Chelmsford Car Company Avis 

The customer service delivered by Jeff and Elliot was very friendly and helpful.
They went above and beyond to answer any questions.
Nothing was too much trouble.
The selection and quality of the Mini’s was exceptional.
Before the car is handed over to the customer the car is given a 5 star valet service.

Fantastic service from picking a new car to collection. Polite professional at all times. Thanks kim

Excellent service with no hard sell, they just left me to look around all the cars in my own time. All cars are in top condition at a fair price.
Love minis and would always go back

A great range of mini's to look at. Superb service from Elliot and James. Answered all of our questions. When we picked the car up it was immaculate . A three year old car which looked new. We are very happy with our purchase and would not hesitate to use this company again and to recommend it.

Helpful and friendly I felt at ease buying my mini from this family run dealership also knowing I've got aftercare . I would highly recommend

Fantastic service from start to finish. Including after sales when supporting to transfer over a private number plate. They went above and beyond! Lovely family run business. 💯 recommend.

I've had my fingers burned by this company. Where to start.

Back in August 2023, my car was delivered with scratches and marks on it that had not been declared, when I advised them of problem (immediately on delivery), they did not deal with the issue and I had to chase it up.

When they finally replied they chose to address the scratches themselves - only to make the minor marks worse and they didn't even tackle the main scratch - saying they would send me touch up paint so I could do it myself!! They didn't send the paint initially.

I have since found out the car was due a service before I purchased it, so I had extra expense when I got it serviced, and when doing so was told by the service company that there should be locking wheel nuts - they have never seen a vehicle with alloy wheels not have them - so again, extra money for me to fork out.

All in all, this has been very stressful, has gone on for months and has left me hating the sight of the car. I can't even sell it, and as a consequence, I have lost a significant amount of money on the purchase value.

They might be great at sales, but should you require assistance post-sale, then you will be sadly disappointed.

I am sorry to have to write this - I had hoped Elliott and I could have sorted this out.

Very friendly helpful and professional

I bought a mini from this company - and they were a pleasure to deal with. I deal with James - he was very helpful and gave good advice. Communication was excellent and although I was a pain in the backside, they never made me feel like I was being. On the day of collection, I was in a rush - they had everything ready and waiting. The car is as described and was spotless.

I recently purchased a Mini Cooper and I couldn't be happier with the experience. From the moment I walked in, I was impressed by the professionalism and friendliness of the staff. They were knowledgeable, and attentive, and made the entire process smooth and stress-free.
The dealership had a great selection of cars, and I found exactly what I was looking for.

A superlative experience from the first contact, through pre-sales, purchase and follow-up. I cannot recommend Elliot and his team enough.

Very helpful and friendly staff. Great communication. Would use this garage again. The car I bought was a mini convertible

After seeing my mini online I went along to view it, Chelmsford car company is a lovely family run business, everyone was friendly and very helpful, Im very happy with my mini and I would recommend them
thank you James and Elliott 🚘

I spotted a mini online initially which looked like just what I was looking for, and being a mini specialist dealer, decided to pop along. It’s a family run business too, which appealed and reviews were good. Turned up and saw two minis that caught my eye (one of them was the one I’d seen in the ad that drew my initial interest). The guy working there was very friendly (not hard sell) and I drove them both, decided on one that I liked the most and went into the office…Everyone there is very friendly and the service is perfect and smooth. Really happy and hope to take my mini there for its future servicing needs. :-)

This is the second mini I have purchased from Chelmsford Car company and as before I was very pleased with the service I received. Elliot, James and Ben were all very helpful and my purchase was completed efficiently and quickly. Extremely pleased with my new car and would definitely use them in the future.

I purchased a used Mini Cooper from this company recently, and I’m so pleased with the car. Also, the staff were very knowledgeable and helpful. I would thoroughly recommend this company for all your Mini requirements.

Brilliant service from the first call. Mini specialists who know their stuff. Thank you

Customer service was excellent from start to finish.

John Valks. Returning customer. If you are into getting a Mini and can visit Chelmsford, I can fully endorse this grand family firm, for the the way they treat a customer. No rush, plenty of knowledgeable infomation, and first class stock, to find just what you are looking for.

The Chelmsford Car Company made purchasing a used vehicle online a straightforward and simple operation. They were very helpful and didn’t try and sell me other items which had put me off other dealers. The car was exactly as described and they were very helpful on the day I collected it.