Chairoffice Avis 

543
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Company made searching for the chair I wanted easy. I could filter by weight capacity which is not something other companies seem to have thought of. Delivery was fairly quick and easy. Building the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We ordered a beautiful office chair which did not disappoint! The delivery arrived quickly and promptly. Would definitely recommend and will buy again.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a Ergo Mesh Chair at the turn of the year. Excellent product, selected among other things on higher weight capacity. I hadn't anticipated that it would at the same time just be bigger.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service provided. We are based in Northern Ireland and there was no problem getting the courier provided and the chairs arrived very promptly. We were delighted with the quality of the cha... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles de bureau

Informations provenant de diverses sources externes

The largest variety of office furniture with over 60% off retail price from ChairOffice, the specialist office furniture supplier. Order online from anywhere in the UK.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

543 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(543)

96 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I ordered a Torque chair which the…

I ordered a Torque chair which the parcel company lost. As soon as Officechair became aware of this. A new chair was dispatched the same day and less than 24 hours later I was sitting in my new chair. Can’t thank Nadia and Louie enough. A quality product with exceptional customer service. The chair was very easy to assemble without the need for tools. I can’t recommend this company enough and would certainly buy from them again.

21 décembre 2023
Avis spontané
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Réponse de Chairoffice

Thank you so much for your review, we are pleased you found the service great and will recommend our company to others.

Noté 5 sur 5 étoiles

Outstanding Customer Service

Had a 6 month old chair mechanism become faulty. Contacted Chairoffice lunchtime 20/12/23 explaining the issue with images and a short video. Replacement mechanism arrived 8.20am 21/12/23 and by 9am the faulty chair was back to full working order.
Outstanding customer service by Rich Mitchell at Chairoffice considering we are so close to Christmas.

20 décembre 2023
Avis spontané
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Réponse de Chairoffice

Thank you for your review and we are so pleased you found our service outstanding.

Noté 5 sur 5 étoiles

Brilliant product, price and service

Everything. Clear website, clear pricing and easy delivery. I love the furniture. Hated some of the wood on offer on other sites. This grey oak is stunning!

I had shopped around for this style of furniture and many of the sites sold products cheaply and then would hit you with a massive delivery charge. I loved the transparency of the pricing.

I'm currently considering my options for cupboard space to compliment my office space!

Thanks Chairoffice! :D

2 novembre 2023
Avis spontané
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Réponse de Chairoffice

Thank you so much for writing your review and we are pleased you are so happy, have a great Christmas.

Noté 5 sur 5 étoiles

Good choice of chairs

Good choice of chairs, fast delivery, Nice quality chairs and good customer service, I would recommend this company

14 décembre 2023
Avis spontané
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Réponse de Chairoffice

Thank you for your review we are pleased that you found our site to be a good choice and that you will recommend our company.

Noté 5 sur 5 étoiles

Great Items, quick delivery.

Ordered a desk and pedestal at lunchtime and both arrived the next day. Delivery driver for the desk was very helpful, as it arrived on a pallet he waited while I cleared space then moved it into the garage for me. Desk was really easy to build, was just what I was looking for and looks great. I'd definitely buy from this company again.

8 décembre 2023
Avis spontané
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Réponse de Chairoffice

Thank you for taking the time to write a review and we are so pleased that you will buy from us again.

Noté 5 sur 5 étoiles

Gladstone Grey Oak Corner…

I Ordered a Gladstone Grey Oak Corner Cantilever Workstation for my home office.

The desk is exactly what I was looking for, and arrived promptly and on the day promised.

The delivery driver (Pall-ex, I think) was also a superstar.

20 novembre 2023
Avis spontané
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Réponse de Chairoffice

Thank you for taking the time to review our product and we are really happy that is was everything you wanted.

Noté 3 sur 5 étoiles

Nice chair, but not really Bariatric

I wanted to leave this review against the product itself, but alas there is no way to do so.

I contacted Chair office in advance and told them I was a large person in need of a heavy duty bariatric chair, and asked them for recommendations. I purchased the Panther Bariatric chair on their recommendation.

It is a well-padded comfortable chair and if you are a regular sized person then I'm sure you will be very happy with it.
If you are purchasing this chair because you are a larger person and need a heavy duty bariatric chair, then you may have issues.

What is a bariatric chair? A bariatric chair is (supposed to be) a chair designed for wider or heavier users. Enhanced seat widths and larger weight capacities (up to 40 stone) allow for maximum comfort for the user.

The problem is that this chair (along with almost all their bariatric chairs they sell) are just regular-sized, not wider at all, so not really bariatric and no use for larger people at all.
what is the point of a heavy-duty chair able to support the extra weight of larger people if the chair itself is not wider?

As a result the chair was not wide enough, causing the arms to dig into my sides and no way to widen them.

