The staff in the Cambridge Store were brilliant and in particular, Ronia, who we believe is their youngest member of staff. She was so professional, polite and helpful when measuring and finding shoes... Voir plus
Établissement
Changer d'établissement13 Petty Cury, CB2 3NE Cambridge, Cambridgeshire, GB
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Lisez les avis des autres
We were served by Becca at the Cambridge store on a very busy Tuesday afternoon in the summer hols full of frantic parents buying school shoes. Becca was efficient and helpful and thanks to her and t... Voir plus
Attended Clark's Cambridge store at the end of August to buy new school shoes for my daughter. We were quickly helped by Rose who was very professional and took time to ask my daughter about here pref... Voir plus
Went to the Cambridge store today to buy my children’s school shoes. It was extremely busy but very well managed. We were issued a ticket as soon as we arrived and served by Sophie within minutes. So... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Coordonnées de contact
13 Petty Cury, CB2 3NE, Cambridge, Cambridgeshire, Royaume-Uni
- 01223368486
4,6
Excellent
129 avis
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Les gens ont aussi consulté
Excellent service from both Caitlin and…
Excellent service from both Caitlin and Emma from the Cambridge store.
They were efficient, professional and had great customer service.
17 juin 2024
Avis spontané
Excellent customer service from Poorya
Excellent customer service from Poorya, at the Cambridge shop. Attentive, pleasant, helpful and pitched his manner perfectly.
13 juin 2024
Avis spontané
Patience, kindness and a smile
What made our experience great was the patience and kindness that Poorya showed when helping us. We went as a family to get shoes and he was as extra helpful with my 6 year old who had complaints for almost any shoe. Poorya handled it with a a smile and gave simple and honest explanations to my 6 year old.
He also helped my husband, my 10 year old and me find suitable shoes. And really went the extra mile trying to find what we were looking for. Thank you!!
3 juin 2024
Avis spontané
Hello !🇬🇧🇺🇦
Hello ! Today I bought in Cambridge Store "Ckarks" some sneakers for my daughter . A store employee helped us choose them. His name Poorya !!! Very pleased with the service ! The staff is welcoming and friendly. Prosperity and success to your store! Best regards, Tatiana and Maria ! 🇺🇦🇬🇧
5 juin 2024
Avis spontané
Great customer service
Great customer service, Poorya who was my customer service representative was so helpful. They had all the sizes and really quick service. Really comfy shoes too which is also a winner. Will come back here when I need new shoes. Breath of fresh air compared to other shoe shops (I’ve literally done a tour round them all trying to find wedding shoes). Nice one Clarks
4 juin 2024
Avis spontané
Great customer service
Great customer service from Sue. Very quick and helpful. They got me a multiple sizes as I wasn't sure which would be more comfortable
29 avril 2024
Avis spontané
Ben W at the Cambridge store saved the day!
Terrible experience with an online order sent via FedEx but Ben W saved the day!
FedEx failed to deliver my Clarks order on a Sunday even though I paid for next day delivery and I received notifications from that morning promising that they would deliver that day. I arrived to the shop a little stressed as I had ordered the shoes for an important work event on the Monday. Ben W came the rescue! Even though they didn't have the shoes in the style and size that I'd ordered, he found as many similar styles as he possibly could. He couldn't have been more helpful. Thanks so much Ben! Bosses please give him a raise!
14 avril 2024
Avis spontané
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