Chase Evans Avis 

2 753
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am very satisfied by the service that ChaseEvans provided to me so far as my full deputy managing my house whilst I am abroad. They are quick to turnaround and efficient to communicate with. I also... Voir plus

Noté 5 sur 5 étoiles

We had a great experience with Chase Evans after our first sale falling through with another estate agent. Matthew was very communicative, available and helpful throughout. He went above and beyond to... Voir plus

Noté 5 sur 5 étoiles

Chase Evans Docklands Branch E14 were carefully chosen by us to sell our nearby flat. Anj. Hussain was the agent who guided us through the process with a combination of tenacity and polite, good humo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would like to praise Abhijit who is working in Renewals Department. I am the landlord and have a London property which is managed by Chase Evans. As the existing tenancy agreement will be about to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agents immobiliers
  2. Société de gestion immobilière
  3. Agence de location immobilière

À propos de Chase Evans

Écrit par l'entreprise

Chase Evans is a full service real estate and lettings agency with seven offices located in London and staffed offices in Hong Kong, Singapore, Dubai and Kuala Lumpur.

Since 1998, we have provided expert advisory and consultancy services to property investors and developers in the UK market. As a reputable estate agency, we combine extensive local knowledge with proven expertise in residential lettings, sales, investment, and property management.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(2 753)

482 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I had a great experience with Abhijit Gooptu.

I had a great experience with Abhijit Gooptu! He was incredibly helpful and supportive throughout the process of extending my contract. His professionalism, clear communication, and patient guidance made everything smooth and stress‑free. I really appreciate his assistance and would highly recommend his help to anyone needing support with their agreements. Thank you, Abhijit!

19 mars 2026
Avis spontané
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Réponse de Chase Evans

Thank you for your review, glad to hear Abhijit could help you.

Noté 5 sur 5 étoiles

Mint Mok has been extremely helpful

Mint Mok has been extremely helpful and supportive throughout our experience. Although our overall experience with Chase Evans has not been the best, Mint went above and beyond to assist us and help resolve the situation. We truly appreciate her professionalism and dedication

16 mars 2026
Avis spontané
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Réponse de Chase Evans

Thank you for your review, glad to hear Mint could help you.

Noté 5 sur 5 étoiles

Great experience from property management

Great experience - my property manager Mint Mok has been fantastic in making sure any issue is resolved timely.

20 mars 2026
Avis spontané
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Réponse de Chase Evans

Thank you for your review, glad to hear Mint could help you.

Noté 5 sur 5 étoiles

Smooth & Simple Comms

Smooth and simple comms from Abhijit on tenancy renewel.

20 mars 2026
Avis spontané
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Réponse de Chase Evans

Thank you for your review, glad to hear Abhijit could help you.

Noté 5 sur 5 étoiles

I had a really positive experience…

I had a really positive experience working with Abhijit . From start to finish, they were professional, responsive, and genuinely helpful. They made the whole process much smoother and were always available to answer any questions or sort out any issues quickly

20 mars 2026
Avis spontané
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Réponse de Chase Evans

Thank you for your review, glad to hear Abhijit could help you.

Noté 5 sur 5 étoiles

great service from Abhijit

Abhijit has assisted me in renewing the existing tenancy. He was great in communications to get this renewal process only within few days.

20 mars 2026
Avis spontané
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Réponse de Chase Evans

Thank you for your review, glad to hear Abhijit could help you.

Noté 5 sur 5 étoiles

Mint Mok

Great service from Mint Mok and she really helped make our move out run smoothly, including completing a reference for us which was greatly appreciated!

19 mars 2026
Avis spontané
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Réponse de Chase Evans

Thank you for your review, glad to hear Mint could help you.

Noté 5 sur 5 étoiles

Mariam went above and beyond to ensure everything was handled promptly, and her support was truly appreciated. I would highly recommend her to anyone looking for reliable and professional assistance.

I had a great experience working with Mariam while renting my flat. She was extremely proactive, professional, and attentive throughout the entire process. Her clear communication and efficiency made everything smooth!

Thank u

23 février 2026
Avis spontané
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Réponse de Chase Evans

Thank you for your review, glad to hear Mariam could help you.

Noté 5 sur 5 étoiles

Thanks to my advisor Mint Mok

My personal agent Mint Mok helps me a lot! When I needed to repair the staff and get the deposit back, Mint was so patient and helpful. Also this time, I need to provide my new landlord a reference, Mint actively contact my landlord and help me to proceed my rental thingy.

19 septembre 2025
Avis spontané
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Réponse de Chase Evans

Thank you for your review, glad to hear Mint could help you.

Noté 1 sur 5 étoiles

irresponsible, negligence of repairs

When Chase Evans and I rented this property, I was not in London and had someone else view it on my behalf. During the inventory check, it was clear that the property had not received the professional cleaning required by the contract. I moved in one month after the tenancy started and immediately asked for it to be cleaned properly so the property would be clean when I arrived.

