The Proper Print Co Avis 

169
•
TrustScore 1.5 sur 5

1,7

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

DO NOT ORDER FROM THIS COMPANY Absolute scammers will take your money and not deliver the goods purchased. Ordered in December and spend £40 - never received my items. I’ve emailed them & made conta... Voir plus

Noté 2 sur 5 étoiles

Waited Three weeks for delivery ordered on 11th oct) I sent an enquiry on 21st, and despite an email promising delivery by the 25th due to royal mail taking longer, it wasnt delivered until 31st Oct.... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

If I could give a zero I would! Ordered 17th Nov, took my money and still no delivery! Owner Luke Leach and his business partner Abbie Milburn seem to be having a lovely time according to th... Voir plus

Noté 5 sur 5 étoiles

Really happy with my print, received well packaged, and protected. I ordered a bespoke design that wasn't available, I communicated my wishes for a unique personal engagement print that was special fo... Voir plus

À propos de l'entreprise

  1. Magasin d'ameublement et de décoration

Écrit par l'entreprise

The Proper Print Co are a small business based in West Yorkshire specialising in the design, print and framing of prints, wall art, canvas prints and more


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

169 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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1,7

Tous les avis

(169)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Great service, price's and selection, very happy with my first order, i will be ordering again. Thanks Kevin Newcastle upon Tyne

11 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Wonderful prints

Prints arrived very quickly and were well wrapped. I’m over the moon with them. Had a half price discount code of their news letter so got a brilliant bargain. Will order from again

8 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Love my prints

I have ordered two fabulous pictures from Chicprints. Apart from them being excellent prints, they are great at communicating and the items are always well packaged with fast delivery

9 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Brilliant small independent business

I have ordered a few items from this small local independent business and with all the orders I was very impressed. The choice selection and print quality you cannot fault.
Would definitely recommend and will continue to purchase any prints from Chic Prints in future.

26 janvier 2022
Avis spontané
Noté 1 sur 5 étoiles

Another disappointmented customer.

Another disappointmented customer.

One of my frames has come damaged. Sent several e-mails, no reply. Sent order details as requested no reply again. Sent messages via social media, no reply. No other way of contacting them.

I won’t be buying from this company again, as it was a £60 order and customer service is shocking.

19 janvier 2022
Avis spontané
Noté 1 sur 5 étoiles

Damaged cheap frames. No reply to emails

Damaged cheap frames. Definitely not worth the money. Sent email for replacement frame but no response. Requested return but to date again no reply. Will not allow you to return without contacting them first.
Very poor customer experience.

6 décembre 2021
Avis spontané
Noté 2 sur 5 étoiles

Be wary...

Waited Three weeks for delivery ordered on 11th oct) I sent an enquiry on 21st, and despite an email promising delivery by the 25th due to royal mail taking longer, it wasnt delivered until 31st Oct. It was marked as dispatched after the email so clearly wasn't sent until after my query so go figure?? The print itself was ok but the frame was plastic pound shop rubbish, and definitely not worth paying for especially as it come without a mount.Be wary, my advise, order the print in plenty of time if its a gift,but frame it yourself!

10 novembre 2021
Avis spontané
Logo de The Proper Print Co

Réponse de The Proper Print Co

Hi Sarah,

Thanks for taking the time to leave us your feedback regarding your order and we're really sorry to hear you were mostly disappointed with your order.

I can see your order was sent out 2 days late which we sincerely apologise for. I can see that your order was sent out on a next day delivery service to compensate for this however didn't make it to you within Royal Mail's timeframe.

Our wooden frames are supplied and made to order by a local framemaker and we pride ourselves on supporting our local suppliers. Although there may be a price-impact to this (and our frames may appear expensive compared to budget, imported & mass-produced frames) we're certain that supporting our local businesses (considering the last 2 years) is the right thing for us to do and we will continue to run this way for the foreseeable. I'm also sorry that there was an assumption that our frames were provided with a mount.

Please feel free to get in touch if there's anything else at all I can help you with.

Regards,
Luke




Noté 5 sur 5 étoiles

EY UP - Great print!

Great print - looks fab on my wall! Informed of progress of order throughout. Very impressed- thank you! 😊

8 novembre 2021
Avis spontané
Logo de The Proper Print Co

Réponse de The Proper Print Co

Hi Ellen, thanks for taking the time out to leave your feedback.

We're really glad you're happy with your order :)

Regards,
Luke

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