Amazing customer service - I lost a thread through earring on the first wear and I didn’t even expect a response but Claro kindly replaced them! I thoroughly recommend them.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I ordered a ring i had my eye on for a while & was probably going to send it back as most jewellery doesn't look the same as the pictures. Well it came & omg its huge, its stunning & extremely good qu... Voir plus
Ordered ring from Claro Jewels. Arrived in good time but too small. Returned ring with instructions for next size up. Had opportunity to get finger properly measured and e-mailed Claro Jewels to up si... Voir plus
I have had nothing but a great experience with this company. I have ordered two rings and they are beautiful. The second ring I ordered was a size too big so I returned and it is so easy as the return... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
High quality fine jewellery. Timeless pieces to last a lifetime. Same day dispatch and next day delivery.
Coordonnées de contact
4,8
Excellent
136 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I ordered a set a rings in the wrong…
I ordered a set a rings in the wrong size, sent them back for a bigger size, they were very helpful and patient with me over the whole process, I am now looking forward to receiving my new size. The rings are beautiful and I already have a second set.
2 février 2023
Avis spontané
This jewellers is spot on
This jewellers is spot on. I’ve recently bought two rings & im now looking to buy more. So shiny and look far more expensive than they are.
24 février 2023
Avis spontané
Beautiful solid silver bangle…
Beautiful solid silver bangle a fantastic size and such a great price. I checked before purchasing with on line chat what the width was and the chap was so helpful. A great company to deal with the delivery time was faster than expected. This will definitely be my go to jewellery company now...
2 février 2023
Avis spontané
My second purchase …
Ordered my second ring and got it within 2 days super fast delivery and amazing customer service, I can gladly say I've found my new favourite shop 😊
23 février 2023
Avis spontané
Absolutely stunning jewellery at…
Absolutely stunning jewellery at stunning prices what's not to love about Clarojewels!!
2 décembre 2022
Avis spontané
Fabulous Jewellery
Fabulous Jewellery at great prices, Value for your money with a great variety of wonderful items, of which I have many , They are all precious metal so don't tarnish and they stay sparkly for years well worth checking out, you wont be disappointed
14 décembre 2022
Avis spontané
Great Jewellery Amazing Prices
Claro Jewels are a great company who go above and beyond to help there customers. I have purchased 2 sets of rings and they have been great at resizing them for me without hesitation. There prices are affordable and the pieces are outstandingly beautiful. I look forward to buying more throughout the year.
7 février 2023
Avis spontané
I recently left a horrible review…
I recently left a horrible review (which I have just removed) I had waited a while for a necklace ( royal mail have had lots of issues ) then there were some communication issues but I rang them and they have an amazing customer service the same guy I spoke to over 2 days really couldn't do enough to tell me they were a small upcoming company which I didn't know. He sent another necklace which arrived the very next day and we are both trying to work out what happened to the original as royal mail is still saying they never received it. Anyway they quickly resolved the issue with excellent customer service and I highly recommend you take a look at the website as they have some stunning pieces at amazing value!
31 janvier 2023
Avis spontané
Réponse de Clarojewels
Glad this was all sorted for you. Errors and mistakes can happen but we will always make sure to resolve as quickly as possible.
Good communication serve !!
I am changing this review as the company took a while to get in touch as they had a delay and personally messaged by text and have given me a free £30 gift card as inconvenience and are looking into further detail about there delay issue. But I am very happy with the speed of there communication today and how fast they was able to resolve the problem once in contact with me
25 janvier 2023
Avis spontané
I ordered the wrong size and Claro…
I ordered the wrong size and Claro exchanged and posted back out to me with no charge - The rings are beautiful - very lovely customer service - thank you
1 octobre 2022
Avis spontané
Amazing customer service
Amazing customer service and top quality products.
I ordered the wrong size and when I returned for an exchange they didn't have one of the originals in stock in my size so they upgraded it for me free of charge, unfortunately I had told them the wrong size again and sent them back a second time but third time lucky my rings all arrived today and all fit perfectly. Plus next day postage every time.
Very impressed and will be ordering again soon
13 août 2022
Avis spontané
I ordered from this Gem of a company…
I ordered from this Gem of a company and order arrived next day with box and gift pouch..Beautiful well made Jewellery and excellant prices definatly worth a look for a treat or a gift..Great Range👌
15 février 2022
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.