This was my first order from The Cleaning Product Store and it will not be my last ! The most price competitive for the product I was looking for and it arrived next day , very impressed. First class... Voir plus
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Lisez les avis des autres
Customer service was amazing. I forgot to add a product so emailed them and they sent me a link to pay for the product so I could get it all in one shipment. Also was informed about the new legislatio... Voir plus
L'entreprise a répondu
Found just what I wanted at a very competitive price. Perfectly packaged and delivered in less than 24 hours. Free cleaning cloth was a nice touch. Excellent company would definitely recommend and use... Voir plus
L'entreprise a répondu
Great cleaning products providers, quick delivery, good range of products and fair prices. Also received a microfibre cloth as a free extra aswell as some sweets. Thank you very much for such a... Voir plus
À propos de l'entreprise
- Fournisseur de produits de nettoyage
- aussi dans
- Fournisseur d'équipement de nettoyage et d'entretien
- Grossiste
- Grossiste en produits chimiques
- Grossistes en produits chimiques industriels
Écrit par l'entreprise
Cleaning Products Ltd is a janitorial supplies company serving the United Kingdom with strong focus on customer service and satisfaction. Providing toilet tissue and hand towels to cleaning machinery and chemicals. Always emphasising value for money and never compromising on quality.
Coordonnées de contact
87, Willows Court, TS17 9PP, Stockton-on-Tees, Royaume-Uni
- 0800 121 4898
- sales@cleaningproductstore.com
- cleaningproductstore.com
4,8
Excellent
185 avis
Demande des avis aux clients
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Great product arrived on time
18 septembre 2024
Réponse de Cleaning Product Store
Thanks for your review. We're glad to have been of service. See you again soon.
Peter
Director
Cleaning Products Ltd
I cannot praise George highly enough…
I cannot praise George highly enough for the fabulous service and above and beyond help in getting our order processed. Thanks for turning this short lead time order around for us!
1 octobre 2024
Avis spontané
Réponse de Cleaning Product Store
Your kind review will be passed on to George. Many thanks and hope to see you again soon.
Peter Chapman
Director
Great communication from supplier and…
Great communication from supplier and fair prices.
30 août 2024
Réponse de Cleaning Product Store
Thanks for your kind review. See you again soon.
Peter
Director
Réponse de Cleaning Product Store
Thank you for your kind review. We're grateful for your business and we'll see you again soon.
Peter
Director
Cleaning Products Ltd
Réponse de Cleaning Product Store
Many thanks Andrew. Great to read this review.
Peter
Director
These are a great team
These are a great team. I ordered the product and they made an extra special effort to get it to me. Customer service at its best.
16 août 2024
Avis spontané
Réponse de Cleaning Product Store
Hi Phil,
Thanks for your kind words, much appreciated. Hope to you again soon.
Peter
Director
The web site is clear and easy to use…
The web site is clear and easy to use the products are at a good price and it was dispatched very quickly.
11 juillet 2024
Réponse de Cleaning Product Store
Your kind feedback is much appreciated Steven. Hope to see you again soon.
Our Customer experience
Great company to deal with, easy website and ordering process. Only feedback would be to be more transparent as to what is in stock as we've not always got complete orders due to low or no stock. Apart from that great!
20 juin 2024
Réponse de Cleaning Product Store
Thank you for your constructive review Michelle. We are always working to improve and your feedback is helpful.
Thanks again and hope to see you soon.
Réponse de Cleaning Product Store
Thanks for your feedback Brian, we’re glad you’re happy with the product.
Réponse de Cleaning Product Store
Thanks Glen - hope to see you again soon.
Great experience with them all the way…
Great experience with them all the way through the purchase process.
25 juin 2024
Avis spontané
Réponse de Cleaning Product Store
Thanks for your kind review. See you again soon.
good service and product
22 mai 2024
Réponse de Cleaning Product Store
Thanks David. Hope to see you again soon.
