To be frank I was sceptical at this price point. My old high street pair broke after 4 years and I needed a quick replacement without taking out a second mortgage. Ordered the Certus ones and they w... Voir plus
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Was a bit hesitant buying online after reading a few bad reviews about delivery times but honestly I could not be happier. Ordered on Tuesday morning and they were through my letterbox by Thursday a... Voir plus
I bought these a few weeks back and initially had a bit of trouble getting them to fit properly because my ear canals are on the small side. I emailed customer service expecting a struggle but a lov... Voir plus
Purchasing Certus Pro hearing aid and receiving the discount was impossible. The companies website makes it difficult to get the 10% discount, despite communicating with Sarah who seem to be very he... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Certus Hearing provides simple, rechargeable over-the-counter hearing aids for adults with perceived mild-to-moderate hearing loss. Our goal is to make everyday hearing support easier to use, comfortable to wear, and straightforward to buy, with responsive customer support, a 90-day money-back guarantee, and a two-year warranty. Learn more at certushearing.com.
Coordonnées de contact
Royaume-Uni
- support@certushearing.com
- certushearing.com
4,1
Bien
28 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Very good, except in the worst rooms
In the house, in the car, on the phone, in a normal cafe, they're excellent and I'd happily give five stars. In a function room with a hundred people and a band on I still struggle. I suspect that is true of any hearing aid and possibly of anyone's ears, but I would rather say it than have someone buy them expecting different.
3 août 2026
Avis spontané
Can wear my hair up!
Which for me was non negotiable and is the reason I did NOT go for the behind the ear ones.
27 juillet 2026
Avis spontané
They are very good at amplifying…
They are very good at amplifying everything but I am struggling with the size of the ear piece as it appears I have very small ears.
16 août 2026
Avis spontané
The hearing aids are certainly doing…
The hearing aids are certainly doing the job they were purchased for.The only minor problem that I have encountered is the actual fit in the ear.Any prolonged use causes some discomfort.Perhaps this is just a symptom of not having items in my ears on a regular basis.I have tried using different sizes of the included inserts,of which there is a good selection,hopefully I will find the correct ones in time.For the price,these hearing aids are certainly well worth the money.
16 août 2026
Avis spontané
For my mother
She has been on her own since dad died and half the problem was she couldnt follow anyone on the phone, so she stopped ringing people. She rings people now.
30 juillet 2026
Avis spontané
Good sound but delivery was slow
Spent a lot of time researching before ordering. The hearing aids themselves work really well and sound is clear for TV and chats. But delivery took almost a week and the tracking link didn't update for 3 days. Product is solid once it arrives though.
8 août 2026
Avis spontané
Réponse de Certus Hearing
Hi Taylor,
Thank you for your review and for taking the time to research us! We’re thrilled to hear that you are so happy with the hearing aids and that the sound quality is delivering for TV and daily conversations.
We pride ourselves on fast processing and delivery, so we apologize that your tracking link lagged and your package took longer than usual to arrive in this instance. Delays like this are very rare, and we are double-checking with our courier network to ensure tracking updates remain instant for all future orders.
Thank you again for choosing Certus Hearing, and please reach out if you ever need any assistance!
Warm regards,
Certus Customer Care
Great value
Needed something straightforward for everyday chats and TV without going through endless consultations. Delivered fast, easy to put on, no weird echo or tinny sound. Very pleased.
1 août 2026
Avis spontané
No regrets
Was a bit skeptical buying online instead of seeing a specialist, but these are fantastic. Sound quality is great and battery lasts all day no problem. Put them in and forgot about them.
8 août 2026
Avis spontané
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