The driver (Barry?) came early in the delivery window which was very convenient for me. The fence panels in my delivery were left outside my front door as requested in perfect condition. The driver wa... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1C West Craig's Industrial Estate, Turnhouse Road, EH12 0BD Edinburgh, Edinburgh, GB
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Lisez les avis des autres
I get regular deliveries from Wickes via City Sprint. The deliveries are good and the tracking is really helpful. But the best experience is when the van pulls up and I get one of the regular drivers... Voir plus
L'entreprise a répondu
I ordered 23 bags of compost from Wickes as I am unable to lift them due to disability. Communications from CitySprint were great, I was given a time frame the day before and kept updated on the... Voir plus
L'entreprise a répondu
Communication is always clear and concise and response to requests are relatively swift. Any issues are usually dealt with across the phone with the outcome in the main positive and resolved. Never ha... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Coordonnées de contact
Unit 1C West Craig's Industrial Estate, Turnhouse Road, EH12 0BD, Edinburgh, Edinburgh, Royaume-Uni
- 0131 4531800
4,6
Excellent
155 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Wait and Return
Danyal and the team arranged for a courier to deliver to a remote address in Perthshire. Wait and return the items the same day. They kept us up to date by email and provided an excellent service.
3 juin 2025
Avis spontané
Réponse de CitySprint - Edinburgh
We're happy to hear that we provided an excellent service by arranging a same-day, round-trip courier to a remote address and keeping you informed. Thank you for your positive feedback.
An ideal courier experience
Barry (ED11) was polite, extremely helpful and really went the extra mile to deliver awkward building materials in poor weather. It was very much appreciated.
29 mai 2025
Avis spontané
Réponse de CitySprint - Edinburgh
Thank you for your review. We are delighted to hear that our service was helpful and efficient, especially given the challenging conditions. We appreciate your feedback and look forward to assisting you again.
Polite gentleman delivered just now
Polite gentleman delivered just now, bang on time. 5 Star
31 mai 2025
Avis spontané
Réponse de CitySprint - Edinburgh
We are happy to hear that our delivery was on time and the service was satisfactory. Thank you for your positive feedback and kind words!
Courier Barry (ED11)
Barry (ED11) was really friendly, respectful and efficient with our delivery.
He arrived in the a lotted time.
30 mai 2025
Avis spontané
Réponse de CitySprint - Edinburgh
We appreciate you taking the time to share your positive experience. We're happy to hear that our delivery service was friendly and efficient for you.
Barry (ED 11) delivers
Barry (ED 11) delivered to my doorstep within 30 minutes of picking up from Wickes. Friendly guy who was careful with the packages he was delivering. Couldn't ask for more.
16 mai 2025
Avis spontané
Réponse de CitySprint - Edinburgh
We're happy to hear that your delivery arrived quickly and safely. We appreciate your positive feedback!
Friendly efficient service from my…
Friendly efficient service from my usual delivery driver
21 mai 2025
Avis spontané
Réponse de CitySprint - Edinburgh
We appreciate your kind words! We're so glad to hear you had a positive experience. We appreciate you taking the time to share your feedback.
Excellent.
Delivery was fast and professional and delivery guy was friendly and polite.
21 mai 2025
Avis spontané
Réponse de CitySprint - Edinburgh
Thank you for your review. We're happy to hear that your delivery was fast and professional and that our delivery person was friendly and polite.
First Class Delivery Service
Barry from CitySprint Edinburgh arrived on time and was polite and helpful putting the delivery in the garage.
20 mai 2025
Avis spontané
Réponse de CitySprint - Edinburgh
Thank you for your review. We're happy to hear that our delivery person was helpful and on time. We appreciate your feedback and look forward to assisting you in the future.
Great job Barry 👍🏼 EH11 💯
Barry from CitySprint Edinburgh EH11 is an absolute legend of a delivery driver! Delivers my Wicks order gets the job done 👍🏼 polite and friendly and always with a smile. Best delivery service. Thank you Barry 👌🏼💯
20 mai 2025
Avis spontané
Réponse de CitySprint - Edinburgh
We appreciate you taking the time to leave us a review. We're so happy to hear that you had a positive experience with our delivery service. We appreciate you recognising the courier's professionalism and friendliness. We look forward to serving you again.
