We had a glass shade of our brand new pendent lamp broken by contractors during a renovation. We didn’t want to buy the entire lamp so contacted Claxy directly. We sent our Amazon order number and th... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The light fixture I ordered online came on time. It was as advertised and in working condition.
Package arrived on time and item was very well packaged. Np breakage. It hasn't been installed as of yet. It is as beautiful as the pictures represented. Looking forward to getting it installed. The p... Voir plus
L'entreprise a répondu
I like the fact that you answered me when I asked a few questions, but I wish I could’ve gotten a hold of you by phone that would’ve made it even more memorable for me. Now I would like to buy two of... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Claxy is not only a lighting manufacturer committed to design, research, development and manufacturing of energy efficient lighting but also an online retailer with an e-commerce site dealing in sales of light fixtures. We manufacture premium quality energy efficient light fixtures with the best light source, electrical parts, materials and craftsmanship.
Coordonnées de contact
5705 General Washington Drive, 22312, Alexandria, Etats-Unis
- +1 08779596088
- info@claxy.com
- claxy.com
4,4
Excellent
115 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The light fixture I ordered online came…
The light fixture I ordered online came on time. It was as advertised and in working condition.
28 avril 2024
Avis spontané
I ordered a wall mount bathroom light…
I ordered a wall mount bathroom light December 20th. Order came in a timely manner but 1 globe was broke!
I did manage to “chat “ with someone but have not received new globe !
Please check for me . Thank you
Pat Horn !
20 décembre 2023
Avis spontané
Réponse de CLAXY
Hello Pat. Would you mind sharing your order number and the SKU/part number with us? It seems to us that we are unable to find your order with just your name. We are looking forward to your response. Thanks.
Excellent customer service.
7 août 2023
Greatest customer service
Items arrived very quickly. Had a small issue where one of the lamp shades was dented slightly. Contacted customer service and they shipped a replacement shade right away.
22 octobre 2023
I am delighted with my light fixture…
I am delighted with my light fixture cit worked perfectly for the area I needed a replacement for. Ordering was easy and it was delivered promptly
18 octobre 2023
Very responsive and helpful!
24 octobre 2023
Réponse de CLAXY
Hello Ana. We are grateful that you took the time to leave us a 5-star review. Thank you so much!
I ordered the light fixture on-line
I ordered the light fixture on-line, never having purchased anything with your company before. It was in stock and came in a timely manner. It hasn't been installed yet, but I'm hoping it will work, which often seems to be a problem these days.
15 octobre 2023
Réponse de CLAXY
Hello Pamela. Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Excellent customer service and love the…
Excellent customer service and love the product! Fast ship too! Thank you!!!
22 octobre 2023
Réponse de CLAXY
Hello Pattie. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
The model I picked was not sent
19 octobre 2023
Réponse de CLAXY
Hello Pau. Thanks for your review. We are terribly sorry about the fact that the light fixture you received is not the one you want. We just emailed you and will try our very best to help you resolve the issue.
Great Experience
Great, easy to navigate website. Amazing selection and customer service is excellent! Love my new light fixture!
11 octobre 2023
Réponse de CLAXY
Hello Trina! Thank you so much for taking the time to leave us a 5-star review – it's much appreciated!
Réponse de CLAXY
Hello Ryan! Thank you so much for sharing your feedback with us. It truly means a lot to us!
Réponse de CLAXY
Hello, Kimberley. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Customer service
Claxy staff had excellent customer service and handled situation promptly.
27 septembre 2023
Réponse de CLAXY
Hello, Rachel. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
The bedroom lamp is gorgeous. Great deals.
The bedroom lamp is gorgeous! It looks exactly like what I saw on the website, and the installation was a breeze. The price was also very reasonable. This is my second purchase, and it's just as fantastic as before.
18 juillet 2023
Réponse de CLAXY
Hello Tyrell. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Easy website/purchasebedroom lights
Easy website/purchase. Lights arrived in perfect condition. Haven’t installed yet.
3 octobre 2023
Réponse de CLAXY
Hello, Susan. We are grateful that you took the time to leave us a 5-star review. Thank you so much!
Received merchandise promptly
30 septembre 2023
Réponse de CLAXY
Hello, Polly. We are grateful that you took the time to leave us a 5-star review. Thank you so much!
Beautiful pendants lights at a great…
Beautiful pendants lights at a great sale price. Customer Service was excellent & shipping was fast. Very happy!!
24 septembre 2023
Réponse de CLAXY
Hello Leslie! Thank you so much for sharing your 5-star review with us. It truly means a lot to us!
Light arrived damaged
Light arrived damaged, but Claxy is immediately shipping me a new replacement so great customer service
1 octobre 2023
Réponse de CLAXY
Hello John. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
copper and cracked glass pendant light
fast reliable service. Product exactly like the picture and description, Thank You. This is a gift I know they will be pleased.
27 septembre 2023
Réponse de CLAXY
Hello Lydia. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Customer service is horrible
I tried reaching out to this company via email several times with no response.
28 septembre 2023
Réponse de CLAXY
Hello Paulette. Thanks for your review. For your information, we responded to your emails on the following day after we received your emails. Please check out your spam folder. Thank you very much.
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