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Noté 5 sur 5 étoiles

CCUSA have been absolutely amazing. I have used them for the past 2 summers and they have been so supportive and helpful whenever I needed them. Duncan especially has helped me so much personally and... Voir plus

Noté 5 sur 5 étoiles

I had a great experience with CCUSA and Duncan! They were extremely friendly and helpful with whatever I needed. I felt prepared when coming to Croatia and then after camp when I needed to extend my i... Voir plus

Noté 5 sur 5 étoiles

I have worked at a US summer camp for almost 20 years now and have always used CCUSA. I cannot fault them. They are efficient, organised, great and rapid communicators, and very supportive every step... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I haven’t yet had my full experience with CCUSA as i applied very early however since applying they have been more than helpful to answer any my queries, they’re always very quick to i do respond and... Voir plus

À propos de l'entreprise

  1. Fournisseur d'excursions culturelles
  2. Agence de voyages
  3. Camp de vacances d'été
  4. Camps de vacances et de divertissement
  5. Consultant visa
  6. Voyagiste

Écrit par l'entreprise

CCUSA are worldwide adventure specialists. We have been around for 40 years, offering affordable work/travel experiences. You can work at a summer camp in America, Canada or Croatia, head to Canada for a ski season, intern with Elephants in Thailand, volunteer at the Great Barrier Reef or work at one of the top theme parks in the States! Whatever your interests or budget, CCUSA will have a program for you! In 1985, CCUSA was created as a company to provide young people from around the world an exciting opportunity to experience summer camp in the USA. Today, we are an internationally recognized organization that offers over 15 programs worldwide and recruits from over 60 countries. We have placed over 310,000 young people in hundreds of summer camps and seasonal employment positions across the USA, Canada, Australia, New Zealand, Ireland, the UK, Europe, Brazil, Asia and South Africa! In 1985 the Camp Counselors USA program was founded to give international staff the chance to work in the USA and share their culture and experiences with American children during their summer holidays. As a staff provider for more than 900 US camps, Camp Counselors USA has developed a renowned reputation for the high quality of service we provide to both our participants and our camps. Camp Counselors USA is respected in the US camping industry as the company that provides only the best quality counselors and support staff to camps. The participants we recruit are known for their great attitudes, strong work ethic and abilities.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

315 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(315)

49 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Ccusa are the best company to go with

Ccusa are the best company to go with! I spent my first two years at camp with another company. After being let down by this other company for another two years of being unable to attend camp I was recommended to go with ccusa. By far the best decision I made, they not only were able to get me to camp, they gave amazing customer service and supported me with anything I needed along the way. I had an amazing, life changing summer all thanks to this company. I would highly highly recommend ccusa!

11 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Amazing team and amazing experience

My experience with CCUSA this year was perfect! They were super helpful with every step of the process, guiding me through everything and ensuring any concerns were answered almost immediately.
The interview team is extremely friendly, leaving me feeling safe and comfortable, but also super positive about the Summer ahead!
Regular emails throughout the application process and in the lead up to departure made me feel prepared and confident. They really do support you with absolutely everything and ensure you have the best Summer you possibly can!

22 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Definitely go with CCUSA

I applied really late and thought I’d find it hard to be placed but the CCUSA process was super easy and simple, they’re a very personable company with great communication and I felt like I was in good hands. All I had to do was explain a bit about myself and describe what kind of camp I wanted to work at, from there they broke down the whole process of visa’s and any other paperworks. I was placed within a week of applying and had the best summer ever. Also a lot of the other internationals I met out at camp who had gone through other agencies told me about what their experience had been and what a large cut of their pay would be taken, CCUSA was definitely the best option.

20 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

CCUSA was very helpful

CCUSA was so helpful in the process leading up to me going to camp this summer! They were very approachable which made me feel comfortable in asking any questions I had before I went to camp. This was very reassuring as it was my first time at camp this year and so they made it very easy for me to prepare and get ready for my first summer at camp!

18 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommend!

I applied with ccusa in 2020 and have been waiting for over 2 summers to finally get out overseas to my summer camp! its been the best decision I made, I've been supported throughout the whole time and felt comfortable contacting David king with any questions while getting help and straight to the point responses.
I would highly recommend ccusa to anyone looking for summer placement!