Friendly and polite
Arrived on time
Asked me where to put the items
Friendly and polite
Will use and recommend this service again
5 stars to Mr E Barry
16 mai 2025
Avis spontané
Réponse de CitySprint - Edinburgh
Thank you for your kind words and 5-star rating! We're thrilled to hear that you had a positive experience with our service. We appreciate your feedback and are glad you found our team friendly and helpful. We look forward to serving you again in the future.
Great Edinburgh Service
The courier was very helpful - He carried the 6 bags of compost to the back garden. He was very professional and efficient. This was an 8 AM delivery - I was impressed with his manner and cheerfulness as he kindly carried the compost bags to the back garden.
16 mai 2025
Avis spontané
Réponse de CitySprint - Edinburgh
We're delighted to hear about your positive experience with our courier. It's wonderful to know that he went above and beyond to ensure a smooth delivery, even carrying the compost bags to your back garden. We appreciate your kind words about his professionalism and cheerfulness, especially so early in the morning. We're proud to have such dedicated couriers on our team.
Réponse de CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We're happy to hear you had a positive experience with our delivery service. We strive to provide excellent service and appreciate your kind words about our driver.
Very good service overall
Well informed when the delivery would take place, clear visible tracking of the order, arrived as announced and then the driver delivered it to a convenient place with a smile.
13 mai 2025
Avis spontané
Réponse de CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We are thrilled to hear that you were happy with your delivery experience. We strive to provide our customers with a smooth and enjoyable delivery experience, and we are glad that you were satisfied.
Barry was very polite and helped with…
Barry was very polite and helped with dropping the delivery where it was easy for me to access. Very pleasant fellow!!!!
13 mai 2025
Avis spontané
Réponse de CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with our service. We appreciate your kind words about our driver. We look forward to delivering for you again in the future.
First home delivery order from Wickes
First home delivery order from Wickes. Updates on my delivery by Citysprint were frequent and accurate.
Barry who delivered the order was lovely and a real credit to City Sprint.
13 mai 2025
Avis spontané
Réponse de CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with your first home delivery order.
We appreciate your kind words about Barry and are glad that you found the delivery updates to be helpful. We strive to provide our customers with a seamless and enjoyable delivery experience.
Superb delivery driver
Superb delivery driver, beyond helpful!
Was on time but was the driver remembering where materials get delivered and polite and helpful, they are a standout driver (ED11)
It’s this service that makes me keep using the same supplier for materials it’s that simple…
7 mai 2025
Avis spontané
Réponse de CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We are thrilled to hear about your positive experience and appreciate you highlighting the exceptional service provided by our delivery driver.
We strive to provide our customers with the best possible service and it is wonderful to know that our drivers are making a positive impact. We will certainly pass your feedback on to the team.
The communication was good and delivery…
The communication was good and delivery was on time. The driver, Barry, was cheery and helpful. Can't fault the service.
10 mai 2025
Avis spontané
Réponse de CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our service. We appreciate your kind words about our driver. We look forward to delivering for you again in the future.
Barry the driver was excellent
9 mai 2025
Avis spontané
Réponse de CitySprint - Edinburgh
We're delighted to hear that you had a positive experience with Barry. We appreciate your kind words and will share your feedback with him.
Delivery driver was great and within timescales.
The package was delivered early on in the time slot which was great. Barry was very helpful and friendly. He took the package to the rear of my daughter's property without any issue at all. Great service.
9 mai 2025
Avis spontané
Réponse de CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We are delighted to hear that your package was delivered early and that you found the delivery driver to be helpful and friendly. We appreciate your kind words and are glad to hear that you were happy with the service provided.
I get regular deliveries from Wickes…
I get regular deliveries from Wickes via City Sprint. The deliveries are good and the tracking is really helpful. But the best experience is when the van pulls up and I get one of the regular drivers for Edinburgh. Barry is always helpful and polite. Service with a smile. He’s a great ambassador for City Sprint ands ensures my deliveries are a pleasant experience. Especially as it’s usually heavy gravel bags as I buy some every few weeks as I can’t afford to do it all in one go to make my garden low maintenance. Well done Barry. Well done City Sprint.
9 mai 2025
Avis spontané
Réponse de CitySprint - Edinburgh
We are so pleased to hear about your positive experience with our delivery service. It's wonderful to know that you find our tracking system helpful and that you appreciate the quality of our deliveries.
We are particularly delighted to hear about your interactions with Barry. It's clear that he goes above and beyond to provide excellent customer service, and we are proud to have him as part of our team. We will be sure to pass on your kind words to him.
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