Excellent service received from Alan. He found us a great deal and gave regular updates on our booking
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great customer service. When I reached out for help, I was pleasantly surprised by how professional and efficient Jack Thompson was. He quickly pulled up several options for me, explained the differen... Voir plus
L'entreprise a répondu
I had an excellent experience booking through this service, and Jack Thompson was the reason why. He went above and beyond to ensure I found the right ticket at the best price. He explained everything... Voir plus
L'entreprise a répondu
Very kind service right from the start.. I had booked with another company for a new year's trip to Athens, needless to say my reservation was cancelled (probably due to the high demand) and price... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Cheapticketsdeal.co.uk is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.co.uk has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.
Coordonnées de contact
8519 Eagle Point, Suite 102, 55042, Lake Elmo, Etats-Unis
- 0800-069-8596
- support@cheapticketsdeal.co.uk
- cheapticketsdeal.co.uk
4,8
Excellent
143 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick Resolution
Adam responded with detailed information on what can be done. Request to update passenger information went very smoothly. It took less than 5 minutes to resolve.
21 mars 2025
Avis spontané
Réponse de Cheapticketsdeal
Dear Trinh,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Alan Brown resolved our issue swiftly…
Alan Brown resolved our issue swiftly and professionally thank you for that. The reason for the 3 stars is to do with the calls the day before and the process. We used the company to get tickets and paid but then the company needed to verify the card holder which I understand. The gentleman that called was getting very frustrated that we could not verify the card holder and the extra pence that we were not aware we had paid, which means the extra pence was not on the receipt, so the receipt was incorrect. We had a right merry go round with this process, I don't think this was really the companies fault or the guys fault who called but it was frustrating and I'm afraid I won't use this company again and we book quite a few flights.
19 mars 2025
Avis spontané
Réponse de Cheapticketsdeal
Dear Neil Stroud,
Thank you for your feedback. We’re pleased to hear that Alan Brown was able to resolve your issue swiftly and professionally. However, we’re sorry that the verification process caused frustration.
Our verification step is in place for security reasons, but we understand that it should be a smooth experience. We appreciate your insights and will review our process to make it more transparent and efficient. Your feedback is valuable, and we regret that this experience has impacted your decision to book with us again.
If there’s anything we can do to restore your confidence in our service, please don’t hesitate to reach out.
Regards,
Support Team
Cheapticketsdeal.co.uk
Réponse de Cheapticketsdeal
Dear Ahmad,
Thank you for the kind words. We’re glad to see that your experience interacting with Luna May from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Surprisingly good deal
Surprisingly good deal. Clear communication from Alan Brown. Quick turn-arounds.
18 mars 2025
Avis spontané
Réponse de Cheapticketsdeal
Dear Erlend,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan Brown from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Réponse de Cheapticketsdeal
Dear Missy,
Thank you for the kind words. We’re glad to see that your experience interacting with Tyler from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Pleasantly surprised
Pleasant surprise to have a trouble free experience with a booking agency. I got a great deal, thanks.
1 janvier 2025
Avis spontané
Réponse de Cheapticketsdeal
Dear Matthew,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Easy and quick.
Booking my ticket was very easy and straightforward. To verify my details, I spoke to Alex, who was very helpful and polite.
21 février 2025
Avis spontané
Réponse de Cheapticketsdeal
Dear Fiona,
Thank you for the kind words. We’re glad to see that your experience interacting with Alex from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Tyler was very helpful and pacient to explain all details
I've been kindly contacted by Tyler to inform about a flight change. He called me back to confirm and verify payment and passengers info. I was asked to call back, I understand this is meant to confirm I'm 100% aligned with the purchase, but I would recommend to the company to do this on a secure but on-line automated flow since the phone call quality is not always great and can create confusion. Specially for non-native english speakers as I am.
20 février 2025
Avis spontané
Réponse de Cheapticketsdeal
Dear Micaela,
Thank you for the kind words. We’re glad to see that your experience interacting with Tyler from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Alex was very helpful with my request.
Alex was very helpful with my request.
19 février 2025
Avis spontané
Réponse de Cheapticketsdeal
Dear Sarah,
Thank you for the kind words. We’re glad to see that your experience interacting with Alex from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Strongly recommended
I have booked a return ticket through Cheapticketsdeal. What a wonderful experience.
The price was the cheapest I could find, the process quick and easy.
The operator (Eric) has been just brilliant, very professional and attentive throughout the booking process. Strongly recommended.
13 février 2025
Avis spontané
Réponse de Cheapticketsdeal
Dear Flo,
Thank you for the kind words. We’re glad to see that your experience interacting with Eric from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Great Service!
Had to book last minute flight due to the urgency of the circumstance. easy to book, staff was very friendly. Alan Brown managed to get me an airline booking reference before I have an email confirmation. Great Service, will definitely use again. Thanks!
12 février 2025
Avis spontané
Réponse de Cheapticketsdeal
Dear Jessie,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan Brown from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Very kind service
Very kind service right from the start..
I had booked with another company for a new year's trip to Athens, needless to say my reservation was cancelled (probably due to the high demand) and prices at that point had almost tripled.
Cheapticketsdeal was able to provide me with a very competitive price (even lower than my previous reservation) and helped me every step of the way.
I highly recommend them, a special thanks also goes to Alan Brown for helping me with my tickets!
11 décembre 2024
Avis spontané
Réponse de Cheapticketsdeal
Dear Onorio,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan Brown from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Easy and straightforward to book my…
Easy and straightforward to book my flight online. The agent (Alan Brown) even followed up by phone to check if I was happy with the selection and offered alternatives. Great service and good price.
6 décembre 2024
Avis spontané
Réponse de Cheapticketsdeal
Dear Christoph,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan Brown from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Réponse de Cheapticketsdeal
Dear Farida,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Réponse de Cheapticketsdeal
Dear Joseph,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
El me ayudo con el ticket,y me dio in…
Alan help me to find best itinerary and best price
3 décembre 2024
Avis spontané
Réponse de Cheapticketsdeal
Dear Jorge,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Réponse de Cheapticketsdeal
Dear Toni,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Overall good experience
The interface was fairly easy to use. But what I really liked was the customer service team being on top of my reservation and proactive in offering services.
2 décembre 2024
Avis spontané
Réponse de Cheapticketsdeal
Dear Camilo,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Réponse de Cheapticketsdeal
Dear Hashi,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
For a moment I doubt about the buying…
For a moment I doubt about the buying of the ticket for my son, but I contacted cheapticketsdeal staff they were friendly and accurate with the information
I chatted with Jack on their website everything went ok, and then I call today a lady name Annie was so helpful and kind, I had a very good experience
7 septembre 2023
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.