What a great buy I have bought many in the past that don’t smell but this one is absolutely lovely would highly recommend
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Lisez les avis des autres
I have been trying to sort out a defective order since Nov 2025. I have had multiple emails and have sent multiple pictures of the defected dinnerware and no one has come back with a resolution. Thi... Voir plus
L'entreprise a répondu
Absolutely love my candle and diffuser. I came across the "sences neroli" diffuser whilst on holiday in Zimbabwe and vowed to buy it when I get back to the UK.It smells amazing and makes my hallway lo... Voir plus
I’m a regular customer now of Chloe Jade Home. Their candles, diffusers have delicious scents & high quality. Their home wear pieces are elegant & I have to say super value for money. Packaging comes... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We’re a lifestyle interiors destination for home fragrance, beautiful decor and more. We believe small changes take your home a long way.
Coordonnées de contact
Cheshire, Royaume-Uni
- hello@chloejadehome.com
- chloejadehome.com
4,8
Excellent
298 avis
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Good communication regarding the status…
Good communication regarding the status of my order.
Product was as I expected, so overall a good experience.
25 janvier 2024
Arrived on time and as ordered
25 janvier 2024
Onyx Reed diffuser
I have had products from Chloe Jade Home a couple of times (and will have more in the future). The fragrance I've had is Senses Onyx Reed Diffuser and refills, it is gorgeous. Visitors to my home always comment on how beautiful they look and smell. There is always prompt response when an order is placed. Keep up the good work
11 janvier 2024
Avis spontané
Excellent
Their customer support are extremely professional and genuinely pleasant. Their items are also excellent.
9 janvier 2024
Avis spontané
Ordered over Christmas but great service
Ordered Fig Diffuser over Christmas so expected delay but was still posted out quick enough.I contacted shop by email to check delivery and the reed diffuser was dispatched immediately the same day. Worth the wait it arrived packaged well and when I opened it, it was in a beautiful gift box, would make the perfect gift. It has only been set out an hour and my living room smells devine, it is a show stopper of a reed, greatly priced for 1200ml.. Will be ordering more in the coming weeks.. Thank you so much for your service ❤️
8 janvier 2024
Avis spontané
Réponse de Chloe Jade Home
Dear Nadine,
We’re delighted to hear your Fig Diffuser arrived promptly and is already making your living room smell divine! We pride ourselves on quality service and product satisfaction, so your appreciation is truly valued. Looking forward to your next order, and thank you for choosing us!
Best wishes,
Chloe
A flawless service and wonderful…
A flawless service and wonderful products. Bought the extra large defusers and some room sprays. Very happy with the purchase.
8 janvier 2024
Avis spontané
Amazing
What an amazing shop! Fast delivery and beautiful home decorations and out of this world diffusers!
20 décembre 2023
Avis spontané
Elegance and sensational diffusers 😍 I…
Elegant and sensational diffusers 😍 I ordered twice from Chloe Jade and I have to say I am obsessed with these products. Communication maybe a bit slow sometimes but it is worth the wait 🙌 So far the best diffusers on the market! Highly recommend
20 décembre 2023
Avis spontané
Absoloutley Stunning Reed Diffuser.
Absoloutley Stunning Reed Diffuser.
I bought 2 for Christmas and for a special occasion and now my house smells amazing!! Chloe is so helpful if you need to reach out to her! I will be buying more this year for the bathroom and bedrooms as we do our house up! Thanks Chloe and Merry Christmas to you and your family love Cathy 🎄🕯️🧑🏽🎄🎅🏼♥️
10 novembre 2023
Avis spontané
Great products and service
I ordered two of the large Alang Alang Reed Diffusers and a box of glasses. All the items were received in perfect condition. The items were well package to protect them during transit. The quality of the items received and the service provided was excellent. Definitely recommend and would not hesitate to order again from this business.
4 décembre 2023
Avis spontané
Great products and long lasting scents
25 octobre 2023
Réponse de Chloe Jade Home
Hey Sandra! Thank you for the positive review! We're thrilled to hear that you think our products are great and that the scents last a long time. We strive to provide high-quality products that leave a lasting impression. Your feedback is greatly appreciated. If you have any other comments or questions, please don't hesitate to reach out to us.
Beautiful tray and great service
Beautiful tray and great service! Highly recommend!
7 novembre 2023
Avis spontané
Réponse de Chloe Jade Home
Thanks so much for your kind review! We really appreciate it.
Kind regards,
Chloe
Fantastic service beautiful fragrance…
Fantastic service beautiful fragrance diffuser Alang Alang my 3rd purchase
25 octobre 2023
Réponse de Chloe Jade Home
We're thrilled to hear that you loved our service and the Alang Alang fragrance diffuser. We appreciate your continued support as a returning customer. If there's anything else we can assist you with, please don't hesitate to reach out.
Réponse de Chloe Jade Home
Hey Antony! Thank you so much for your glowing review! We are thrilled to hear that you are satisfied with our product and the promptness of our delivery service. Your feedback is truly valuable to us, as we constantly strive to provide the best possible experience to our customers. We appreciate your support and look forward to serving you again in the future!
Website easy to use
Website easy to use, kept up to date with order and the product is absolutely beautiful.
25 octobre 2023
Would recommend
Lovely, unique products. Delivered quickly and packed really well. Would recommend.
25 octobre 2023
Sporadic communication, then loads after i complained
I ordered 3 large diffusers last week
Had one email saying that as soon as they receive them they would dispatch
Site now saying that order is done and delivered but I’ve not received anything
£312 out of pocket, no number just an email and very slow webchat
Very very frustrating
Update - I’ve now heard from them and my package was damaged in transit and will resend !!
Worrying that I had to chase to find that out, instead of letting me know
Update 2 The company have contacted me and said that my delivery will be out tomorrow and they are very sorry for the inconvenience caused
i have had emails and web texts from Chloe Jade, so it seems that they are doing all they can to rectify their earlier issues and remedy the situation.
I will update as soon as I have the order
Update 3 - so the Order arrived on Saturday, so they did all they could to get it to me after the initial mess ups
pleased that i have them now
they mentioned a free gift as compensation but no sign of that !!
18 octobre 2023
Avis spontané
Réponse de Chloe Jade Home
Dear Richard,
Thank you for bringing your concerns to our attention through your recent Trustpilot review. We sincerely apologise for any inconvenience or frustration you have experienced with your order.
After closely reviewing your case, we are glad to hear that you have since been informed about the unfortunate damage your package incurred during transit. We have taken immediate action to rectify the situation, and a replacement order, along with a complimentary Citrus Verbena refill gift, has been prepared for you. We sent you this information during our live chat interaction earlier this morning.
Our team reacted swiftly upon learning about the damage, ensuring that your replacement order was promptly prepared for dispatch. We have opted for express delivery to expedite the process, so you can expect to receive your order tomorrow hopefully.
We regret any inconvenience caused by the lack of proactive communication on our part. While we recognise that you had to chase for this information, we sincerely apologise for any frustration it may have caused you. It was not our intention to leave you feeling let down in any way.
We have been attempting to reach out to you in order to address your concerns and ensure a satisfactory resolution, but unfortunately, we have been unable to receive a response. We kindly request that you get in touch with us at your earliest convenience so that we can assist you further.
We genuinely apologise for any inconvenience caused and appreciate your patience and understanding. We value you as a customer and are committed to resolving this matter to your satisfaction.
Best regards,
Chloe
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