Chepstow Trade Centre Ltd Avis 

196
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We visited last week after seeing a few cars online, and from the moment we arrived Mark was super friendly, helpful and welcoming. He even let us view a car that had literally just arrived and was st... Voir plus

Noté 5 sur 5 étoiles

I would wholeheartedly recommend Mark and his team. From the first point of contact on the phone , Mark was so friendly and helpful, he really took the time to listen to what I was looking for. It... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly staff, and quick response, not pushy at all. deposit put down on the Wednesday collected cat Friday. Engine management light came on as soon as I turned it on; however was in touch with th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had the best experience I’ve ever had with Mark while looking for a new car. Lots of choice and no pushy salesman tactics. I would absolutely recommend going to Chepstow Trade Centre, you won’t be dis... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile
  2. Service de transport
  3. Vendeur de voitures d'occasion

Écrit par l'entreprise

Welcome to Chepstow Trade Centre Limited Here at Chepstow Trade Centre Limited we strive for quality, service and reliability to ensure all of our customers will not only receive a great experience but have total reassurance when buying a new car. Clarity is at the forefront of our minds that will ensure great communication from the start along with great aftersales care that is paramount to any purchase. We believe any business is built on repeat custom that demands a seamless process with a great buying experience from the start, which will then build confident strong relationships with our existing and future customers moving forward. Chepstow Trade Centre Limited are based on the Boxer Trading Estate, On Ponthir Road Caerleon. And are easily accessible from all areas of Usk, Cwmbran, Newport, Pontypool, Cardiff, and the surrounding areas.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

196 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(196)

72 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very pleasant to deal with

Very pleasant to deal with - not a pushy sales man. Would recommend them

14 octobre 2025
Avis spontané
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Réponse de Chepstow Trade Centre Ltd

Hi Taylor, Your most welcome and it was lovely to meet you all the best for 2026 regards Tim director.

Noté 5 sur 5 étoiles

Looking for a reasonable second hand…

Looking for a reasonable second hand car after reading reviews I went to Chepstow Trade Centre Ltd Ponthir. Tim was very friendly and professional and gave me sound advice before I purchased a car. Highly recommended for anyone looking for a used car at a reasonable price.

27 janvier 2026
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Réponse de Chepstow Trade Centre Ltd

Thank you Meryl, This review is lovely and I'm so happy that your happy with what we do here at CTC and we wish you all the best for 2026 and it was lovely to meet you and your husband regards Tim director.

Noté 5 sur 5 étoiles

Helpful and honest service

Helpful and honest service. A friend recommended them and the car-buying process was easy and hassle-free. The car has been great so far and I’m satisfied with the purchase.

9 janvier 2026
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Réponse de Chepstow Trade Centre Ltd

Thank you Luke, We wish you all the best moving forward regards Tim director.

Noté 5 sur 5 étoiles

Needed a second car

We needed a second car and having read the reviews and looked online at the cars CTC had to offer, my wife and I walked over to have a look in person. Tim was great from the second he came out of the office to the time we left having bought the car we chose in the price range we were willing to pay.

24 janvier 2026
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Réponse de Chepstow Trade Centre Ltd

Good morning Adrian, I'm glad you happy with the service we provided you with here at CTC. It was lovely to meet you and your wife we wish you all the best for 2026 regards Tim director.

Noté 5 sur 5 étoiles

Honest and friendly, easy to deal with

Mark and the team were a pleasure to deal with. I found them via Autotrader as I was looking for a specific car that they had the a good example of at a great price. I put a reservation on he car via Autotrader website and Mark got back to me via email and we arranged a visit to see the car, it was all defrosted and ready to go. I agreed to buy, they arranged for it to be serviced etc before I came to collect it a few days later. Genuinely nice group of people and the whole process was straightforward. It felt honest and relaxed the whole time without feeling pressured into making any decisions. Thank you all, I'm really happy with my new car

6 janvier 2026
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Réponse de Chepstow Trade Centre Ltd

Thank you so much for taking the time to write us this review mean's alot so thank you. We are glad your happy with the service we gave you here at CTC. We wish you and your family all the best and happy new year regards Tim director.

Noté 4 sur 5 étoiles

Very helpful and honest

Very helpful and honest. Recommended by a friend. Process of buying a car painless. So far car purchased is excellent.

