I could not recommend chimes more!! Harry & Paul came and set up my garden furniture this afternoon and they were the kindest, most professional team. They set up the equipment so quickly and went abo... Voir plus
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Lisez les avis des autres
Great rivaro pergola really please Had a slight issue with the lights kaine from customer service had great knowledge and sorted my issue within minutes great service great company will do busines... Voir plus
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Reasonable priced good quality rattan furniture. Love the design and cushions and covers nice material. Good customer service by phone or email. Delivery good. We ordered the corner firepit set with a... Voir plus
L'entreprise a répondu
I've purchased numerous items at Chimes over the last few years. My recent order of furniture and Pergola didn't disappoint. The staff are friendly and knowledgeable with good quality products. I... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Offering a wide selection of garden furniture priding ourselves on a high level of customer service.
Coordonnées de contact
Unit 1-2 Sharp House Arterial Rd, SS15 6DR, Laindon, Royaume-Uni
- 01268 219969
- sales@chimeshomeandgarden.co.uk
- chimeshomeandgarden.co.uk
4,7
Excellent
638 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Really happy with our outside…
Really happy with our outside furniture. Hopefully we will get some nice weather now to enjoy it .
Brilliant service from ordering to updating us to delivery .
Definitely recommend this company .
22 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Shirley,
Thank you so much for your kind review.
We're delighted to hear that you're so happy with your new outdoor furniture. It's fantastic to know that you were pleased with the service you received from ordering right through to delivery and that our team kept you informed along the way.
We hope the sunshine makes an appearance soon so you can enjoy your new furniture to the fullest! Thank you for your recommendation and for choosing Chimes.
Kind regards,
Chimes
Great rivaro pergola really please
Great rivaro pergola really please
Had a slight issue with the lights kaine from customer service had great knowledge and sorted my issue within minutes great service great company will do business again
Regards
Lance
3 juillet 2026
Avis spontané
Réponse de Chimes Home & Garden Ltd
Dear Lance,
Thank you for taking the time to leave us such a fantastic review.
We're delighted to hear that you're really pleased with your Rivaro pergola. While we're sorry you experienced a slight issue with the lights, it's great to know that Kaine was able to use his product knowledge to resolve it for you quickly.
We'll be sure to pass your kind comments on to Kaine. Thank you for your support, and we look forward to doing business with you again in the future.
Best regards,
Chimes
I could not recommend chimes more!
I could not recommend chimes more!! Harry & Paul came and set up my garden furniture this afternoon and they were the kindest, most professional team. They set up the equipment so quickly and went above and beyond (even in this heat) thank you lads and thank you chimes my Essex garden feels like a Greek holiday home and I’m in love haha
6 juillet 2026
Avis spontané
Réponse de Chimes Home & Garden Ltd
Dear Devante,
Thank you so much for your amazing review.
We're absolutely delighted to hear how happy you are with your new garden furniture. It's fantastic to know that Harry and Paul provided such a professional, friendly service and went above and beyond to get everything set up for you, especially in the heat. We'll be sure to pass your kind words on to them, they'll really appreciate it.
We love hearing that your Essex garden now feels like a Greek holiday home! Thank you for choosing Chimes, and we hope you enjoy making lots of wonderful memories in your new outdoor space.
Kind regards,
Chimes
Great quality furniture Storage box had…
Great quality furniture Storage box had a scratch on it but they sorted it for me - I’m happy
24 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Marc,
Thank you for taking the time to leave us a review.
We're delighted to hear you're happy with the quality of your furniture. We're sorry that the storage box arrived with a scratch, but we're pleased we were able to resolve the issue for you quickly.
We really appreciate your understanding and your kind feedback. We hope you enjoy your new furniture for many years to come.
Kind regards,
Chimes
Replacement garden seat cushions
I was looking for replacement seat cushions of a certain brand, not hoping to get them. However, the lady in Chimes looked at one I had taken with me and said she believed she might have some in their store. Luckily, she did.
