Cheapest Liquor Avis 73

TrustScore 2.5 sur 5

2,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

This company haven't delivered my order or provided a refund 6 weeks after I ordered. They responded once by email two weeks ago offering me a refund since they couldn't fulfil the order. Since then n... Voir plus

Noté 1 sur 5 étoiles

I placed a $580 order and have waited now for almost a month - I can't get them to respond to emails and they don't answer their own chat prompts. Very dodgy organisation with no communication channel... Voir plus

Noté 5 sur 5 étoiles

10/10 service! I'm impressed with how fast my order got delivered to the work office, I only just ordered yesterday!? Loving the convenience of being able to stock up straight to our door. Will de... Voir plus

Noté 5 sur 5 étoiles

Ordered some wine that not to my knowledge has been hard to source… yes it took a while to hear initially regarding the challenge to order it but the lovely staff went above and beyond to keep me info... Voir plus


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

73 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

They had great prices

They had great prices, a great range and shipped my purchase as a member with priority. Impressed!

19 mars 2026
Avis spontané
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Réponse de Cheapest Liquor

Thank you Louise for sharing your feedback. We love to hear it😉

Noté 4 sur 5 étoiles

After a small delivery issue

After a small delivery issue, the order came complete. I had great communication regarding suppliers issue in the supply chain. Communications were informative and friendly. Complementary bottle of champagne was appreciated for any inconvenience I incurred. What more can you do. Prices were cheaper than anywhere else I found.

17 janvier 2026
Avis spontané
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Réponse de Cheapest Liquor

Hi there,

We're so glad everything worked out in the end and we sincerely apologise for the inconvenience caused. We truly appreciate your patience and understanding!

Noté 5 sur 5 étoiles

Taylor Made Rose

CL had the wine we were after at a very good price. $10 is fair for postage and it arrived in a couple of days. Perfect

6 mars 2026
Avis spontané
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Réponse de Cheapest Liquor

Hi Leo,

Thank you for the kind feedback. We're glad to hear everything arrived quickly.

-Cheapest Liquor Team

Noté 1 sur 5 étoiles

I bought 2 items 9 days ago

I bought 2 items 9 days ago, the delivery apparently takes from 1 to 2 days. I have messaged them a few times and haven’t received any response! How can I chase them??

6 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not order - this company is a scam

Do not order!!! Your order won't arrive. No phone number, no response to emails or their support message option. They have stolen my money. Ive reported this company as fraudulent

30 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing Service!

Amazing!
This would have to be the fastest purchase and delivery I’ve ever done. No sooner had I ordered it, it was on my doorstep.
Incredible service and highly recommended!
Thanks guys!

9 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great efficient customer service

Great efficient customer service. Smooth transaction. Very easy to deal with.

30 janvier 2026
Avis spontané
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Réponse de Cheapest Liquor

Hi Jess,

Love to hear this — thank you! We’re so glad everything was smooth and easy for you. Your feedback really makes our day, and we look forward to helping you again next time 🍷

-Cheapest Liquor Team!

Noté 1 sur 5 étoiles

Useless service, avoid

As many other reviewers have stated, this website simply does not deliver anything they have to offer. I made an order, waited two weeks and never received any communication from them. I've asked for a refund, but have still heard nothing from them. Don't spend money here.

29 janvier 2026
Avis spontané
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Réponse de Cheapest Liquor

Hi Sumi, we’re really sorry to hear about your experience and that this has been your takeaway.

We’ve tried to locate the order related to this review but haven’t been able to match it to any order or customer details in our system. We genuinely want to look into this and make things right for you.

Please email us at [support@cheapestliquor.com.au] with your order number or any details you have, and we’ll follow this up as a priority.

-Cheapest Liquor Team!

Noté 5 sur 5 étoiles

Very competitive pricing and quick…

Very competitive pricing and quick delivery!

28 janvier 2026
Avis spontané
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Réponse de Cheapest Liquor

That’s exactly what we’re here for :)
Thanks so much for the kind words — glad you’re enjoying the pricing and speedy delivery!

-Cheapest Liquor Team!

