Ordered a slide and it arrived within a week. Happy with purchase. Ningun problema. Gracias.
L'entreprise a répondu
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Lisez les avis des autres
Never used Ciywideshop before but was led there by a Google search for the product I was looking for. Was a little skeptical when I saw their price but took a chance anyway. Boy was I PLEASANTLY SURPR... Voir plus
I want to give Citywideshop an excellent rating. Although delivery for Christmas was complicated by USPS, my customer service person, Lizzy, was excellent in her help to get me my product on time. Sh... Voir plus
Terrible communication. Have been trying for a week to get a response about an exchange. Ended up purchasing replacement for faulty item elsewhere and still waiting for response on how to claim my ret... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Citywide Shop offers deals and saving on popular and generic household brands.
Coordonnées de contact
Etats-Unis
- support@citywideshop.com
- citywideshop.com
3,6
Moyen
333 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Samsung 43in TV
I ordered online a Samsung 43in TV e everything went very nicely. Ordering online was easy and delivery was also fast and efficient. Thumbs up for Citywideshop!
31 mai 2023
Expected to receive my patio set by…
Expected to receive my patio set by now; takes too long to get my order
18 mai 2023
Réponse de Citywideshop
I appreciate you taking the time to share your feedback on Trustpilot. I'm sorry to hear that the delivery of your patio set has taken longer than you expected.
At CitywideShop.com, we strive to provide the best service possible, and your feedback is invaluable in helping us improve. I'd like to clarify that due to the size and nature of patio set orders, these are shipped using a freight carrier, as they offer a threshold delivery service for such large items.
Depending on the location and local delivery hub, this process may take between 3-4 weeks. We understand how this can be inconvenient, and we continually work with our supplier and freight partners to reduce delivery times.
Please rest assured that we are doing our best to get your patio set to you as soon as possible. If you have any other concerns or need further assistance, please don't hesitate to reach out to our customer support team.
Thank you for your understanding and patience.
I received my purchase very fast and the processing was easy and everything went well
The process was very easy and the waiting pill was very short We'll order from them again
24 mai 2023
All around great
Best price...fast order processing...beat delivery expectation...all good
14 mai 2023
Process was simple from ordering to…
Process was simple from ordering to delivery. Delivery guys went above and beyond to put where I needed. Furniture is beautiful.
1 mai 2023
I would give this a 5 star if the round…
I would give this a 5 star if the round table was delivered and not a rectangle table. Waiting on resolution, will update rating when correct item is received.
Edit: giving them a 5 star only because they were willing to resolve the issue. Had to keep the table because father took it out the box and got rid of the box- not the fault of the seller. Had to settle for the rectangle table. Lesson learned. Mistakes will always happen in any industry. Good luck to all.
1 mai 2023
Réponse de Citywideshop
We appreciate your patience in this matter and sincerely apologize for the mix-up with your table as the wrong set was delivered. We're glad to hear that the situation with your table order has been resolved to your satisfaction.
Your feedback is invaluable to us and we appreciate your patience and understanding throughout this process.
Should you need any further assistance, please do not hesitate to reach out.
Fast service and good product
2 avril 2023
Fast delivery, great service
Item arrived quickly and was new, perfect. Wasn’t sure what to expect since I hadn’t heard of Citywideshop before but great experience, would buy again.
14 mars 2023
Awesome company and product.
It was easy to order online and the shipping being free on a large item was awesome. The package arrived in 4 days from the purchase date. Thank you Citywide Shop.
2 mars 2023
IDisrespected and ignored customer
I sent you multiple messages through your contact page, including attempting to cancel the order some hours before you notified me that it was in the fulfillment phase (so you just sent it anyway - so I have to pay to return it if I don't want to keep it). And there were other relevant questions I asked but never got a reply - not even one - never - that's really bad folks. I am considering returning the $140 item now just because of the way I was disrespected - my time and effort were not recognized or responded to - arrogant and unconcerned with your customers needs it seems. What say you - I am so totally not expecting to get a reply from you!!! PS - when I got to CitiWide I was really impressed with your product offerings, and said so in my first contact, and planned to shop with you again, but not now, it seems!!!
21 février 2023
Excellent customer service
5 janvier 2023
Item was broken
Item was broken. I have called and have sent emails and nobody has gotten back to me.
6 janvier 2023
The oven I received was dented and…
The oven I received was dented and broken. I sent an email with pictures asking about getting an exchange/return and never heard back.
1 janvier 2023
Good Price, great product, fast shipping
I was looking for an alternative to the Phillips Hue bulbs at a decent price and CityWide Shop had it with the LIFX bulbs. I bought four BR30's. they came in three boxes and all work great. Great price too. Fast shipping, best price, great product, what else can you ask for?
8 décembre 2022
Citiwideshop had the gift I wanted
Citiwideshop had the gift I wanted, and at a fair price. I am quite pleased.
12 juillet 2022
They provided the best product at the…
They provided the best product at the best price! They also shipped it very quickly.
17 novembre 2022
I give you 2 stars because you…
I give you 2 stars because you overcharged me for the 2 heaters. You didn’t give me the BJs Club price which was cheaper, but you sent me the heaters that came from BJs. I should have been allowed to pay the $39.99 per heater price. You tricked me—I’m not happy about that!
6 octobre 2022
Have not been cold enough to use it but…
Have not been cold enough to use it but I turned it on and it’s seems like it’s going to be what I was looking for
14 octobre 2022
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