She immediately attended my concerns on why i wasnt able to pay my dues. She knows exactly how to help me as a client and meet my needs and expectations. Thank you!
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Lisez les avis des autres
Hi JM was a such a wonderful individual that assisted me with updating my account .He was very kind and helpful and got everything I needed taken care of very quickly. I appreciate him and for taking... Voir plus
today i called to resolve an issue i’ve been having for a few weeks now and i was able to talk to Suzain and she solved my issue and helped so much so did her supervisor Ashley too.
Hello, I had a really positive experience with your customer service team. They were kind, understanding, and resolved my issue quickly. It made everything much easier for me thank you so much! Bryan... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Flexible payment plans for the moments that matter. Pay over time with clear terms and excellent service — making important purchases possible with peace of mind. From upfront clarity to better rates, flexible scheduling, and live support, ClarityPay makes managing big purchases simple.
Coordonnées de contact
4,8
Excellent
102 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
JM was super friendly and helping…
JM was super friendly and helping answering all my questions! Thank you so much JM!
9 avril 2026
Avis spontané
Elle was so sweet
Elle was so sweet, was very kind and helped me changed my phone number and explained things to me very clearly! Even asked me about my day!! So sweet
9 avril 2026
Avis spontané
Stellar experience ,
Very clear communication from Jan! Efficient delivery of information made for a speedy welcome call following the receipt of my first loan from ClarityPay!
9 avril 2026
Avis spontané
It was fast and easy
It was fast and easy. Simple as that. I appreciate the loan so much. I can smile again with my new dentures. Thank you! 😊
6 avril 2026
Avis spontané
Great help thing I needed done
8 avril 2026
Avis spontané
I had an issue with the card on file…
I had an issue with the card on file and getting charged a fee. I explained to her what happened and wasn't sure why it did what it did. She looked at everything and explained and it wasnt supposed to come off of my other card but it did and she gave me back the insufficient fund fee which I greatly appreciated. I was frustrated when I first called but she listened and fixed it so I am very thankful. Usually you get the run around and they dont actually help. Also the fact that I got to talk to a real person is the best customer service. I have spoken with yall twice now and both times I have been pleased with the customer service. Thank you. Kindness and listening go a long way.
7 avril 2026
Avis spontané
Excellent Customer Service Experience
Hello, I had a really positive experience with your customer service team. They were kind, understanding, and resolved my issue quickly. It made everything much easier for me thank you so much! Bryan was so nice!
23 mars 2026
Avis spontané
Cristal was very nice and helpful…
Cristal was very nice and helpful solved my issue within 5 minutes ! Thank you!
23 mars 2026
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Brian was very helpful knowledgeable… he was very helpful. He has excellent customer service. I really think he went beyond his job duty because I’ve had an emergency and he still gave his condolences
Brian was very helpful knowledgeable and excellent customer service. And thank you so very much for working with me and my hard time..
9 mars 2026
Avis spontané
Very nice and helpful.
6 mars 2026
Avis spontané
The whole team was totally amazing at…
The whole team was totally amazing at every turn, that patients they were kind and thorough and quick to respond very pleased and Karl did a great job as well
3 mars 2026
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Crystal Was Very Helpful And…
Crystal Was Very Helpful And Understanding ❤️ Best Experience
26 février 2026
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She was very courteous and explained…
She was very courteous and explained everything very detail that it was easy for me to understand. She answered my question and everything was done in a timely manner.
18 février 2026
Avis spontané
Excellent customer service
Excellent customer service. I was helped with my date change with no problem.
13 février 2026
Avis spontané
Bryan was AMAZING help
Bryan was AMAZING help. He resolved all the issues I had in a timely and respectful manner.
10 février 2026
Avis spontané
If I could give them a 0 I would
If I could give them a 0 I would, they took 2 payments out by mistake but for some reason they can't just give you your money back that they took unauthorized. This has a been a nightmare and please don't use these ppl unless you like money taken from you don't do auto pay with them
21 janvier 2026
Avis spontané
Réponse de ClarityPay
Raine, we’re sorry for the frustration and understand how upsetting unexpected payments can be.
In this case, a recurring AutoPay withdrawal was already scheduled when a separate payment was authorized, resulting in two payments processing around the same time. Once you reached out, our team took immediate steps to refund the duplicate payment.
Thank you for bringing this to our attention. If you need any additional assistance, we’re happy to help at (800) 272-6100.
- ClarityPay Support Team
Bryan was very helpful and…
Bryan was very helpful and understanding of my situation!
23 janvier 2026
Avis spontané
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