She was very helpful and it was not a problem.
27 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Lois,
Thank you for taking the time to leave us such a lovely review.
We're so pleased to hear that our team at Chimes was able to help you find the replacement seat cushions you were looking for. It's great to know that the team member went the extra mile to check our stock and that you were able to find exactly what you needed.
We'll be sure to pass your kind comments on to the team. Thank you again for your feedback, and we hope to welcome you back in the future.
Kind regards,
Chimes
Reasonable priced good quality rattan…
Reasonable priced good quality rattan furniture. Love the design and cushions and covers nice material. Good customer service by phone or email. Delivery good. We ordered the corner firepit set with armchair.
25 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Elaine,
Thank you so much for your fantastic review.
We're delighted to hear that you're pleased with your corner fire pit set and armchair. It's wonderful to know that you found the furniture to be good quality and reasonably priced, and that you love the design, cushions, and covers.
We're also pleased that you had a positive experience with our customer service team and that your delivery went smoothly.
Thank you for choosing us, and we hope you enjoy your new garden furniture for many years to come.
Kind regards,
Chimes
Rivaro Solar LED Pergola
The Rivaro Solar LED Pergola I purchased is a quality product supplied at a great price with the sale offers. Delivery was quick and efficient, all round good service.
25 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Robert,
Thank you for taking the time to leave us such a wonderful review.
We're delighted to hear that you're pleased with the quality of your Rivaro Solar LED Pergola and that you were able to take advantage of our sale offers. It's also great to know that your delivery was quick and that you were happy with the service you received.
We really appreciate your kind feedback and hope you enjoy your pergola for many years to come.
Kind regards,
Chimes
Ok communication good have been better
18 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Paul,
Thank you for taking the time to leave your feedback.
We're sorry to hear that you felt our communication could have been better. We always aim to keep our customers fully informed throughout the process, and your comments will be shared with the team so we can improve going forward.
We do appreciate your custom and hope you enjoy your new furniture.
Kind regards,
Chimes
Was greeted by a guy called Lee wasn’t…
Was greeted by a guy called Lee wasn’t sure what we was realy after and he explained everything to us and helped us make a great choice
Would highly recommend them to friends
Thanks again
Keith
15 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Keith,
Thank you so much for your fantastic review.
We're delighted to hear that Lee was able to help you find the perfect choice and made the whole experience an enjoyable one. We'll be sure to pass your kind comments on to him, he'll really appreciate them.
Thank you for your recommendation, and we hope you enjoy your purchase for many years to come. We look forward to welcoming you back to Chimes again in the future.
Kind regards,
Chimes
pleased with the quality of the garden…
pleased with the quality of the garden furniture.
22 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Sarah,
Thank you for taking the time to leave us a review. We're so pleased to hear that you're happy with the quality of your garden furniture. We hope you enjoy it for many years to come, and we look forward to welcoming you back to Chimes in the future.
Kind regards,
Chimes
New Furniture
I've purchased numerous items at Chimes over the last few years.
My recent order of furniture and Pergola didn't disappoint.
The staff are friendly and knowledgeable with good quality products.
I would recommend Chimes to anyone looking at garden/outdoor items.
15 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Mr Hayes,
Thank you so much for your continued support over the years. We're delighted to hear that you're pleased with your recent furniture and pergola purchase, and that our team provided the friendly and knowledgeable service we strive for. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We hope you enjoy your new outdoor space for many years to come.
Kind regards,
Chimes
I bought Rivaro Deluxe It's really …
I bought Rivaro Deluxe It's really very good quality and design the price it's perfect, I assembly by myself. It was very easy.
Thnks Chimes
12 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Shadi,
Thank you so much for your fantastic review.
We're delighted to hear that you're pleased with your Rivaro Deluxe Pergola and that you found the quality, design, and value for money exceeded your expectations. It's also great to know that you found the assembly straightforward.
