The driver (Barry?) came early in the delivery window which was very convenient for me. The fence panels in my delivery were left outside my front door as requested in perfect condition. The driver wa... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1C West Craig's Industrial Estate, Turnhouse Road, EH12 0BD Edinburgh, Edinburgh, GB
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Lisez les avis des autres
I get regular deliveries from Wickes via City Sprint. The deliveries are good and the tracking is really helpful. But the best experience is when the van pulls up and I get one of the regular drivers... Voir plus
L'entreprise a répondu
I ordered 23 bags of compost from Wickes as I am unable to lift them due to disability. Communications from CitySprint were great, I was given a time frame the day before and kept updated on the... Voir plus
L'entreprise a répondu
Communication is always clear and concise and response to requests are relatively swift. Any issues are usually dealt with across the phone with the outcome in the main positive and resolved. Never ha... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Coordonnées de contact
Unit 1C West Craig's Industrial Estate, Turnhouse Road, EH12 0BD, Edinburgh, Edinburgh, Royaume-Uni
- 0131 4531800
4,6
Excellent
155 avis
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Excellent delivery service
The driver (Barry?) came early in the delivery window which was very convenient for me. The fence panels in my delivery were left outside my front door as requested in perfect condition. The driver was courteous and polite. Parking in my street is limited but the driver stopped outside my house just like all the other delivery vans which is great, and means a quicker delivery.
12 février 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon Eric,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
I use CitySprint to transport on a daily basis
I use CitySprint to transport instruments between Edinburgh and Glasgow on a daily basis. The communication with the teams is excellent, especially Keith, the Service Centre Manager in Edinburgh. He always informs me of any issues in advance and helps me reschedule if needed. I can track the driver and prepare for the pick up (very useful) and I get notified when my parcel is delivered to the destination. It's very easy to book the pick up and drop off in advance or on short notice.
I am very grateful for their service and I highly recommend the company.
11 février 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good Morning Lucyna,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Lewis
Fantastic Service
Always can be depended on City Sprint to get the job done, the staff are friendly and helpful. Working with them is always so easy and straightforward.
8 février 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Edinburgh depot
Staff at the Edinburgh depot are always really friendly and helpful, and will regularly go out of their way to assist with any queries, amendments or issues related to our consignments. It's a great team there and always a pleasure to work with them.
8 février 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon Jason,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Considerate and delivered with care.
8 février 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon Robert,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Very quick delivery
Very quick delivery
Driver was very helpful and put it to where I asked
8 février 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good morning Anthony,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Super efficient and trustworthy!
The CitySprint team are super efficient at getting our parcels collected and in the hands of the recipient safely! We know we can always trust them, and they're always happy to help.
6 février 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon Louise,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Good team and always try to support…
Good team and always try to support where they can.
6 février 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon Robert,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
very helpful team and good service any…
very helpful team and good service any issues that i have Keith deals with very quickly.
6 février 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon Kevin,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Lewis.
Communication is Key
Communication is always clear and concise and response to requests are relatively swift. Any issues are usually dealt with across the phone with the outcome in the main positive and resolved. Never had any issue with any individuals at the company and always spoken to in a polite and respectful manner. Any requests that cant be met (which is not often) are fed back promptly which allows us to pivot to a new plan which is very helpful also.
6 février 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon Roddy,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Excellent Service
Excellent Service from start to finish. The CitySprint team in Edinburgh fully understood our requirements and carried out the job to absolute perfection, exceeding our expectations on the delivery. Well Done and I'd fully recommend CitySprint.
31 janvier 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon Alan,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we do hope to work with you again in the near future.
Many thanks,
Ben
Very helpful
Very helpful & provided advice on storage of our delivery. Thanks for your help.
29 janvier 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good morning David,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Ali Michie was great
Ali Michie was great! He was very friendly and brought everything inside the house in no time! Thank you!
24 janvier 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future,
Many thanks,
Lucie
Arrived on time...great service from Ewan
Arrived on time...great service (Ewan)
19 mai 2023
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and hope to work with you again in the near future.
Kind regards,
Lucie
Ewan was very helpful
Ewan was very helpful, especially as I was just returning home as he arrived. Polite, on time and cheerful.
12 mai 2023
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Lucie
Excellent service
Excellent service.
Ewan was punctual, pleasant, obliging and kind. Carried them to where I wanted them.
Thankyou
10 mai 2023
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon Joy,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Great service
Ewan brought all 10 bags to my door then called to say where they were!
18 avril 2023
Avis spontané
Réponse de CitySprint - Edinburgh
Good morning Gavin,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Réponse de CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Polite friendly delivery driver.
14 mars 2023
Avis spontané
Réponse de CitySprint - Edinburgh
Good morning,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Delivered on schedule
Delivered on schedule. Location is very remote and the driver found us OK - not the usual occurrence.
8 mars 2023
Avis spontané
Réponse de CitySprint - Edinburgh
Good morning,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
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