15 septembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Self centered and money hungry.

These people have no interest in you, only your money. They will require full payment up front and if the camp is cancelled for any reason (they literally list every possible reason), you get no refund. This happened to us twice due to different Covid regulations in 2020 and 2021 and they couldn't care less that we had given them R7000 each, and incured costs of over R16000 between my wife and I. They said they also incurred costs which is a complete lie, all they did was print us a piece of paper which we had to pay delivery for. We found our own camp placement and they didn't give us a discount for that either. No sympathy that we had committed to the camp, incurred costs and had no other job for the next 6 months. They act like a friendly, caring family of campers, but are strictly business orientated, money hungry and focused on profits. 100% do not recommend. Find another way into the USA.

10 août 2022
Avis spontané
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Réponse de CCUSA

Hi Roger,

While I sympathise with your situation, it sounds like you applied through the CCUSA office in South Africa. This page relates to the service provided by the UK office.

Here in the UK we have refunded everyone who wasn't able to work at camp in 2020 due to COVID. This summer, thousands of CCUSA counselors have been enjoying their summer at camps all over the US.

I am sorry that things did not work out for you, and would recommend contacting the office in South Africa if you have any further questions.

Take care,

- Dave

Noté 5 sur 5 étoiles

I cannot recommend the team at CCUSA uk…

I cannot recommend the team at CCUSA uk enough for helping me through this process and leading me to the perfect camp for me. The support is second to none and they are extremely helpful with any questions. Thankyou so much, I can’t wait for the summer of a life time.

23 juin 2022
Avis spontané
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Réponse de CCUSA

Thanks ever so much for your review Vicki 🤩 It's very much appreciated + glad that we could find the perfect camp for you. Have an incredible summer. You're going to love it 🇺🇲❤️

Noté 5 sur 5 étoiles

Phenomenal service from THE Summer Camp Specialists!

As someone who is travelling to the States for the first time this summer, I couldn’t recommend any other designated J-1 visa sponsor! The service has been unbelievable, from the very beginning to when I first applied for the 2022 Camp Counselors Program to helping me prepare/get ready for camp.

Any questions/queries I’ve had have been answered within 24 hours in a detailed and professional manner. I really appreciate all the support and guidance I’ve received from CCUSA and their placement record speaks for itself! It’s no surprise they’ve been going strong for 37 years!!!

13 juin 2022
Avis spontané
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Réponse de CCUSA

😍😍 Awww...thanks so much Harry!

It's genuinely lovely to hear feedback like this + helps to show why we have the best job in the world (apart from working at summer camp 😄) I hope that camp exceeds your expectations in every way...and that this will be the first of many summers in the States for you!

Noté 5 sur 5 étoiles

Cant recommend CCUSA enough!

CCUSA have been nothing but amazing with guiding me through my camp application. Any questions I had was responded to within 24 hours always with a detailed response, cant recommend this agency enough!

13 juin 2022
Avis spontané
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Réponse de CCUSA

Thank you Ellie! We know that spending so long away from home can be a bit daunting, so I'm glad that we were able to provide quick, helpful advice during your application.

Have an amazing summer + hope you enjoy every minute of camp ☀️

Noté 5 sur 5 étoiles

Ignore the reviews about refunds

Ignore the reviews about refunds, they were issued eventually and CCUSA did a good job in not completely going under where no one would get a refund!
Second, Dave would get back to me within a day (most of the time within a couple of hours) and answer any questions.
Would recommend over any other "American Camp" agencies.

9 juin 2022
Avis spontané
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Réponse de CCUSA

♥️♥️ Thanks Billy!

Although the last 2 summers have been rough (thanks COVID 😡) you're absolutely right + we have refunded everyone whose summer plans were spoiled.

Now things are pretty much back to normal, we've really enjoyed this season + being able to do what we love most... getting our counselors back to their summer homes 🏠♥️

Noté 5 sur 5 étoiles

Absolutely amazing customer service!

Honestly I cannot recommend CCUSA enough! I applied for the camp counsellor USA program last year for this summer. I had amazing communication from all staff throughout my whole application. The staff are all there to answer every question. They were able to provide support with everything from the application, to visa, to placement as-well as general questions!

