Still waiting for samples after nearly 3 weeks, no one replies to emails. Still no communication !!!!! Stay away from this company, a total waste of time !!!!! I will be seeking a refund through... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Still waiting for samples after nearly 3 weeks, no one replies to emails. Still no communication !!!!! Stay away from this company, a total waste of time !!!!! I will be seeking a refund through... Voir plus
L'entreprise a répondu
Costumer service 10/10. The Quality of these sofas so luxury & high quality 100%. The delivery was honestly great can’t complain is was easy & smooth delivery very fast though. Have recommended other... Voir plus
Firstly they’re honest and really true! I wasn’t go to the store but the did everything for me on line with kindness and truthfully I really appreciate and highly recommended with many more stars... Voir plus
Absolutely great service from start to finish. Fast replies and updates at every step. From placing order to the delivery was great customer service. The quality of the sofas are amazing and the pictu... Voir plus
Celebrity Interiors is a family-run business specializing in exclusive interior furniture and décor. Based in the UK, we source products from around the world and deliver nationwide.
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I really love the colour the size just fit right, I can’t find no fault it just fits perfectly,really lovely 🥰
I cant really fault them they met all my expectations from the colour of my sofa to the size and timescales of delivery thank you
Costumer service 10/10. The Quality of these sofas so luxury & high quality 100%. The delivery was honestly great can’t complain is was easy & smooth delivery very fast though.
Have recommended others this company, honestly worth every penny. Our sofa’s were wrapped up nicely & securely
Fantastic service from beginning to the end. 5 Star
Absolutely appalled of the service we received through the phone. They said they’ll send a replacement of my order for weeks which they kept dragging it on for months, but now I’ve been waiting for half a year and til today still nothing. Tried calling them and they either don’t answer the phone or when they do answer they know it’s me, so they hung up on me which is extremely rude and not good customer service. Don’t ever buy from there, they are liars who don’t keep their promises and don’t take responsibility for anything when it’s their fault. If I can I would give 0 stars for the service.
Excellent service, nothing too much trouble. Highly recommend.*****
Order finally came after many emails sent due to late delivery. More like 10 weeks delivery instead of the 3- 5 weeks delivery. Only confirmed my order details 6 days before delivery even though they had already arranged the delivery date.in other words it wasn't made yet. Having said that only received today but the bed is up and quality looks very good and my daughter is very pleased with it.
Would never use this company again ordered item in June 2022 its now August and still no sign have had no correspondence to say if there have been problems with my order

Réponse de CELEBRITY INTERIORS
Purchased an ambassador corner sofa, quality is amazing and customer service was great! Kept me updated throughout my order journey. Would highly recommend! Will be back soon for beds
My sofa arrived wet. There was a damp smell too the sofa. I tried to complain via telephone, was to I had to email to complain, I emailed them and never got a reply. When I call the original number I was confronted by a rude man who said if it were him it happen to he would not complain but by a heater to try and dry the damp out! I paid over £2100 for a faulty sofa to be told that basically my damp smelly sofa was not refundable! What do I do??? Be careful to buy from these people! They take no responsibility for a fault!
Omar & Adam gave fantastic customer service, they intuitively knew exactly what I was looking for and provided the perfect package. They gave a very professional, personal experience tailored exactly to my requirements. Highly recommended.
Wonderful customer service. Bought my dining set from them, so unique and lush (my guests said my dining area looks like a "show home". I like that my set is different and not so common too.
Excellent service, chairs delivered on time, Good communication,, Very happy
An amazing business, with brilliant customer service they helped us so much when picking our bed. The bed arrived early which was brilliant for us! Delivery guys were so friendly and helpful! The quality of the bed was amazing honestly 100 times better than most known bed shops! 100% recommend Celebrity Interiors for a bed ☺️
Absolutely love the new bed good quality amazing value just perfect really good customer service and informed about the delivery every step of the way can't fault anything
I won’t buy from these again, unfortunately! Their customer service need some serious work. You don’t get a response to any emails, Facebook messages nor do they answer their phones. You don’t hear anything from them! Delivery is also shocking. You again don’t hear anything until the day before. I mean you hear nothing, no updates on your delivery. Such a worry when you spend so much money.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.