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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a knife for a birthday present. It arrived with the incorrect item which happens! All orders that my husband has made previously have all arrived quickly with no issues. I emailed Adam and h... Voir plus

Noté 5 sur 5 étoiles

I purchased 2 knifes from Chef supply Co and I am so happy with how sharp they are compared to my old knifes. The quality and finish of the knifes along with the custom made handles have made these th... Voir plus

Noté 5 sur 5 étoiles

We ordered knives that were for a gift a needed to be sent quickly. The customer service received was impeccable! The product itself is a great quality and our recipient was not only pleased with the... Voir plus

Noté 1 sur 5 étoiles

The steel is so week than a 10$ knife. Mine broke in a month from the handle. And the best part is, they say the ‘life-time warranty’ doesnot cover that. ‘Its user’s fault’. Only good for hom... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

Chef Supply Co are a kitchen knife brand based in Sydney Australia. We like to call our Damascus knives "functional showpieces" and knives that your friends and family will envy.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

22 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I ordered a knife for a birthday…

I ordered a knife for a birthday present. It arrived with the incorrect item which happens! All orders that my husband has made previously have all arrived quickly with no issues. I emailed Adam and he called me straight away to rectify the issue. Really prompt and personalised service. Very impressed. Will definitely be making more purchases in the future!

19 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Sharp quality set of knifes

I purchased 2 knifes from Chef supply Co and I am so happy with how sharp they are compared to my old knifes. The quality and finish of the knifes along with the custom made handles have made these the best knifes I’ve ever owned. Will definitely be getting more in the future!

17 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

The steel is so week than a 10$ knife

The steel is so week than a 10$ knife.
Mine broke in a month from the handle.
And the best part is, they say the ‘life-time warranty’ doesnot cover that.
‘Its user’s fault’.

Only good for home cooks to slice and dice onions.

Strictly not for professional. Don’t fall for it.

20 mai 2025
Avis spontané
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Réponse : Chef Supply Co

Hi Sandesh,

Thanks for letting us know your opinion on the situation publicly.

You distinctly told us that you were "hammering down" on the knife while cutting “hard things”.

We made the decision not to honour your warranty claim as what you told us indicated that you were using the knife in a manner that it is not intended to be used in. We cannot be held liable for your mistake and mis use of a product.

We also put this case forward to a professional chef who agreed with our findings and suggested that perhaps a heavy duty cleaver would have been a better choice for the task at hand rather than a chef knife.

We also gave you half of the cost price back to you and wore the cost of postage when we really did not have to.

We have been more than fair in this situation. We invite you to leave this inaccurate and defamatory review here on Trustpilot to publicly show your incompetence and inexperience.

Kind regards,

Adam Dodd - Founder of Chef Supply Co

Noté 5 sur 5 étoiles

We ordered knives that were for a gift…

We ordered knives that were for a gift a needed to be sent quickly. The customer service received was impeccable! The product itself is a great quality and our recipient was not only pleased with the result, everyone else who didn't get one was extremely jealous and now want their own. highly recommend this company for both its service and products.

6 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely stunning products (beautiful…

Absolutely stunning products (beautiful quality and design), personalised service (Andrew works 24/7 and nothing too much trouble to help me get my knives on time for a gift), postage (so fast) and a please doing business. Great value given the workmanship and steel. Thank you!!

12 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Happy @ Meatstock

Bought two knives from you guys at Meat stock today, all I can say is excellent job, I have shun 20th anniversary knife set and a cleaver and yours rival them for presentation and cutting edge I would definitely buy off you again

20 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Great quality knives and awesome…

Great quality knives and awesome customer service. My wife and I purchased two knives from Chef Supply Co and we could not be happier with them. Super sharp and delivery was fast. Will be buying more from them very soon. Thanks Chef Supply Co!

1 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic knife

Fantastic knife. It's the best I have on my block, so I will definitely be buying more from Chef Supply. Stay's sharp and feels grea in the hand.

