This was my first order from The Cleaning Product Store and it will not be my last ! The most price competitive for the product I was looking for and it arrived next day , very impressed. First class... Voir plus
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Lisez les avis des autres
Customer service was amazing. I forgot to add a product so emailed them and they sent me a link to pay for the product so I could get it all in one shipment. Also was informed about the new legislatio... Voir plus
L'entreprise a répondu
Found just what I wanted at a very competitive price. Perfectly packaged and delivered in less than 24 hours. Free cleaning cloth was a nice touch. Excellent company would definitely recommend and use... Voir plus
L'entreprise a répondu
Great cleaning products providers, quick delivery, good range of products and fair prices. Also received a microfibre cloth as a free extra aswell as some sweets. Thank you very much for such a... Voir plus
À propos de l'entreprise
- Fournisseur de produits de nettoyage
- aussi dans
- Fournisseur d'équipement de nettoyage et d'entretien
- Grossiste
- Grossiste en produits chimiques
- Grossistes en produits chimiques industriels
Écrit par l'entreprise
Cleaning Products Ltd is a janitorial supplies company serving the United Kingdom with strong focus on customer service and satisfaction. Providing toilet tissue and hand towels to cleaning machinery and chemicals. Always emphasising value for money and never compromising on quality.
Coordonnées de contact
87, Willows Court, TS17 9PP, Stockton-on-Tees, Royaume-Uni
- 0800 121 4898
- sales@cleaningproductstore.com
- cleaningproductstore.com
4,8
Excellent
185 avis
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Réponse de Cleaning Product Store
Thanks for your feedback, it's much appreciated.
Peter Chapman
Director
Réponse de Cleaning Product Store
Thanks for your review Ryan. Your feedback is valuable.
Peter Chapman
Director
Réponse de Cleaning Product Store
Thanks for your feedback Michael. If there are any other products you wish you we stocked, just let us know.
Peter Chapman
Director
Réponse de Cleaning Product Store
Thanks for your review Jordan. Your feedback is much appreciated.
Peter Chapman
Director
Great quality - great price
Product exactly as ordered and great quality.
Free gift was a bonus. Thank you
13 mars 2025
Avis spontané
Réponse de Cleaning Product Store
Many thanks for your kind review Tracey. We're glad you're happy with your order.
Peter Chapman
Director
Réponse de Cleaning Product Store
Thank you for your review. We hope to see you again soon.
Peter Chapman
Director
My new cleaning company to buy from.
Great service, great company, website easy to navigate. Prices are really great value for money. This is my new site to purchase cleaning products from. Super fast delivery, what makes it better is that they are local to me. Well done.
4 mars 2025
Avis spontané
Réponse de Cleaning Product Store
Thank you for your kind review David. It's great to know we're proving you with a convenient and user-friendly experience.
Peter Chapman
Director
Réponse de Cleaning Product Store
Thanks for your review Chris. Let us know if you need anything more, we're happy to help.
Peter Chapman
Director
Réponse de Cleaning Product Store
Many thanks for your review William.
Peter Chapman
Director
The products are good
The products are good, the price great and reliable delivery. The customer service is excellent, any problem is quickly solved.
18 février 2025
Avis spontané
Réponse de Cleaning Product Store
Your kind review is much appreciated and we're glad to be of service. We hope to see you again soon.
Peter Chapman
Director
Great service and a good product.
18 janvier 2025
Réponse de Cleaning Product Store
Thank you for your positive feedback. You know where we are next time you need to restock.
Peter Chapman
Director
Was let down by another supplier and…
Was let down by another supplier and cleaning products were able to source a replacement with next day delivery. Excellent service.
13 février 2025
Avis spontané
Réponse de Cleaning Product Store
Hi Sarah,
Many thanks for your review. Hope to see you again soon.
