feedback like this reflects exactly the kind of engineer he is. No job too big or too small is not just a phrase with Paul, it is just how he works. We are lucky to have him, and glad you are too.
Friendly reliable service
Paul is great! He always provides a friendly and efficient service. We can always rely on him to fix whatever is broken be it a fridge, unox over or dishwasher!
30 mars 2026
Avis spontané
Réponse de Caterglobe Ltd.
Thank you for this. Paul will be really pleased to hear he is looked upon so well across such a range of equipment. Knowing a familiar, reliable engineer is on the other end of the phone makes a real difference in a busy kitchen, and that is exactly what we want for our customers. We will pass this on to him.
Paul is always super helpful and …
Paul is always super helpful and attend very quick when when thing go bad. I always choose caterglobe whenever possible as I believe thing gets fixed quickest. Great communication with customer service.
27 mars 2026
Avis spontané
Réponse de Caterglobe Ltd.
Thank you for this – Paul will be really pleased to hear it. Knowing he is a reason you come back to us means a lot, and a fast response when things go wrong is exactly what we focus on. Good communication should be a given, so it is great to know the team is getting that right too. We look forward to being there whenever you need us.
Paul is great
Paul is great, super friendly and always shows up with a smile on his face and gets the job done!
Really reliable and will always explain what needs fixing and what might have caused it
26 mars 2026
Avis spontané
Réponse de Caterglobe Ltd.
Really appreciate you taking the time to leave this. Paul will be pleased to hear it – he takes real pride in keeping customers informed about what was wrong and why, not just getting the job done and leaving. Reliability and that kind of transparency matter a lot in a busy kitchen. Thank you for trusting us with your equipment.
Réponse de Caterglobe Ltd.
Thank you for the kind words. Really glad we could get your dishwasher sorted. We will pass this on to the engineer who attended. Call us anytime you need us.
Fast and reliable service
Caterglobe Ltd fixed our bakery oven quickly and efficiently. The engineer was professional, arrived on time, and got everything working perfectly. Really reliable service — highly recommend!
24 mars 2026
Avis spontané
Réponse de Caterglobe Ltd.
Thank you for the recommendation. On-time, professional, and sorted first visit — that is what every commercial kitchen deserves. We will pass your feedback on to the engineer who attended. Call us anytime something comes up.
Noel as very helpful
Noel as very helpful, explained all issues in detail. Thank you! ☺️
24 mars 2026
Avis spontané
Réponse de Caterglobe Ltd.
Thank you for the kind words. Noel takes real care to explain what he has found and why — he knows that understanding the issue matters as much as fixing it. Really pleased he made the visit worthwhile. We are here whenever you need us next.
Leo and Eric come to Elephant Park…
Leo and Eric come to Elephant Park Gails Bakery, quick and efficent very helpfuk
24 mars 2026
Avis spontané
Réponse de Caterglobe Ltd.
Thank you for this — Leonardo and Arek will be really glad to hear it. Getting in and out of a busy Gails site quickly without disrupting the kitchen is exactly the kind of job he takes seriously. Great to be working with you at Elephant Park.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.