1 janvier 2026
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Réponse de Chepstow Trade Centre Ltd

Thank you so much for taking the time to write us this review mean's alot so thank you. We are glad your happy with the service we gave you here at CTC. We wish you and your family all the best and happy new year regards Tim director.

Noté 5 sur 5 étoiles

Bought a Fiat 500 for my daughter from…

Bought a Fiat 500 for my daughter from CTC. Brilliant sales service and after sales as well. Can’t recommend these guys enough. Thanks

24 décembre 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Mr Brown, Thank you so much for taking the time to write us this review mean's alot so thank you. We are glad your happy with the service we gave you here at CTC. We wish you and your family all the best and happy new year regards Tim director.

Noté 5 sur 5 étoiles

Excellent service and very friendly

Excellent service and very friendly, buying a car from chepstow trade centre was very easy straight forward Tim was very helpful not pushy like some other companies. I would definitely recommend chepstow trade center to my friends and family.

19 octobre 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Lyndon, Thank you for this review it really goes along way for us as a company. We here at CTC wish you a very happy christmas and a fantastic new year regards Tim director.

Noté 5 sur 5 étoiles

Bought my son’s first car from here

Bought my son’s first car from here. We are very pleased with it. Mark was very helpful answering all my many questions! Friendly professional service, will definitely return when looking for my next car.

13 décembre 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Clare, Thank you for this review really goes along way for us as a buisness. We here at CTC wish you all the best for 2026 and want to wish you a very Merry Christmas and a great new year regards Tim director.

Noté 5 sur 5 étoiles

Really friendly sales people

Really friendly sales people, not pushy or liars. Let us make our own decisions in our own time and extremely accommodating for us including giving us as much time as we needed to sort some insurance out. Decent, honest and make a great cup of tea. Wouldn't hesitate to buy from again.

8 décembre 2025
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Réponse de Chepstow Trade Centre Ltd

Good morning James, It was lovely to have met you and your parents we had a good laugh. We wish you all the best for 2026 and have a lovely Xmas and new year regards Tim director.

Noté 5 sur 5 étoiles

Great experience

We bought my daughter’s first car from CTC, Caerleon. Buying a used car is a minefield, so we’d spent quite some time looking before ending up at CTC. Mark was great, there was no pressure at all, and he took away my worries by adding a warranty to the car deal. The car got a new MOT, serviced + valeted before picking it up today.
Thanks Mark, she’s absolutely over the moon with it!

7 décembre 2025
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Réponse de Chepstow Trade Centre Ltd

Good morning, Thank you for your review it really does help in regards to letting people know how we operate here at CTC. We here at CTC want to wish you and your family a Merry Christmas and have a lovely start to 2026 regards Tim.

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service, car was in great condition, staff helpful and the whole procedure of purchasing the car was easy and stress free. Highly recommend

7 novembre 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Sally, Thank you for this review really goes along way. We wish you all the best for 2026 regards Tim director.

Noté 1 sur 5 étoiles

I wouldn't buy a car from tim we when…

I wouldn't buy a car from tim we when to pick up our ford kuga when we got there tim told us to take the car to a garage, because the engine management light was on
We drove the car.The car went into limp mode taking it to the garage the man in the garage told us he i don't knock the light off.we ad my 3 years old son in the car a tractor needly hit as we was stack on a dual carriageway as the car was cutting out phoned tim he didnt care he told as to fine a way home with my little boy we was in the car for 4 hours tim had the car back i give him a chance to fix the car waiting 3 weeks it have the car back tim told the finance company that the car wasn't fixed and it wouldn't start but en we have speeding ticket through the door when tim ad the car he siad he we put water in the diesel and he know that we didnt put no diesel in the car tim u can phone the police and I will tell them everything threatening me.Don't work i'm not someone that you can bully either.