Peter Chapman
Director
First time purchase and not disappointed
The purchase was straightforward and I knew what I was looking for and found it easily. The experience was also fun looking through other possible purchases. The products where delivered within a few days, and well boxed and packaged. The products them selfs live up to their reputation with excellent results. I am very happy with my purchase.
13 janvier 2025
Réponse de Cleaning Product Store
Thanks for your kind review. We're glad that the ordering experience was a positive one and we look forward to seeing you again soon.
Peter Chapman
Director
Réponse de Cleaning Product Store
Many thanks for your review Brenden. See you again soon!
Peter
Director
Real customer service and polite and…
Real customer service and polite and friendly
I would recommend to everyone and after 37 in business this company is the best company I have dealt with
Great job
13 janvier 2025
Réponse de Cleaning Product Store
Thank you for your kind words Manny. I will pass this on to the team. Reviews like this really help the company and the individuals who work within it. Much appreciated and I look forward to our future business together.
Peter Chapman
Director
Cleaning solution
The cleaning solution arrived within a couple of days,. It was a last minute order, but as promised it arrived in plenty of time.
A great product that works well.
Would definitely recommend.
2 janvier 2025
Réponse de Cleaning Product Store
Hi Philip,
Many thanks for your kind review. I will pass your comments on to the team.
We look forward to hearing from you soon.
Peter Chapman
Director
Great service frm the lady on the end…
Great service frm the lady on the end of the line was very patient and helpfull
16 décembre 2024
Réponse de Cleaning Product Store
Many thanks for your kind review
Réponse de Cleaning Product Store
Hi Sandrine,
Many thanks for your kind words. See you again soon.
Peter Chapman
Director
Will never buy from this company again
I have always bought from this company as of being responsible in price and quick to deliver. But the last time was just a joke and their customers is zero. Yes I know it wasn't entirely their fault but you are still responsible for how it gets delivered. The delivery company has always been okay until now. Somehow got some new staff who can't be bothered to do their job. The delivery driver damaged one of my boxes. He openly emitted to this and just shrug is shoulders and off he went. Leaving me to deal with this company I have been using for years. Not knowing how hard it would be to get any response back and my money back. It the end they're finally said that the delivery company never told us they'd damage the box so thought I was lying. Hello why would I lie? And they're only paid me £16.18 instead of £18.18 the VAT I paid for these two cleaning products. As they're only paid me this and not the full price I paid and their customers service is shocking, I will not be returning back to this company again and will tell other cleaning businesses the same to not buy from this company.
26 octobre 2024
Avis spontané
Réponse de Cleaning Product Store
EDIT: After searching our systems we believe this review has been left for our company in error as there is no record of this order or any other orders matching the £18.18 total quoted in this review.
If you are able to send an email with a reference number as requested in the inital response below we will carry out further investigations. However as it stands, it seems as though this review was not intended for our company.
Hi Net,
Please can you send your order reference number or postcode to sales@cleaningproductstore.com
I will look into this for you and rectify the issue.
Peter Chapman
Director
Slow customer service
Slow customer service
Emailed repeatedly for some parts but no response
Update:
Cleaning Products replied after my trust pilot review apologising for the delay and understanding my frustration. Still no further forward in getting the parts. I need longer tubing for the suction and spray hoses, I thought this would be a simple fix, but this is proving very difficult.
29 septembre 2024
Réponse de Cleaning Product Store
Hi Donna,
Thank you for your review and I understand your frustration.
The last communication we had with you was to say that we were waiting for some advice from our supplier on a bespoke part for your machine. Our rep was on holiday for a week so we had nothing back from him for a while.
The part you've requested is not an 'off the shelf' ready-made part and as a result may take some time to find a suitable solution for your requirements.
Update: Thank you for updating your review. We are finding a solution to your requirement of longer hoses and as mentioned a bespoke part is needed which our supplier is working on. My apologies that the issue has not been rectified as quickly as we would like.
Thanks again,
Peter
Director
Cleaning Products Ltd
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