I realise that Chairoffice do not make these chairs, so that is not their fault, but they are responsible for how they market and sell them and need to take responsibility for that.

I only found a couple of Bariatric chairs on the website that actually had extra width and met the requirements for being classed as Bariatric.

Having a checked several other websites, it seems they are all guilty of the same thing.

15 novembre 2023
Avis spontané
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Réponse de Chairoffice

Thank you for your review. I will look into this. We show all dimensions on our website so you can get an idea before purchasing. Having said that we do not want our customers to be unhappy with their purchase and can see we offered to collect the chair and give a full refund. Having said this we are always looking to increase our range of models and this is something we are looking into with various suppliers.

Noté 5 sur 5 étoiles

Had the Ergo Flex chair a year…

I bought the Ergo Flex chair a year ago. Up until then I'd suffered from years of backache. I've looked back over the year and realised my backache has stopped. I think it is totally down to the very comfortable chair. I'm so pleased I found this company.

28 novembre 2023
Avis spontané
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Réponse de Chairoffice

Thank you so much for your review and we are pleased that you are finding the chair to be so comfortable.

Noté 5 sur 5 étoiles

A great company to deal with

A great company to deal with, they are friendly and professional. Purchased the Boston Exec chair, easy to assemble, it is light, strong and very comfortable.

28 novembre 2023
Avis spontané
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Réponse de Chairoffice

Thank you so much for taking the time to review our company and products. We are so pleased you found our company great to deal with.

Noté 5 sur 5 étoiles

Very good service.

Excellent phone service. Great delivery experience. Product great after a couple of weeks...

14 novembre 2023
Avis spontané
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Réponse de Chairoffice

Thank you for taking the time to write a review and we are so pleased you found our sales staff excellent and a great delivery service.

Noté 5 sur 5 étoiles

Delivered on time and with care

Delivered on time and with care. So comfortable.Thank you.

2 octobre 2023
Avis spontané
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Réponse de Chairoffice

Thank you for taking the time to write a review and we are pleased it was delivered on time and that you find it so comfortable.

Noté 1 sur 5 étoiles

Disgraceful service. Rubbish chairs.

Disgraceful service and poor quality products from start to finish. Purchased a chair from these crooks that advertised a specific height. Complete lie. Called customer services and spoke to the rudest advisor possible. Offered no help. A week later the armrest splits down the centre. Called again and sent a new one. A few months later? Split again. Chair gasket is now failing and won't hold weight. They're selling cheap crap from large suppliers at a grossly overinflated price. Don't buy anything from these scammers and either buy from a wholesaler or take your money elsewhere. Avoid at all cost.

EDIT: Report the review all you want, give me 3 days to submit my order number? What so you can do damage control on your awful products? Avoid them completely.

31 janvier 2023
Avis spontané
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Réponse de Chairoffice

We reported this review to Trustpilot as we required more information from the customer as we did not have a reference under this but have not had a reply.

Noté 5 sur 5 étoiles

Great product range and great service

Great product range, plenty of choice, found chair perfect for my needs at a good price, speedy delivery and helpful sales staff. Also, great aftercare with a special shout-out to Kizzie for help when needed. Highly recommend. This is the 2nd chair I've purchased from this company.

17 novembre 2023
Avis spontané
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Réponse de Chairoffice

Thank you for taking the time to write your review. We are pleased you found the product and service great.

Noté 4 sur 5 étoiles

I bought a Saturn office chair and I'm…

I bought a Saturn office chair and I'm absolutely over the moon with it, worth every penny. I suffer with back problems and it's been amazing for long gaming sessions. You don't need fancy,branded gaming chairs, ergonomic office chairs do the same job for half the price.

My only gripe is that it was not delivered by recorded delivery and had I not been home waiting for it then 150 pounds worth of chair in a larhe and obviously labeled box would have been left on my doorstep. A thiefs wet dream. I highly rate my local DPD driver and it's not fair on him if it had got stolen.

Excellent product. Would recommend to anyone.

14 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Good service !

Good service !! Ordered the office chair without a problem and it arrived promptly the following day.
Good quality and easy to assemble. Altogether a very happy shopping experience.

4 octobre 2023
Avis spontané
Noté 4 sur 5 étoiles

Service & Great Product

Service 5/5
Product 4/5
The assembly of the Alabama Mesh chair a little challenging. Had to contact the Coy for further advice as this was not tilting as described. After receiving additional instruction & a fresh look at the product I was able to resolve the problem. Good comfortable chair & an ideal replacement for our broken study chair. Would recommend this one but caution & care & time required for assembly. Thanks for the advice.

28 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

A good experience …

I was kept informed about the delivery date and they were flexible about delaying the delivery because I was moving house.
Also I am delighted with the product that was easy to assemble and very comfortable.

15 septembre 2023
Avis spontané

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