30 octobre 2025
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Réponse de Chepstow Trade Centre Ltd

Hi there, To who ever wants to hear my side of the story I can provide call recordings and proof of text messages to this person. I will leave it there and If people would like I can provide the recording of the customer being verbally abusive and threats down the phone. Also I have calls from the finance company saying they understand why i did not want the customer to have the car back and deal with them due to there threats and abuse hence why I unwound the deal. Just for clarity the car is now sold and the customer is more than happy with the car. Again anyone want to hear my side then I am more than welcome to share everything I need to Text's, Phone call recordings even the recording with the finance comapny telling me not to give the car back we will unwind the deal as we dont want abusive customers either, Anyone can ask me for that I'm more than happy to shine some light on this one for sure. This is the second car this customer has handed back to a dealer may I add as I spoke to the other dealer, We have also reported this to the police as harrasment also with a case number. We have never bullied you or even raised our voice recordings will prove this hence why we have the recording system in place and cameras and so on please stop with the harrasment as you are not a customer it is classed as slander which police have told me. Regards Tim director.

Noté 5 sur 5 étoiles

Good quality cars and customer service

Bought a 2012 Suzuki swift from here as my first car. Very nice nippy car. Have absolutely no complaints about it. Good price with a warranty I would definitely recommend this place and buy again in future if need be. Very good customer service and overall buying the car was hassle free.

16 novembre 2025
Avis spontané
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Réponse de Chepstow Trade Centre Ltd

Hi Wil, Thank you for taking the time to write this review really does help. It was lovely to meet you and your dad and we here at CTC wish you all the best for 2026 and your gap year lol, Regards Tim director.

Noté 5 sur 5 étoiles

Took a chance...

Took a chance and bought a car remotely, Chepstow Trade Centre arranged delivery and took my vehicle in PX. Couple of little niggles were sorted to my satisfaction and I am very pleased with my new car.

29 octobre 2025
Avis spontané
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Réponse de Chepstow Trade Centre Ltd

Hi Anita, Thank you for this review it shows all our future customers how we do buisness long distance, The Inflation kit has been ordered and will be with you shortly, Also Mark has been in contact with you via Text message Regards Tim director.

Noté 5 sur 5 étoiles

Fast and efficient service

We viewed the car on the Monday and were able to reserve it that day to test drive on the Friday! Quick service and reassured us all the way. Was a lovely experience and very helpful!

14 novembre 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Gabriella, Thank you so much for writing this review it really does mean alot to a buisness like our that we get reviews so thank you for this. We here at CTC wish you all the best for 2026 regards Tim director.

Noté 5 sur 5 étoiles

Bought a lovely BMW from the guys at…

Bought a lovely BMW from the guys at Chepstow. Tim was brilliant and really helpful. The team there did a great job on the car and looks like a brand new car !

100% recommend these guys for your next car

1 novembre 2025
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Réponse de Chepstow Trade Centre Ltd

Hi David, Thank you for taking the time to write this review it really does help more than you know for a buisness like ours Regards Tim director.

Noté 5 sur 5 étoiles

I had an amazing experience

I had an amazing experience, the car was absolutely perfect when I picked it up and they made sure all the work was done and fit to drive, excellent customer service!!

5 novembre 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Liliana, I'm Glad your happy with the service we gave you here at CTC, It was lovely to meet you, Also we here at CTC wish you all the best for 2026 regards Tim director.

Noté 5 sur 5 étoiles

A brilliant experience from start to…

A brilliant experience from start to finish. As soon as I made an enquiry on line I was contacted via email. We arranged to meet on Sunday. Upon arrival we were greeted and told to "take our time, no rush" my wife found a car she liked and the deal was made. Highly recommended 👌. The warranty provided tells you the standard of service and commitment to protect the buyer / customer.

2 novembre 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Neil, I'm Glad your happy with the service we gave you here at CTC, It was lovely to meet you and your wife, Also we here at CTC wish you all the best for 2026 regards Tim director.

Noté 5 sur 5 étoiles

i would definitely recommend this company

i would definitely recommend this company for many good reasons, they will help you in the best way possible with anything, if you are struggling to find what you want they will help to find the best match for you. i seen a car on auto trader and it was ready within a week! mark helped me find everything i needed with this car and he also helped me cover all the costs i needed to pay. i would definitely go back to this place if i need to find a car again, thankyou mark for taking good care of us:)

25 octobre 2025
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Réponse de Chepstow Trade Centre Ltd

Hi Mia, Thank you for taking the time to write this review it really does help more than you know for a buisness like ours Regards Tim director.

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