17 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Exceptional knife

Exceptional knife. Very sharp, well made and good quality steel. A must in any kitchen. Good value and sturdy. Well balanced and designed. Highly recommended.

1 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Couldn’t be happier with my Knives

Couldn’t be happier with my Knives, truly amazing

29 janvier 2023
Avis spontané
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Réponse : Chef Supply Co

Hi Cal,

Great to hear that you love the knives you purchased from us. Please let us know if you have any questions about them and have a great day!

Chef Supply Co

Noté 5 sur 5 étoiles

Look no further for best quality knives

If you are after excellent quality, easy to use, most stunning knives then please look no further than The Chef Supply Company.
I have never loved an item in my kitchen as much as I love these.
I have some of the Sea Creature collection and couldn't be happier.
They are beyond sharp so being careful is paramount.
Im not a chef but certainly feel like one with these in my hands.
I highly recommend having a look at the range and do yourself a favour and buy some.

3 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Dude these knives are legit!

Dude these knives are legit! I've bought 2 already and have another one on the way!

20cm chefs knife with burwood and resin handles look better in person than the photos. And they SHARP!

13 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Beautiful knife

Beautiful knife! Super sharp, and sturdy. It took almost two weeks to arrive, but was well worth the wait. I believe they usually arrive fast but, not sure why mine took a while. Everyone at my work loved the knife, and were too scared to touch it, saying it was too beautiful to use. So it is a stunning looking knife as well as premium quality.

25 juin 2022
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Réponse : Chef Supply Co

Hi Thomas.

We are glad to hear that you love your knife purchase. Keep it sharp and it will serve you well. We are not so happy about the time Australia Post took to get your knife to you. Sometimes they drop the ball and it looks like that happened on your order. Apologies on our behalf for the long transit time by them. I just noticed that you have placed a second order, thanks for that :) Hope they can get it to you much faster this time!

Adam - Founder - Chef Supply Co

Noté 5 sur 5 étoiles

Purchased the Dark Tesselation…

Purchased the Dark Tesselation Slicing/Carving knife for my husband as he loves to Smoke/Slow Cook. A stunning knife that slices his large pieces of meat beautifully. He loves it and wouldn’t hesitate purchasing more to add to his collection.

23 juin 2022
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Réponse : Chef Supply Co

Hi Melissa,

Great to hear that hubby loves his knife! Thanks for the kind words :)

Adam - Founder - Chef Supply Co

Noté 5 sur 5 étoiles

I was really impressed

I was really impressed. I thought the knife would come to me sharpened. When I contacted the company their service was first rate. I am thinking of buying another knife, and using my new diamond sharpener to get it wickedly sharp.
A very impressive company.

23 juin 2022
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Réponse : Chef Supply Co

Hi George,

Thanks for the feedback and we are very happy that we were able to give you what you considered to be "top rate service". As a small, family owned and operated business, customer service is extremely important to us as this is the edge we have over large companies. So we are glad to hear that we are making our customers happy.

The knife you purchased was an ex sample so it may have had light use and it could have dulled a little and we are sorry it was not as sharp as it could have been but we are glad to hear that you managed to get it back to very sharp.

Adam - Founder - Chef Supply Co

Noté 5 sur 5 étoiles

Hi there guys I'm very happy with the…

Hi there guys I'm very happy with the knife's the are fantastic to use thanks

17 juin 2022
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Réponse : Chef Supply Co

Hi Robert,

Thanks for your review. We are very happy that you are very happy! Have a great day!

Adam - Founder - Chef Supply Co

Noté 5 sur 5 étoiles

Great product and quick delivery

Great product and quick delivery. Very Happy.

16 juin 2022
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Réponse : Chef Supply Co

Hi Simon,

Thanks for your review and kind words. It means a lot to us that we have been able to meet and perhaps exceed your expectations.

All the best.
Adam - Founder - Chef Supply Co

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