2 juin 2022
Avis spontané
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Réponse de CCUSA

Thank you Kate 😁

As all CCUSA staff have worked at camp before, we know that it's a big thing to do...so we're happy to help out + answer all of those questions that we had during our 1st summer ☀️♥️

Noté 5 sur 5 étoiles

Ccusa is the best!!!

CCUSA has such supportive employees, ready to help with any question you may have! They answer emails and calls quickly and always try to figure the best options and deals for you😊. I am very glad i decided to take part in this program. The other people i met this far who will work at the camp are so lovely, funny, friendly and full of energy. I met a lot of people with the same vibes as i do! I am so excited to head to the camp next week! Many thanks CCUSA for supporting me each step to America for my very first time. Smooth application process with CCUSA! 5 stars is not enough id give 1000000000 stars!

26 mai 2022
Avis spontané
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Réponse de CCUSA

Love every word of this! Thank you for such a positive, thoughtful review and for choosing CCUSA 🥰

Now that you've made it to camp, I hope that you're thriving and experiencing a life-changing summer!

Noté 5 sur 5 étoiles

Great service from Dave and the team

Great service from Dave and the team, they keep you updated and notified throughout the application process and are always on hand to answer any questions via phone or email.

20 mai 2022
Avis spontané
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Réponse de CCUSA

Thanks Wes 🤘

Appreciate your review + glad we've been able to help with another fantastic summer at camp for you. Let's hope you can keep returning for as long as possible 😃

Noté 5 sur 5 étoiles

CCUSA made the process feel easy

Staff are really helpful and make the process feel easy. This is my first time working in America and I feel confident because CCUSA have helped me prepare everything I need including my visa and insurance. You can message staff whenever you like with any questions and they always reply quickly with the correct information.

20 mai 2022
Avis spontané
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Réponse de CCUSA

Thanks Katie 🤩

Really appreciate your review...and the kind words. As you'll know, there's quite a lot to do before heading to camp, but I'm glad that we were able to help with every part of the process! Enjoy your summer ☀️🇺🇲

Noté 5 sur 5 étoiles

Great service

Dave and the team are always super helpful and friendly. Also offer a great price and very knowledgeable and transparent about the process!

12 janvier 2022
Avis spontané
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Réponse de CCUSA

Too kind ☺️

We always aim to assist our counselors from when they first apply through to when they return home after an incredible summer!

Noté 4 sur 5 étoiles

My experience with CCUSA

My experience with CCUSA was quite good since they did everything in their power to make my program possible. In the same way, they proposed several options to me in case it couldn't be carried out due to COVID 19. Whenever I had questions or concerns were resolved by the people in charge of my processing. Also, during my visa process, I received full advice and guidance from them. I am currently in contact with them, and they continue to resolve my doubts and concerns.

7 janvier 2022
Avis spontané
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Réponse de CCUSA

Thanks for leaving us a review Victoria!

As you'll know, the last few years have been pretty tough for international travel...but I'm glad that you felt supported during this strange and unpredictable time. Hopefully you've finally been able to make it over to the States this summer 🇺🇲♥️

Noté 1 sur 5 étoiles

Been waiting around 21 months for a…

Been waiting around 21 months for a refund for the cancelled 2020 camp. Every time I email I simply get fobbed off. Absolutely pathetic customer service.

23 novembre 2021
Avis spontané
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Réponse de CCUSA

Hi Dave,

Through our emails to you, we have been transparent and honest about your son's refund. As you will know, refunds are being issued, based on the date that program fees were paid. You son paid in late-February, towards the end of our season. From our emails, you’ll know that our income has been limited for the 2nd summer in a row. In 2020, no one from the UK went to camp. This summer a handful of counselors were able to work in the States. As a result, our ability to issue refunds has been limited. Please appreciate that all refunds will be honoured, we are issuing refunds as quickly as possible and will contact your son when we have more information for him.

Many thanks,

- Dave

Noté 5 sur 5 étoiles

CCUSA are the best out there!

