Charella Gardens Avis 

352
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I recommend! I'm very satisfied with my product (my loropetalum chinense is absolutely stunning) and the delivery person from Charella was very pleasant, professional and they made my day! Than... Voir plus

Noté 5 sur 5 étoiles

Ordering was easy and all our questions were answered so felt confident that we had ordered what we needed. Adam who delivered the plants was really nice and helpful despite the village traffic testi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently bought a plant from Charella as a retirement gift for a colleague. I was concerned about ordering online and being sure of what would be sent, so I called up to ask for help. I spoke to Jul... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good choice of plants & shrubs. Was looking for some Pyracantha and ordered three. Arrived promptly, well packaged, in great shape absolutely loaded with orange berries and of a very good height. Extr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Jardinerie

Écrit par l'entreprise

Charella Gardens have a large selection of exotic garden plants, deliverable to your door. Browse our online store and order yours today.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

352 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(352)

61 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Definitely recommend

Decent value, plant looks great and easy delivery. Top all round experience - definitely recommend

4 septembre 2025
Avis spontané
Logo de Charella Gardens

Réponse de Charella Gardens

Hi Alexis,
Wow - thank you so much for your kind words.
We're delighted to hear that you had such a fantastic experience with us. We're truly grateful for your recommendation.
The Charella Gardens Team

Noté 5 sur 5 étoiles

Fabulous Tree

So often buying online your disappointed with what turns up
Not in this case Charella delivered a fabulous tree healthy and exactly as described
Very happy

20 août 2025
Avis spontané
Noté 5 sur 5 étoiles

My new garden!

I ordered my Jasmine plants from Charella Gardens. They were very helpful and professional. Further were willing to help when delivery dates had to change due to gardener problems. The delivery came on time and the driver was kind and helpful. Wow the plants are amazing and im looking forward to seeing them grow and mature!! I'll be checking their website to see what else I can order!

14 août 2025
Avis spontané
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Réponse de Charella Gardens

Thank you so much for your incredibly kind words , we’re genuinely touched by your review. We're absolutely delighted to hear that your experience with us was such a positive one, and our team were able to support you every step of the way.

It means a lot to know that you felt reassured, well looked after, and that the service you received was not only helpful but also personal.

That’s exactly the kind of experience we strive to create for every customer, so hearing your feedback really does make it all worthwhile. We're just a call away if you ever need us.

Warmest regards

The Charella Gardens Team

Noté 5 sur 5 étoiles

Always Excellent Quality

I’ve had a few plants from Charella Gardens and have always been so pleased with them. They arrive well packaged and in tip top condition. After planting they settle well and seem to start growing quickly.
I didn’t know the Wisteria Tree existed as I’ve never seen one before so I’m excited to see it flower next year. I have new neighbours who have asked where I’ve purchased my large plants as they’ve noticed how well they do. I definitely recommend Charella.

8 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Top quality plants

Have used this company for many years. Nothing is ever too much trouble for them.You are allways treated as a Valued customer.Their plants are really Top quality and with full descriptions and sizes stated unlike the many others on line who show a specimen in pictures and send you a tiny plant.Once you order from Charella l assure you you will be delighted and won't go anywhere else.Many thanks Charella,keep up the good work.👍

19 août 2025
Avis spontané
Noté 5 sur 5 étoiles

I’m very pleased with the plant I got…

I’m very pleased with the plant I got from Charella Gardens. Even their delivery was good with the driver putting the plant in a relatively safe place and sending me a text message. So full marks on everything so far.

15 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service

Very helpful i phoned as wasn't sure my order had gone through and lady on phone was brilliant 👌
Arrived on time
Plant looks really Healthy

11 août 2025
Avis spontané
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Réponse de Charella Gardens

Hello Rose, thank you so much for taking the time to leave a five star review. It means alot to know that you felt reassured, well looked after, and the service you received was not only helpful but also personal.

Thank you again for choosing Charella Gardens and taking the time to share your experience.

Warmest regards

The Charella Gardens Team

Noté 5 sur 5 étoiles

I had previously purchased a Star…

I had previously purchased a Star Jasmine from my local nursery, but more recently decided to take a chance and order one from this company. I must say, the quality far exceeded the price — a beautiful, large, and healthy jasmine plant that really impressed me. I’ll definitely be ordering two more soon.

I also ordered a Black Bamboo, specifically needing something over 1.5 metres tall, and received a stunning, large, healthy, and bushy specimen. I’m extremely happy with the service, the speed of delivery, and the fantastic value for money.

Highly recommended!

13 août 2025
Avis spontané
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Réponse de Charella Gardens

Hello, thank you so much for your incredibly kind words, we're genuinely touched by your review. We're absolutely delighted to hear that your experience with us was such a positive one.
The Charella Gardens Team

Noté 1 sur 5 étoiles

Absolute disgusting service.

Absolute disgusting service.
Ordered 3 giant bamboos told delivery would be Wednesday 13 August taken time off work to prepare for planting received email on the day saying the bamboo are to big to deliver 🤷‍♂️

Would never use this company again.

13 août 2025
Avis spontané
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Réponse de Charella Gardens

Thank you for taking the time to place this review. Delivery was scheduled today via Pallet Track. Unfortunately the Blackpool depot of Pallet Track contacted us this morning to say the plants were too big for their delivery trucks. Blackpool is outside our own van delivery area (covering plants over 2metre tall) and we rely on third party couriers. Unfortunately on this occasion they have let us down.

Noté 1 sur 5 étoiles

I didn't get any notificaiton of when…

I didn't get any notificaiton of when delivery would be. The four plants were dumped in my front garden when I was away during a dry period and so when I finally got hime after a few days they were dried up and bedraggled.

4 août 2025
Avis spontané
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Réponse de Charella Gardens

Thank you for taking the time to place a review. We always send out shipment emails a few days before delivery as we appreciate people are not sat at home waiting. if you let me have your order details I can certainly send over a copy of the email.

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