The property manager ignored my messages, and only after repeatedly chasing Victoria did I get a reply saying someone would re-clean. On my first day moving in, several areas were still unclean, especially stains on the dining table and chairs. Many damaged items noted in the inventory also remained unrepaired.

The showerhead was broken and leaking from the first time I used it. I reported it right away but received no response. After I emailed customer service, the property manager told me to report issues via Fixflo, which I did immediately.

Almost two months have passed. Someone came to inspect the issues I reported but then left with no further action, while Fixflo incorrectly shows “works finished”. My comments on the platform went unanswered, making the system useless. The lack of proper communication from the property manager has been very disappointing.

Additionally, when I tried to register for electricity, I was told the meter is registered under a different property, so I cannot register or pay my bills. I have emailed, called and messaged the property manager via WhatsApp but received no effective solution. I was repeatedly told to call the registration company, even though I clearly explained the issue is with the meter’s registered address and must be resolved by the property manager and landlord.

I question how previous tenants paid their electricity bills, and I ask who will be responsible for any losses or inconvenience this has caused me.

19 mars 2026
Avis spontané
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Réponse de Chase Evans

Thank you for bringing this to our attention.
We are sorry to read of your experience and sincerely regret that the service you have received has not met the standards we strive to uphold. In particular, we acknowledge your concerns regarding the condition of the property at the start of the tenancy, the delays in addressing cleaning and maintenance matters, and the level of communication provided throughout.
This is not reflective of the level of service we aim to deliver, and we appreciate how disappointing and frustrating this must have been—especially at the outset of your tenancy.
We also note the issues raised in relation to the reporting and resolution of maintenance items via Fixflo, as well as the complications experienced with the electricity meter registration. These matters are being reviewed internally to ensure they are addressed appropriately and that any underlying process failures are identified and rectified.
We are committed to resolving any outstanding issues as a priority and improving your experience moving forward. Should you be willing, we would welcome the opportunity to discuss this with you directly and ensure a clear path to resolution. Please contact us at [insert contact details], quoting your property details, so we can assist you further.
Thank you again for your feedback.

Noté 5 sur 5 étoiles

Kin is an extraordinary negotiator who…

Kin is an extraordinary negotiator who consistently works to balance the interests of both parties, bringing a strong sense of security and transparency to the process. He is a highly qualified professional, always available, with outstanding negotiation skills and an impressive ability to keep things moving efficiently. His support has made the entire process smooth, clear, and stress-free.

19 mars 2026
Avis spontané
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Réponse de Chase Evans

Thank you for your review, glad to hear Kin could help you.

Noté 5 sur 5 étoiles

During the process of renewing the…

During the process of renewing the rental contract, Mr Kin Lee colleagues were very professional and very patient, and conveyed my requirements to the landlord, my experience was very good.

16 mars 2026
Avis spontané
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Réponse de Chase Evans

Thank you for your review, glad to hear Kin could help you.

Noté 5 sur 5 étoiles

Ms. Ko

Ms. Ginny Pattni from Chase Evans has impressed me with her utmost excellent professional services in selling my property. She is unbiased and provides all round services especially for property owner like me, who is from overseas and is not so familiar with UK property regulations. She is dedicated, works and responds fast, who places the client 's interest upfront.

17 mars 2026
Avis spontané
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Réponse de Chase Evans

Many thanks for your review Ms Ko, Glad to hear Ginny could advice you.

Noté 5 sur 5 étoiles

Effective and efficient communication…

Effective and efficient communication between us and our Renewals Negotiator Gladys Kiala who made it clear to us about the renters right act that is going to be effective in May. I appreciated the explanation by Gladys of the detail about the renters right act.

4 mars 2026
Avis spontané
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Réponse de Chase Evans

Thank you for your review, glad to hear Gladys could help you.

Noté 5 sur 5 étoiles

Own properties in London with leases…

Own properties in London with leases coming to expire soon. I am very grateful for Kin Lee’s professional help of Chaseevans for assisting in the lease renewal process. Kin is knowledgeable, responsive and professional in the matter all along, giving me a great comfort! Big thanks Kin !

13 mars 2026
Avis spontané
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Réponse de Chase Evans

Thank you for your review, glad to hear Kin could help you.

Noté 5 sur 5 étoiles

I recently worked with Ms Gladys Kiala

I recently worked with Ms. Gladys Kiala from Chase Evans on my apartment tenancy renewal, and the experience was smooth and professional. Communication was prompt and transparent throughout the process, which gave me confidence and peace of mind. I appreciate their efficiency and dedication, and would recommend their services to anyone handling a lease renewal.

13 mars 2026
Avis spontané
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Réponse de Chase Evans

Thank you for your review, glad to hear Gladys could help you.

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