Noté 5 sur 5 étoiles

Very satisfied customer…I’ve just placed my 7th order

I’ve just placed my 7th order with Cheapest Liquor so thought I’d share my experiences so far.
My first order had a few minor issues with delivery times however since then and with every other order it has been smooth sailing with excellent service. I have had exceptional customer service from Kim in customer support who has facilitated order changes and even batched multiple orders together for me to provide savings on delivery costs. I find their pricing to be competitive in most cases with an impressive and varied selection available. One of the only improvements for this company model would be to provide a telephone service for customer service issues (if at all experienced), as the email process can be time consuming.
With that said, I have loved my dealings with these guys and would definitely recommend using Cheapest Liquor for your purchases.
Dave

20 janvier 2026
Avis spontané
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Réponse de Cheapest Liquor

Thanks so much, Dave! Ten orders in and still coming back — we must be doing something right 😉
We really appreciate your kind words, your honest feedback, and your continued support. Always happy to help make things easy (and save you a few delivery dollars along the way).

-Cheapest Liquor Team!

Noté 1 sur 5 étoiles

An awful experience

An awful experience. Promised 1-2 days delivery, I chased for weeks. After no response I wrote a bad review and only then did they finally contact and offer to refund. Two months later and I am still waiting for my $270.
Do not give these people your time or money.

14 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Outright scammers

Outright scammers. They take your money with no intention of delivering and then lie about refunds. Refunds only happen if you relentlessly chase them and demand transfer receipts—if at all. Avoid at all costs.

6 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The service is truly above average

The service is truly above average
The customer service team (Kim) couldn’t helped me enough
Friendly , very professional and was right on top of everything. Nothing was too much trouble. I had a question. If she never knew the answer she got back to me within 10 to 15 minutes. Email communication absolutely brilliant delivery on time professional followed every step of my instructions could not recommend this company enough. I would definitely be using them again.
And even this being the most busiest time of year nothing was too much for them 10 out of 10

23 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

AVOID THIS RETAILER AT ALL COSTS

AVOID THIS RETAILER AT ALL COSTS
Absolutely disgusting operator with a proven track record to take your money with zero intention of delivering (read other reviews) Clearly fake advertising on what’s available and grossly misleading delivery times (if they even do that at all). Should be shut down.

23 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid this company!!!! Total SCAM!!!!

Don't trust this company, everything on their website is a lie and a scam!!! They claim 1-2day delivery, not a chance!!!! 4 days after my order was placed it hasn't even been picked or processed. I contacted them to follow up on my order and was told it was scheduled for delivery the next day. They told me I would receive a text in the morning to tell when to expect my delivery. Another lie!!! By 11am I still hadn't received a text. I contacted them again through their website, but this time they ignored my message. I tried again throughout the day pleading with them for some kind of a response. They also claim to have 24/7 support!!! When I checked my bank statement there was a phone number for Cheapest Liquor. Of course the number has been disconnected. I think I've been completely scammed. I will now need to try to get this transaction reversed through my bank. I will also contact Australian Consumer Affairs. Avoid this company at all costs!!!

10 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

AVOID AT ALL COSTS

Ordered wine in August, never heard anything. Followed up and was told there was an issue with their supplier and should be coming soon. This went on for the next 2 months with me having to chase/follow up every time. All the while the items were still showing as 'in stock' online and were able to be ordered.
End of October i got notified i was refunded even though I had constantly stated I wanted the products. I was not warned nor told of this. Noted once again item was still 'in stock' online.
Next week noticed the price of the stock had increased from the $68 i paid to $102 per unit.
Pure bait advertising and will be reporting to Consumer Affairs

Ps now noted all these 5 star bot reviews on this site to try improve their rating. Appalling business practices. Will be found out soon enough and no doubt winding up soon

30 octobre 2025
Avis spontané
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Réponse de Cheapest Liquor

Hi Laura,

I appreciate you taking the time to share this, but the details here don’t line up with how our system operates, so I’d like to look into this properly for you. Can you please provide your order number? Once we have that, we can review the full history and see exactly what happened.

We certainly don’t remove orders without notice, and we don’t mark items as in stock unless they genuinely are. We want to get to the bottom of this, but we need the order number to verify the situation and resolve it for you.

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