Chairoffice Avis 

543
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Company made searching for the chair I wanted easy. I could filter by weight capacity which is not something other companies seem to have thought of. Delivery was fairly quick and easy. Building the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We ordered a beautiful office chair which did not disappoint! The delivery arrived quickly and promptly. Would definitely recommend and will buy again.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a Ergo Mesh Chair at the turn of the year. Excellent product, selected among other things on higher weight capacity. I hadn't anticipated that it would at the same time just be bigger.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service provided. We are based in Northern Ireland and there was no problem getting the courier provided and the chairs arrived very promptly. We were delighted with the quality of the cha... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles de bureau

Informations provenant de diverses sources externes

The largest variety of office furniture with over 60% off retail price from ChairOffice, the specialist office furniture supplier. Order online from anywhere in the UK.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

543 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(543)

96 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great chair and would definitely recommend

Super fast service and the chair is very comfortable, it’s great that the arms fold so it can fit under the desk when not in use.

21 mars 2024
Avis spontané
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Réponse de Chairoffice

Thank you so much for taking the time to write a review. We are so pleased that you would definitely recommend our company.

Noté 5 sur 5 étoiles

great product

great product, delivered as promised and a reasonable price

26 mars 2024
Avis spontané
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Réponse de Chairoffice

Thank you for your review and we are pleased you found the product great and price reasonable.

Noté 5 sur 5 étoiles

Great Customer Service

Great customer service from start to finish. Even though we had an issue with the wrong table tops being delivered the customer service on resolving the issue was spot on . Quick efficient response/reply and the matter dealt with so that we had right ones in place for our function. Nadia was so helpful and went out of her way to arrange for the right ones to be delivered. Nadia also followed up with a call to make sure we had received everything and was happy, again offering her assistance if we needed any further help. I would definitely recommend and will return for further purchases as required.

28 mars 2024
Avis spontané
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Réponse de Chairoffice

Thank you for your review we are so pleased you were happy with our service and that you would consider purchasing from our company again.

Noté 5 sur 5 étoiles

Purchased the Cobhamly Mesh Office…

Purchased the Cobhamly Mesh Office Chair which when it arrived had a small issue with one of the wheels. Reported this to Full Range Furniture and Nadia dealt with my issue in a timely manner, sending me a replacement which arrived within a couple of days. This type of customer service will always put a smile on your face even if the initial issue had you grinding your teeth. You have to accept, problems happen and can be fixed with a little patience and good customer service. Great chair, really supportive and comfortable and great company.

22 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Metropolis High Back Chair

Very happy with the service from the Chair Office. The ordering process was very easy and delivery was the next day. The chair is very comfortable and easy to assemble. Customer service has been great 👍

19 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Great chair

Great chair at a good price delivered quickly

18 mars 2024
Avis spontané
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Réponse de Chairoffice

Thank you for your review and we are pleased you found the chair to be great.

Noté 5 sur 5 étoiles

Super service.

Received a consignment of conference chairs.
On receipt, one was slightly damaged (these things do happen in transit) I reported this to the company and a replacement arrived and was in use within 24 hours of the original delivery. Thanks.

15 mars 2024
Avis spontané
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Réponse de Chairoffice

Thank you for taking the time to write a review and we are pleased you found the service super.

Noté 1 sur 5 étoiles

Small Time Crooks

I ordered an office chair preassembled and when it arrived I did not find it comfortable so I wanted to return the item for a full refund. I called Chair Office and was told there would be a £35.00 charge to collect the item, which was fine but they were not going to refund the cost of having the chair preassembled. I paid £220.58 and with the cost of collecting the chair and the cost of preassembly, I would only get refunded £154.39. I didn't think this was fair so as I paid for the item through Paypal, I decided to open a dispute. Paypal instructed me to arrange my own courier and send the item back for a full refund. I sent the item back and had confirmation of this by the courier but unfortunately, the courier did not get a signature as proof of delivery. Paypal eventually closed the case in favour of the seller. I had spoken to a smug gentleman from Chair Office called Rich Mitchell who confirmed over the phone that the chair had been returned but was unwilling to make an official confirmation via email. The gentleman from Chair Office, Rich Mitchell categorically stated that he was not going to issue a refund claiming that it was out of his hands and was a Paypal matter. I got my bank involved and they eventually changed their mind and issued the refund through PayPal. Avoid this company.

6 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Good customer service

After receiving my initial chair which was swift. Unfortunately the chair broke in 2 places. However after speaking to Nadia she swiftly arranged collection of the old and delivery of the new. Even though this was a wait between. Nadia did keep chasing the delivery company and actually cared about the situation. Great customer service!

5 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Chair arrived-exactly as described on…

Chair arrived-exactly as described on website. Well-packaged, no hassle delivery. Very happy with the chair and service.

23 février 2024
Avis spontané
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Réponse de Chairoffice

Thank you for writing a review, we are pleased that you are happy with the chair and our service.

Noté 5 sur 5 étoiles

Office chair

All done in timeframe

31 janvier 2024
Avis spontané
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Réponse de Chairoffice

Thank you for taking the time to write a review.

Noté 5 sur 5 étoiles

Highly recommend

Highly recommend. My order was processed very quickly, as was delivery. I ordered a desk for my home office and the quality is exceptional. Customer service is amazing. I was called the day before my delivery to confirm and was called when it arrived too. I have already recommended to people I know.

29 janvier 2024
Avis spontané
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Réponse de Chairoffice

Thank you for your review and we are so pleased that you have recommended our company to others and found the quality exceptional.

Noté 5 sur 5 étoiles

Zero Quibble Customer Support

So my chair had just left its 12 month warranty period when I noticed I was constantly having to use the lever to get elevation to my seat. Contacted Full Range Furniture who sent me a replacement cylinder free of charge by way of repair plus easy instructions on how to swap out et voila. Fixed.
No quibble excellent Customer Service from a product that I'm still very pleased with. Excellent!

29 janvier 2024
Avis spontané
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Réponse de Chairoffice

Thank you for your review we are pleased you found our customer support excellent and will pass your comments on to our team.

Noté 5 sur 5 étoiles

Issue with damaged good dealt with immediately.

I ordered two desk pedestals and there was damage to both, which seemed to have been sustained during delivery, despite the heavy packaging. Customer services were excellent and arranged for two new pedestals to be delivered, and the old ones collected, within 2 days. The overall quality of the pedestals was excellent. I have no hesitation in recommending ChairOffice from both a quality and customer service respect.

18 décembre 2023
Avis spontané
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Réponse de Chairoffice

Thank you for your review and sorry the first arrived damaged, we are pleased you found our service good and have no hesitation in using our company again.

Noté 5 sur 5 étoiles

Great service, great chair

Communication was good, process simple and very speedy. Quality of chair is great thanks

26 janvier 2024
Avis spontané
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Réponse de Chairoffice

Thank you for taking the time to write a review and we are pleased you found the chair to be of great quality.

Noté 5 sur 5 étoiles

Excellent product

Excellent product, price and service.
I had the chair pre assembled and was delivered with excellent protection and the currier carried the chair so it didn’t the ground, very professional

4 janvier 2024
Avis spontané
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Réponse de Chairoffice

Thank you for your review and we are so pleased you found the product excellent.

Noté 5 sur 5 étoiles

Have used Chair Office for years and…

Have used Chair Office for years and recently purchased a chair for home.
Amazing quality and service as usual !

18 janvier 2023
Avis spontané
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Réponse de Chairoffice

Thank you for your review and we are so glad you find the quality amazing.

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