We really appreciate you taking the time to share your experience and hope you enjoy your new pergola for many years to come.
Kind regards,
Chimes
Shocking build instructions
Shocking build instructions. Fire pit table even had completely different unit instructions. Stick on ‘CHIMES’ signs already fallen off in box.
19 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Julie,
Thank you for your feedback. We're sorry to hear you experienced these issues with the instructions and the decorative badges, the badges should easily fix back on.
Having looked into your order, I can see that these concerns were not reported to our Customer Service team. They are here to help with exactly these kinds of issues and would have been happy to provide the correct assembly instructions and arrange replacement badges if required.
If you're still experiencing any problems, please get in touch with our Customer Service team and we'll be more than happy to help resolve them as quickly as possible.
Kind regards,
Chimes
Lovely staff
Lovely staff, huge showroom and beautiful decor, garden and lounge furniture
Would highly recommend
18 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Jacquie,
Thanks so much for your wonderful review. We're delighted to hear you enjoyed our showroom and our selection of décor, garden, and lounge furniture. It's especially lovely to know our team made such a positive impression. We really appreciate your recommendation and look forward to welcoming you back again soon.
Kind regards,
Chimes
Delived on time and men helped me get…
Delived on time and men helped me get it through to where is was going and unpacked free or charge taking rubbish with them.
16 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Susan,
Thank you for your wonderful review. We're delighted to hear that your order was delivered on time and that our delivery team were able to unpack it, and remove all of the packaging for you.
We always strive to provide the best possible service, so it's great to know the team made a positive impression. Thank you for choosing us, and we hope you enjoy your purchase for many years to come.
Kind regards,
Chimes
Very good quality furniture and…
Very good quality furniture and delivered exactly when we wanted it. Excellent people to deal with.
8 mai 2026
Réponse de Chimes Home & Garden Ltd
Dear Brian,
Thank you for your wonderful review. We're delighted to hear that you're pleased with the quality of your furniture and that delivery was completed exactly when you wanted it. It was a pleasure working with you, and we truly appreciate your kind words about our team. We hope you enjoy your furniture for many years to come and look forward to helping you again in the future.
Kind regards,
Chimes
I bought a pergola from here
I bought a pergola from here, and it was excellent quality. The delivery was quick, and the experience was flawless.
20 juin 2026
Avis spontané
Réponse de Chimes Home & Garden Ltd
Dear Sir/Madam,
Thank you for your wonderful review. We're delighted to hear that you're pleased with the quality of your pergola and that your delivery experience was quick and seamless.
Providing high-quality products and excellent service is what we strive for, so it's fantastic to know everything went smoothly. We hope you enjoy your pergola for many years to come.
Thank you for choosing us.
Kind regards
Chimes
Réponse de Chimes Home & Garden Ltd
Dear April,
Thank you for your wonderful review. We're delighted to hear that you were pleased with both our service and the quality of your product.
Your feedback is greatly appreciated, and we hope you enjoy your purchase for many years to come. Thank you for choosing us.
Kind regards,
Chimes
Réponse de Chimes Home & Garden Ltd
Dear Alberto,
Thank you for your review. We're delighted to hear that you found our service quick and efficient. We appreciate your feedback and hope to assist you again in the future.
Kind regards,
Chimes
Fab garden furniture
Fab garden furniture. Great quality.
Chimes held the furniture until my new patio was ready which was very helpful. Helpful Delivery drivers delivered to my back garden.
Would definitely recommend.
10 juin 2026
Réponse de Chimes Home & Garden Ltd
Dear Chris,
Thank you for your wonderful review. We're delighted to hear that you're pleased with the quality of your new garden furniture.
We're also glad we could help by holding your order until your patio was ready, and that our delivery team made the process as smooth as possible by delivering it directly to your back garden.
Thank you for your recommendation, it means a lot to us. We hope you enjoy your new outdoor space for many years to come.
Kind regards,
Chimes
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