This company haven't delivered my order or provided a refund 6 weeks after I ordered. They responded once by email two weeks ago offering me a refund since they couldn't fulfil the order. Since then n... Voir plus
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Lisez les avis des autres
I placed a $580 order and have waited now for almost a month - I can't get them to respond to emails and they don't answer their own chat prompts. Very dodgy organisation with no communication channel... Voir plus
10/10 service! I'm impressed with how fast my order got delivered to the work office, I only just ordered yesterday!? Loving the convenience of being able to stock up straight to our door. Will de... Voir plus
Ordered some wine that not to my knowledge has been hard to source… yes it took a while to hear initially regarding the challenge to order it but the lovely staff went above and beyond to keep me info... Voir plus
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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They had great prices
They had great prices, a great range and shipped my purchase as a member with priority. Impressed!

Réponse de Cheapest Liquor
After a small delivery issue
After a small delivery issue, the order came complete. I had great communication regarding suppliers issue in the supply chain. Communications were informative and friendly. Complementary bottle of champagne was appreciated for any inconvenience I incurred. What more can you do. Prices were cheaper than anywhere else I found.

Réponse de Cheapest Liquor
Taylor Made Rose
CL had the wine we were after at a very good price. $10 is fair for postage and it arrived in a couple of days. Perfect

Réponse de Cheapest Liquor
I bought 2 items 9 days ago
I bought 2 items 9 days ago, the delivery apparently takes from 1 to 2 days. I have messaged them a few times and haven’t received any response! How can I chase them??
Do not order - this company is a scam
Do not order!!! Your order won't arrive. No phone number, no response to emails or their support message option. They have stolen my money. Ive reported this company as fraudulent
Amazing Service!
Amazing!
This would have to be the fastest purchase and delivery I’ve ever done. No sooner had I ordered it, it was on my doorstep.
Incredible service and highly recommended!
Thanks guys!
Great efficient customer service
Great efficient customer service. Smooth transaction. Very easy to deal with.

Réponse de Cheapest Liquor
Useless service, avoid
As many other reviewers have stated, this website simply does not deliver anything they have to offer. I made an order, waited two weeks and never received any communication from them. I've asked for a refund, but have still heard nothing from them. Don't spend money here.

Réponse de Cheapest Liquor
Very competitive pricing and quick…
Very competitive pricing and quick delivery!

Réponse de Cheapest Liquor
Very satisfied customer…I’ve just placed my 7th order
I’ve just placed my 7th order with Cheapest Liquor so thought I’d share my experiences so far.
My first order had a few minor issues with delivery times however since then and with every other order it has been smooth sailing with excellent service. I have had exceptional customer service from Kim in customer support who has facilitated order changes and even batched multiple orders together for me to provide savings on delivery costs. I find their pricing to be competitive in most cases with an impressive and varied selection available. One of the only improvements for this company model would be to provide a telephone service for customer service issues (if at all experienced), as the email process can be time consuming.
With that said, I have loved my dealings with these guys and would definitely recommend using Cheapest Liquor for your purchases.
Dave

Réponse de Cheapest Liquor
An awful experience
An awful experience. Promised 1-2 days delivery, I chased for weeks. After no response I wrote a bad review and only then did they finally contact and offer to refund. Two months later and I am still waiting for my $270.
Do not give these people your time or money.
Outright scammers
Outright scammers. They take your money with no intention of delivering and then lie about refunds. Refunds only happen if you relentlessly chase them and demand transfer receipts—if at all. Avoid at all costs.
Wonderful service
Wonderful service. I ordered a late minute Xmas gift and it was delivered the next day on Xmas Eve. Staff were lovely and so helpful.
The service is truly above average
The service is truly above average
The customer service team (Kim) couldn’t helped me enough
Friendly , very professional and was right on top of everything. Nothing was too much trouble. I had a question. If she never knew the answer she got back to me within 10 to 15 minutes. Email communication absolutely brilliant delivery on time professional followed every step of my instructions could not recommend this company enough. I would definitely be using them again.
And even this being the most busiest time of year nothing was too much for them 10 out of 10
AVOID THIS RETAILER AT ALL COSTS
AVOID THIS RETAILER AT ALL COSTS
Absolutely disgusting operator with a proven track record to take your money with zero intention of delivering (read other reviews) Clearly fake advertising on what’s available and grossly misleading delivery times (if they even do that at all). Should be shut down.
Avoid this company!!!! Total SCAM!!!!
Don't trust this company, everything on their website is a lie and a scam!!! They claim 1-2day delivery, not a chance!!!! 4 days after my order was placed it hasn't even been picked or processed. I contacted them to follow up on my order and was told it was scheduled for delivery the next day. They told me I would receive a text in the morning to tell when to expect my delivery. Another lie!!! By 11am I still hadn't received a text. I contacted them again through their website, but this time they ignored my message. I tried again throughout the day pleading with them for some kind of a response. They also claim to have 24/7 support!!! When I checked my bank statement there was a phone number for Cheapest Liquor. Of course the number has been disconnected. I think I've been completely scammed. I will now need to try to get this transaction reversed through my bank. I will also contact Australian Consumer Affairs. Avoid this company at all costs!!!
Delivered on time as promised
Delivered on time as promised, by a very friendly lady driver
AVOID AT ALL COSTS
Ordered wine in August, never heard anything. Followed up and was told there was an issue with their supplier and should be coming soon. This went on for the next 2 months with me having to chase/follow up every time. All the while the items were still showing as 'in stock' online and were able to be ordered.
End of October i got notified i was refunded even though I had constantly stated I wanted the products. I was not warned nor told of this. Noted once again item was still 'in stock' online.
Next week noticed the price of the stock had increased from the $68 i paid to $102 per unit.
Pure bait advertising and will be reporting to Consumer Affairs
Ps now noted all these 5 star bot reviews on this site to try improve their rating. Appalling business practices. Will be found out soon enough and no doubt winding up soon

Réponse de Cheapest Liquor
Great prices and quick delivery
Great prices and quick delivery. Excellent service.
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