Chepstow Trade Centre Ltd Avis 

196
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We visited last week after seeing a few cars online, and from the moment we arrived Mark was super friendly, helpful and welcoming. He even let us view a car that had literally just arrived and was st... Voir plus

Noté 5 sur 5 étoiles

I would wholeheartedly recommend Mark and his team. From the first point of contact on the phone , Mark was so friendly and helpful, he really took the time to listen to what I was looking for. It... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly staff, and quick response, not pushy at all. deposit put down on the Wednesday collected cat Friday. Engine management light came on as soon as I turned it on; however was in touch with th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had the best experience I’ve ever had with Mark while looking for a new car. Lots of choice and no pushy salesman tactics. I would absolutely recommend going to Chepstow Trade Centre, you won’t be dis... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile
  2. Service de transport
  3. Vendeur de voitures d'occasion

Écrit par l'entreprise

Welcome to Chepstow Trade Centre Limited Here at Chepstow Trade Centre Limited we strive for quality, service and reliability to ensure all of our customers will not only receive a great experience but have total reassurance when buying a new car. Clarity is at the forefront of our minds that will ensure great communication from the start along with great aftersales care that is paramount to any purchase. We believe any business is built on repeat custom that demands a seamless process with a great buying experience from the start, which will then build confident strong relationships with our existing and future customers moving forward. Chepstow Trade Centre Limited are based on the Boxer Trading Estate, On Ponthir Road Caerleon. And are easily accessible from all areas of Usk, Cwmbran, Newport, Pontypool, Cardiff, and the surrounding areas.


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4,9

Excellent

TrustScore 5 sur 5

196 avis

5 étoiles
4 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(196)

72 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Would certainly recommend Chepstow…

Would certainly recommend Chepstow trade centre. Customer service was brilliant and extremely helpful and brilliant prices. Wouldn't go anywhere else for a car these are the best.

25 octobre 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Rachel, Thank you for taking the time to write this review it really does help more than you know for a buisness like ours Regards Tim director.

Noté 5 sur 5 étoiles

2012 Honda Civic good condition

I came down having looked at the car online and wanting to inspect it further before potentially buying. The guys at Chepstow Trade Centre were really friendly and welcoming, but not pushy or tried to sell me too hard. They allowed me to inspect the vehicle thoroughly and take it for a test drive. The car was in really good condition despite it being a 13 year old Honda Civic, and I was able to drive it away due to it being MOT'd and serviced. I think you always need to do your research on cars before you buy them, but I'd still happily recommend Chepstow Trade Centre to others as it was a great experience overall. I've had to drive the car heavily since purchase (back and forth Berkshire), and it runs like a dream.

18 octobre 2025
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Réponse de Chepstow Trade Centre Ltd

Good morning Dafydd, We are happy here at CTC that your happy with the service you have been given. Also want to thank you for taking the time to write this review it really helps the buisness move forward Regards Tim director.

Noté 5 sur 5 étoiles

Picked my car up on Saturday very…

Picked my car up on Saturday very helpful and very professional very happy. I would definitely recommend to friends and family.

18 octobre 2025
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Réponse de Chepstow Trade Centre Ltd

Good morning Amanda, We are happy here at CTC that your happy with the service you have been given. Also want to thank you for taking the time to write this review it really helps the buisness move forward Regards Tim director.

Noté 5 sur 5 étoiles

Tim the owner was so helpful and…

Tim the owner was so helpful and answered all questions and made my worries disappear and couldn't do enough to help us, will definitely be using his car garage again in the future

23 octobre 2025
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Réponse de Chepstow Trade Centre Ltd

Hi there Allen, It was lovely to meet you and the family today and I'm so glad that we have managed to do buisness with you. Also I'm glad you took the time to write this review means alot it really does so thank you Regards Tim director.

Noté 5 sur 5 étoiles

Great Customer Experience

I recently bought my Corsa from the Caerleon site. Mark and his team were professional, friendly and helpful in making my decision and did everything they said they were going to do prior to collection of the car.

I would definitely recommend them and the customer experience I received was first class.

