Chocolate Trading Company Avis 18 997

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a lovely superior milk chocolate egg, lovely flavour. I liked that the egg was partitioned off in two halves, so nice and equal when shared. packaging was good and my partner is recycling i... Voir plus

Noté 4 sur 5 étoiles

It was easy to find what I was looking for. I loved the idea of personalising the gift and the birthday girl was delighted. She is throughly enjoying the delicious chocolates. Delivery was fast and th... Voir plus

Noté 5 sur 5 étoiles

Hello, I placed an order with the chocolate company for Easter, there was a slight hick up with the delivery company (NOT the companies fault), I dealt with Jonathan who was a gentleman to deal w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Repeat of last year's order for mini chocolate eggs for Easter egg hunt in the churchyard. Price increase reasonable given rise in raw material prices. Easy website to find product and order. promp... Voir plus

À propos de l'entreprise

  1. Magasin de bonbons
  2. Boutique de cadeaux

Informations provenant de diverses sources externes

Chocolate Trading Company have the widest range of premium chocolates available online in the UK. From superior quality chocolate gift boxes through to economically priced chocolate ingredients and decorations.

Free Gift Message

Include a Free Chocolate Gift Message with Every Order

Include a free gift message with your chocolate gift order, or choose from a range of exclusive greeting card designs.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

19 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We had a lovely superior milk chocolate…

We had a lovely superior milk chocolate egg, lovely flavour. I liked that the egg was partitioned off in two halves, so nice and equal when shared. packaging was good and my partner is recycling it on his compost heap on his allotment. Delivery very good too.

8 avril 2026
Noté 4 sur 5 étoiles

Delicious!

It was easy to find what I was looking for. I loved the idea of personalising the gift and the birthday girl was delighted. She is throughly enjoying the delicious chocolates. Delivery was fast and the notification was great. Unfortunately the gift was put in the outside cupboard but no card was left. She didn't know about it until I told her. I'd recommend to friends.

7 avril 2026
Noté 1 sur 5 étoiles

The chocolates didn't look anything…

The chocolates didn't look anything like I expected

7 avril 2026
Logo de  Chocolate Trading Company

Réponse : Chocolate Trading Company

Dear Sarah,

Thank you for your valued feedback.

We were very sorry to read that the Cluizel Selection box you ordered, was not what you expected.

Our Customer Services team would be pleased to discuss any concerns you might have. Please contact them directly.

Kind regards
Customer Services
Chocolate Trading Co.

Noté 5 sur 5 étoiles

Good experience

Hello,

I placed an order with the chocolate company for Easter, there was a slight hick up with the delivery company (NOT the companies fault), I dealt with Jonathan who was a gentleman to deal with from start to finish.

He resolved my issue properly and efficiently, and I thoroughly recommend dealing with Chocolate Trading Company on any purchase.

1 avril 2026
Logo de  Chocolate Trading Company

Réponse : Chocolate Trading Company

Thank you for your valued feedback.

We're very sorry that despite our prompt and correctly labelled dispatch of your order, DPD couriers failed to deliver to the correct address / apartment number.

Note: Our Customer Services team have already spoken to this customer and DPD in an effort to get the parcel recovered and delivered to the correct address as quickly as possible.

Please accept our sincere apologies on behalf of DPD for any inconvenience caused on this occasion.

Customer Services
Chocolate Trading Co.

Noté 1 sur 5 étoiles

Delivery problems…

No idea if the chocolates are any good as not yet delivered. Was sending as a gift. Sent a delivery email, passed on to recipient but then date/ time changed with no notice and they were not in. Hope they get the chocolates sometime soon

3 avril 2026
Logo de  Chocolate Trading Company

Réponse : Chocolate Trading Company

Thank you for your valued feedback.

We can confirm your order was promptly dispatched on the Standard Delivery selected, via Royal Mail. This is a tracked only service and does not guarantee a particular delivery date.

We're very sorry to learn that the intended recipients were not able to be in for the delivery.

Customer Services
Chocolate Trading Co.

Noté 5 sur 5 étoiles

These chocolates are the finest in the world

These chocolates are the finest in the world. The flavour, texture, smoothness are all superior to any chocolate you can buy in this country. People love receiving them from me and always remark on how different they are. I’ll treat myself soon!

1 avril 2026

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus