Chongz Ltd. Avis 

312
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I had the nasty triple perc bong supposedly made of 5mm borosilicate glass, well it fell 3 ft yesterday and I got a look at what it's really made of and it's not 5mm borosilicate glass that's for su... Voir plus

Noté 5 sur 5 étoiles

Arrived so fast, I actually forgot what I had ordered. I was gonna hide it away until my boyfriends birthday but it said Chongz on the box so he'd 100% know what I got him but the internal box had no... Voir plus

Noté 5 sur 5 étoiles

Felt the need to repost an updated review as Richard had resolved my complaint in a timely manner and gave me a coupon for the dab rig that had broken. I will use less heat this time as Richard sugg... Voir plus

Noté 5 sur 5 étoiles

Bought a fantastic gas mask bong from Chongz but it was leaking when I filled it with water. Immediately replaced by these guys. I have also bought an acrylic percolator bong. Looking forward to tryin... Voir plus

À propos de l'entreprise

  1. Boutique de cadeaux
  2. Magasin d'articles en acrylique
  3. Magasin de verre

Écrit par l'entreprise

chongz.co.uk is the official home of CHONGZ products in the UK. We are the official online UK seller of Dr Death by Chongz, Dead Head by Chongz, RAD Scales and Half Baked products. Our waterpipes are probably the No1 brand on sale in the UK at this time and we have a team of innovative test pilots who are constantly delivering you new and exciting product. Why would you go out to buy elsewhere when you can have it delivered direct to your doorstep! Quick and discreet shipments along with first class customer service. Whatever you need…….we have it covered.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

312 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(312)

8 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

My bong was broken be great if I could…

My bong was broken be great if I could get a new one or refund

28 avril 2025
Logo de Chongz Ltd.

Réponse de Chongz Ltd.

UPDATE 06/05/25

I just passed this through to admin who have noticed that the picture of the broken bong does not match the bong that you ordered on 25/04, further to that the picture does match the bong that you ordered on 15/12/24, we therefore believe that this is the wrong item and that it is a much older purchase that has been broken sometime in the last 5 months. On this basis I am not going to be able to refund or replace your order.

Hi Tom,

I'm sorry to read that your bong is damaged. Wherever there is a problem with our stock we ask that you first contact us by email, so that we can deal with it as quickly as possible. As this is the first we've heard of this problem, please send a picture of the damage and a picture of the whole bong to info@chongz.co.uk and we will act on it asap.

Many thanks
Rich
Chongz

Noté 5 sur 5 étoiles

Quality

Quality products, reasonable price, good customer service. Happy days.

28 avril 2025
Noté 4 sur 5 étoiles

Product is good

Product is good, it does what it needs to do. However the massive box and packing peanuts seems unnecessary and inconvenient to dispose of, other than that can’t complain

28 avril 2025
Logo de Chongz Ltd.

Réponse de Chongz Ltd.

Hi Mike, thanks very much for the positive review, I'm sorry about the packing, unfortunately we've found that we need to overpack our glass and acrylic products simply to avoid too many breakages, but please be assured that the packing chip is biodegradable and the boxes are made from recycled material.
Rich
Chongz

Noté 5 sur 5 étoiles

Cant recommend anywhere better

Bought so much stuff off these guys, postage in uk is literally always 1-2 working days its great! Customer service is also super fast and they resolve any issues really quickly, can't recommend anywhere better really; I've been told they're having a website redesign soon too which will be better than the current one.

29 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Sub par machining/ Design

Although the service and speed of delivery was fine. The product also looking amazing. But that is were the good stopped.

After a week the product has broken, the middle section has a catch, to prevent it rotating loose. The catch had a slight wobble when it arrived and was difficult to use but assumed my mistake of use. Said catch has now licked the middle section and will not release. It retracts and springs back into place but does not remove the pin.

Grind quality is hit and miss and after each grind the grinding section needs picking clean, to remove most of the grind.

Leeks grounds through gaps in sections, clogging aligning guides and groves.

Top section after close inspection is wonky and not even in thickness.

Can't speak for all products but I would avoid "Denzil"

4 mars 2025
Logo de Chongz Ltd.

Réponse de Chongz Ltd.

UPDATE 17/03 - Hi Kent, we'd really appreciate it if you would contact us by email, to include some pics of the problem, then I'm sure we can get the issue fixed for you.
Rich
Chongz

Hi Kent, i'm sorry to read that you've had a bad experience with our product, please send an email including some pics of the problem to info@chongz.co.uk and we will try to get this resolved asap.
Rich
Chongz

Noté 5 sur 5 étoiles

I had a good experience

I have now received my order and I have realised that they do not respond on weekends due to Working hours

30 janvier 2025
Logo de Chongz Ltd.

Réponse de Chongz Ltd.

UPDATE: Thanks very much for updating your review Kristian, we do appreciate it, and hopefully, as our website gets bigger we will be able to respond to queries quicker than at present.

Hi Kristian,

Thank you for your order made last Wednesday evening. We despatched it on Thursday, deliveries to Northern Ireland typically take 3-4 working days, but DPD has sent you a tracking email for accurate updates.

You made an enquiry on Saturday, unfortunately we aren't open on the weekend, but you will have received an automated email reminding you of that.

I've checked tracking this morning, and your parcel is due today. I'm sorry that you're unsatisfied with the service, but this is the quickest delivery service available.

Many thanks
Rich
Chongz

Noté 5 sur 5 étoiles

Bought a fantastic gas mask bong from…

Bought a fantastic gas mask bong from Chongz but it was leaking when I filled it with water. Immediately replaced by these guys. I have also bought an acrylic percolator bong. Looking forward to trying it. Thanks guys. Will definitely order again.

23 janvier 2025
Avis spontané

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