17 octobre 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Alan, Thank you for this review really does go along way to show our future customers how we do things. Regards Tim director.

Noté 5 sur 5 étoiles

Marks Service

Mark was brilliant start to finish. Couldn't find a fault if i tried. Thank you guys. Would recommend!

17 octobre 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Etahn, Thank you for this review really does go along way to show our future customers how we do things. Regards Tim director.

Noté 5 sur 5 étoiles

Brilliant friendly service

Called into the site purely on the off chance. Was looking for a replacement car after mine was written off. Was put under no pressure as we walked around the site looking. When I approached Mark to ask if I could look at one of the cars he was great got us the key and left us to look at with no hassle but was there to ask any questions we needed to. We decided we wanted to buy the car. The paperwork was completed with no hassle or problems. He then arranged a service and new mot for the car I was then rang by Tim on the morning of the second day to say the car was ready to be collected. It then took less than half hour to do the final paperwork and drive off with my new car. A TOTALLY stress free and pleasurable experience. Highly recommend the company and the two guys I dealt with. Thankyou both for all your help.

16 octobre 2025
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Réponse de Chepstow Trade Centre Ltd

Good morning Brian, I'm so glad your happy with the way we do things here at CTC. We do try our best to give the best customer service we can and I really do appreciate you taking the time to write this lovely review it really does mean alot Reagrds Tim director.

Noté 5 sur 5 étoiles

Trust worthy company.

My wife and I were looking for a reasonably priced run around for short trips. Having seen one or two cars on the Motors website, one of which was a very nice 2010 Renault clio, I contacted Mark at the Caerleon site who could not have been more professional, and pleasant. He did everything he could to make the whole process of viewing, test driving, and purchasing the car stress free. I feel that the service that both myself and my wife received, was exceptional and I have confidence in recommending Chepstow Tade Centre Ltd to anybody looking to purchase a pre owned vehicle. I don't give glowing reviews lightly, but on this occasion, well deserved! Mandy and Martyn Wills.

15 octobre 2025
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Réponse de Chepstow Trade Centre Ltd

Good morning Martyn, I'm so glad your happy with the way we do things here at CTC. We do try our best to give the best customer service we can and I really do appreciate you taking the time to write this lovely review it really does mean alot Reagrds Tim director.

Noté 5 sur 5 étoiles

Purchased a volvo xc60 from here

Purchased a volvo xc60 from here.
From the very start Mark showed excellent help and communication.

Upon arrival it was a fun and relaxed . We had many laughs a daunting experience suddenly became an enjoyable one.
I had an issue with a sensor warning light coming on a couple of days later, it was all sorted quickly and efficiently by the team. I love the car and am very happy with whole experience
Thanks guys you deserve to go up the road and treat yourself to some lunch I know you love it there
Thanks
David

19 septembre 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Shaun, Thank you for this review really doe's go along way to show our future customers how we do things. Regards Tim director.

Noté 5 sur 5 étoiles

The team are truly lovely and kind people

We recently bought a car from this garage and couldn’t be happier with the whole experience. The team are truly lovely and kind people – from the very start they made us feel welcome and supported. Before handing the car over, they carried out a full service, fitted new tyres, and made sure everything was in perfect working order.
The car itself is spotless, clean and shiny, and drives beautifully. I am disabled, so my wife will be the main driver, and they were very understanding of our situation – patient, caring, and never pushy. It really felt like they wanted us to be happy and safe in our new car.
Highly recommend this garage to anyone looking for not only a great car, but also honest and genuine people who go the extra mile for their customers.

30 septembre 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Aldis, Thank you for taking the time to write this review it really does mean alot to us here at CTC. Regards Tim director.

Noté 5 sur 5 étoiles

Very friendly people and happy to…

Very friendly people and happy to explain all the details of buying a car. They were very easy to deal with and we've come away with a lovely new car while part-exchanging our old one for a fair price.

30 août 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Georgie, Thank you for taking the time to write this review it really does mean alot to us here at CTC. Regards Tim director.

Noté 5 sur 5 étoiles

Lovely staff

Lovely staff, especially Mark. Really easy to purchase a car. Helpful getting my new car taxed, and on the road. Kept me informed as to when then car was available to pick up.
I would definately recommend them, and will go back again when I need a new car.

16 août 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Jim, Thank you very much for writing this reivew means more than you know that someone is willing to take the time and write a review. Also I am truely pleased that you are happy with the service we have provided you with here at CTC. We like to think we do the best we can for our customers and we here at CTC wish you all the best regards Tim director.

Noté 5 sur 5 étoiles

Great Experience with Chepstow Trade Centre

Had a great experience with Chepstow Trade Centre. Bought my first car with them, Tim was extremely helpful and nothing was too much trouble, made the whole experience incredibly smooth. Would highly recommend to anyone.

10 août 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Sam, Thank you very much for writing this reivew means more than you know that someone is willing to take the time and write a review. Also I am truely pleased that you are happy with the service we have provided you with here at CTC. We like to think we do the best we can for our customers and we here at CTC wish you all the best regards Tim director.

Noté 5 sur 5 étoiles

Friendly & Hassle free

Mark & Tim are a credit to the industry, bought my daughters first car and they made the whole experience seamless, Would highly recommend Chepstow Trade Centre to anyone who wants a hassle free car buying experience, Daughter is over the moon.
Thanks Mark & Tim you have an amazing business and your a credit to your customers. A+++++++

22 août 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Chris, Thank you very much for writing this reivew means more than you know that someone is willing to take the time and write a review. Also I am truely pleased that you are happy with the service we have provided you with here at CTC. We like to think we do the best we can for our customers and we here at CTC wish you all the best regards Tim director.

Noté 5 sur 5 étoiles

Car well prepared.

Car well prepared.
Would be helpful if seller stated that "service" meant oil and filter change.
A good experience.
Given 14 days after delivery

5 août 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Lawrance, Thank you for the review means alot. I would like to thank you for choosing CTC to purchase your car and we wish you all the best moving forward reagrds Tim director.

Noté 5 sur 5 étoiles

Highly Recommend

Tim appears to be a nice, genuine guy, all of the cars were exceptionally presented (as is the entire site). The car was as described.
There was no pressure in the sale, we were left to view the car at leisure.
The whole sale process was smooth and friendly - I would certainly recommend.

8 août 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Sam, Thank you so much for taking time time to write this review as we do get alot of people say they will and never do, So thank you. We are glad your happy with your new car and the service we provide here at CTC we wish you all the best moving forward regards Tim director.

Noté 5 sur 5 étoiles

Great garage

The 2 guys at this garage were extremely helpful and more importantly extremely genuine. Communication from viewing the car to day of collection was excellent. I couldn’t fault any of the service i received. I would highly recommend this garage

9 août 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Lucy, Thank you so much for taking time time to write this review as we do get alot of people say they will and never do, So thank you. We are glad your happy with your new car and the service we provide here at CTC we wish you all the best moving forward regards Tim director.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, brought a car today from you before leaving the garage there was a problem with the battery but fixed it straight away before buying the car, couldn’t be anymore helpful then he was. Thank you very much

31 juillet 2025
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Réponse de Chepstow Trade Centre Ltd

Hi there, Thank you for taking the time to write this review means alot to us a company. We are glad your happy with your new car and we wish you all the best regards Tim director.

Noté 5 sur 5 étoiles

What fantastic service

What fantastic service. I wasnt happy with something on the vehicle, they collected my vehicle from 180 miles away and sorted it no problem. I wouldn't hesitate to refer people to them.

25 juillet 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Jason, Thank you for this I'm glad your happy with the service we here at CTC have provided you with. Also thank you for taking the time to type this review as we do get alot of people say they will and never do so thank you. Regards Tim director.

Noté 5 sur 5 étoiles

What can I say these chaps are the real…

What can I say these chaps are the real deal. They did for me what no other dealer did be honest and did what they said there were going to do. New mot and service and Re-cleaned ready for us to collect. Great service great chaps will deffo go there again 100%.

7 juillet 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Judith, I'm so glad you and your daughter are happy with the service we provide here at CTC for our customers. We wish you all the best and hope to see you again soon for your next car. Regards Tim director.

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