I went to camp with CCUSA in 2019 and, very fortunately, in 2021 too. CCUSA in 2019 got me set up very quickly with the job fair and the opportunity to meet with people from different camps to make the process go as smoothly as possible. Every time I had a question, I would always get an immediate and detailed response giving me all the information I needed and more. In 2021, while it was unlikely that I would have been able to go to camp, CCUSA still sent out the DS2019 to me very early on in the hope that if I got a visa appointment, I had my DS2019 ready. I ended up going to Mexico for 2 weeks to get my visa sorted and CCUSA were very supportive and collaborated well with my camp to make sure everything went well. I will be going to camp again in 2022 and will definitely be using CCUSA as my visa sponsor!

3 novembre 2021
Avis spontané
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Réponse de CCUSA

Wow! You've really seen both sides of the visa process...from the simple London appointment to applying through Mexico which must have been an incredible adventure!

Thanks for trusting us with your summer camp adventures (especially this summer) Luckily everything is looking like it'll be back to normal for 2022 🙌

Noté 5 sur 5 étoiles

100% using CCUSA to get yourself out to Summer Camp!!

I have worked with CCUSA for the past 4 years now and they have been super helpful in getting me out to camp in America and Croatia. CCUSA has been super supportive through the whole process of applying for camp especially through the scary task of the VISA process. They have always been super easy to contact and have answered any questions I have asked.

A massive thank you to all of the staff at CCUSA UK who have helped me to find amazing roles at two absolutely incredible camps. They have helped me find two places that I really feel at home.

To anyone who is looking for a company to help get them to a summer camp whether it be in America, Canada or Croatia I would 100% recommend using CCUSA.

16 octobre 2021
Avis spontané
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Réponse de CCUSA

Thanks ever so much for the ⭐⭐⭐⭐⭐!

It's great that you've been able to experience summer camp in 2 completely different countries...and sounds like you've had a blast in both places!

Hopefully you'll be able to head back to 1 of your summer homes in 2022 🥰

Noté 1 sur 5 étoiles

Disgraceful.

Disgraceful.

I have dealt with CCUSA Australia, and unfortunately cannot find somewhere to review it. So here will have to suffice.

I had a chat with one of your staff today. I had applied for the 2020 program, which obviously got cancelled. I had requested an extension on a refund as I was not sure whether I was going to be heading over or not. I received two extensions, one by email and one by phone correspondence. When I was not able to head to Canada, I requested the refund as promised. I was told that this was no longer an option and that I needed to take the rollover. So, sold a lie. This in itself was disgusting and highly unnecessary considering refunds are still being processed over a year later.

Anyway, after being screwed over by not being able to take a refund, I called CCUSA to see if I could use my credit for next year, as I am now heading over. They said sure, and to contact the camp that I initially got hired with and to explain to them that I was hired previously. Then I was told that I would need to pay an extra $250 (WTH) for the program. This is absolutely OUTRAGEOUS. Not only are you not doing anything in regards to getting me placed, but you are also expecting me to pay an additional $250 to do nothing. Not to mention an updated health check and police check, which I understand is necessary for the camp but is another $170 ish. So, this is equating to over $400 to do Camp Canada this year. I am absolutely APPALLED at the shocking level of service that has been provided. I am expected to essentially organise my own job, I don't understand why you expect another $250 - the program fees are to get me a job, however I would already have one.

Not only this, but it is being told that I am not able to receive the discounted price of $650 total (only $150 extra) as I have a credit (WTH). This is absolutely outrageous that you are trying to scrounge even more money out of us. The discounted price is for paying upfront, which I have done/would do. Obviously if you're willing to offer that price for new participants who you actually have to find a job for then you shouldn't be charging participants from 2 years ago an additional $100 to do literally nothing.

I WANT MY MONEY BACK

15 octobre 2021
Avis spontané
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Réponse de CCUSA

Hi Heidi,

While you have every right to leave feedback, it's important to point out that this review relates to CCUSA Australia, not CCUSA UK. As your review is specifically about CCUSA Australia, it is not representative of the service offered by the UK office.

While I am sympathetic to your situation, I hope you can appreciate that we have had no contact with you before now.

I hope that you are able to find a resolution and wish you all the best.

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