Always order from Cleaningproducts
Always order from Cleaningproducts, great business, never let me down. Always communicate well and are brilliant on price.
21 mai 2024
Réponse de Cleaning Product Store
Thank you for your kind review Mark. It's a pleasure working with you.
Réponse de Cleaning Product Store
Hello,
The product you ordered (Acid Wash 80) is restricted by The Control of Poisons and Precursors (2023) as of October 2023. This means we are unable to send this product out without receiving photo ID and a completed questionnaire containing business information and details of use.
You ordered on the 21st May at 16:40, then at 16:42 a member of our team emailed you requesting the attached questionnaire to be filled out and returned along with a form of photo ID as per the regulation requirments mentioned above. We didn't receive a response to this email.
You emailed us at 8:25am on the 31st May to say that you had not yet received your order. A member of our team replied directly to this email at 9am again explaining that the questionnaire should be filled out and photo ID provided so that we could ship your order.
I'm sorry that from your perspective our service had not been what you expected. However I can assure you that we were prompt in contacting you initially and responding to your email.
Update: we have since spoken by phone and agreed that you'd send back the information so we can get your order shipped as soon as possible.
Thanks again,
Peter
Réponse de Cleaning Product Store
Thanks for your review. We're happy to have helped.
Yesterday I searched for a supplier for…
Yesterday I searched for a supplier for my new business venture, out of all the companies I looked at and did comparisons on (which were many) "Cleaning Products" came out on top. The company website is easy to navigate & I found their product range to be very impressive. They cover everything I would ever need and more. I placed my order late afternoon, then first thing the next morning I received a phone call from an extremely professional and personable guy called Peter, to say that one product which I had ordered was out of stock, but he offered to replace it with a more superior product and at no extra cost. This is the level of customer service that is so hard to find these days. On finding out that I was starting up a new business venture Peter told me that if I needed any advice at all just to give them a call. I am so happy to have the Cleaning products team in my corner. I would highly recommend them to anyone.
5 juin 2024
Avis spontané
Réponse de Cleaning Product Store
Thanks very much for your kind words Kenny. We're more than happy to help.
A waste of money
I spent circa £39 on buying their tar and glue remover, which was suppose to remove adhesive left from tiles. It simply didn't work, so I bought Barrettine's Paint Panther remover, which has worked. Nothing more I can say, except that I wasted £39. D Mercer
23 avril 2024
Réponse de Cleaning Product Store
Hi David,
Thank you for your feedback. The Clover Tar and Glue remover and the Barrentine's Paint Panther Remover are formulated for different applications.
The Tar and Glue remover is ideal to remove tar, bitumen and most solvent-based glue. It would be great to know what kind of glue was on the tiles.
This product's efficacy on tile adhesive is not mentioned in the description on our website. With a quick call before purchasing the product we would have confirmed that this product would not be suitable for your use case.
I understand your disappointment and I'm sorry we couldn't rectify this issue by speaking directly to you.
We are open from 9am - 5pm Monday to Friday and ready to take any calls regarding product advice and customer service queries.
Thanks again,
Peter
High quality products
High quality products, very easy to order. I highly recommend this company.
15 avril 2024
Réponse de Cleaning Product Store
Thank you for your kind words.
Customer service as it should be...
An order got lost by the courier and was quickly replaced by the supplier at no extra cost.
15 avril 2024
Réponse de Cleaning Product Store
Thanks for your feedback and kind words.
Customer service was amazing
Customer service was amazing. I forgot to add a product so emailed them and they sent me a link to pay for the product so I could get it all in one shipment. Also was informed about the new legislation on certain chemicals which requires ID and a quick form to be filled out. All round the best experience I've had with a cleaning products supplier and I've ran mu own cleaning company for 10 years. Good prices and excellent customer services will 100% use them in the future
19 avril 2024
Réponse de Cleaning Product Store
Thank you for this kind review, your words go a long way. We're happy to have been of service and you know where we are next time you need to restock.
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