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Lisez les avis des autres

Noté 1 sur 5 étoiles

We spent over $27,000 with clear.sale over the past 12 months and have virtually no chargeback reimbursements. We had a clear fraud incident and they denied our reimbursement claim. Since Experian bou... Voir plus

Noté 3 sur 5 étoiles

Resultados bons e poucos atritos Desde que iniciamos a parceria, temos tido resultados proveitosos com a ClearSale. Nos últimos meses tem sido um tanto quanto desgastante a aprovação errônea de ped... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Comunicação com a empresa é ótima, bem simples e fácil, porém a demora nas aprovações são um ponto ruim, além disso quando um pedido está em fila não conseguimos ter acesso aos dados o que dificulta c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Indispensável nos dias de hoje! Evitamos muitas fraudes e, apesar da demora na aprovação em alguns casos, acreditamos que uma venda boa é uma venda segura. O nível de tentativas de golpe é assustador... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de solution e-commerce
  2. Services aux entreprises

À propos de ClearSale

Écrit par l'entreprise

ClearSale offers the most complete ecommerce fraud protection, combining cutting-edge statistical technology with the world’s largest team of specialized fraud analysts for a balanced, comprehensive, real-world approach. Trusted by over 10,000 customers worldwide and touting a 99% retention rate, ClearSale is the first company to offer chargeback guarantees and the largest company focused on global card-not-present fraud prevention. ClearSale helps businesses prevent fraudulent chargebacks without interfering with the online shopping experience. As a result, clients can sell more, safely, even in dynamic or challenging international markets.
Protect your ecommerce, now.

Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

181 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(181)

7 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sealmless

The sales team made the enrollment seamless. We have been using Clearsale on our site for a few months now and have had nothing but good results. The clearing process has been quick and accurate, we have seen no down time in our processing. I highly recommend Clearsale.

11 mai 2021
Noté 3 sur 5 étoiles

Works ok, but sometimes takes a while for decisions

We're using Clearsale for one of our Woo sites that can't use quality payment processors like Stripe because we have some outdoor hunting stuff. Fraud prevention and chargeback protection are an absolute necessity, so we went with Clearsale. It's working ok, but it always takes at least 10 minutes for the order approval to change the order status in Woo to Processing. Since we dropship and have order routing automation, we've lost a few sales because there was 1 in stock and Clearsale took too long to change order status, so the item sold out in the meantime. If you have a remotely high ticket order ($1000+), expect it to take at least a few hours, if not a whole day, for Clearsale to make a decision. This can affect the customer experience, especially if you say that orders receive a tracking number same day. That being said, I love having protection in the case of fraudulent orders, but we'll be going with something better like Signifyd as soon as this store reaches their 1 million minimum.

11 mai 2021
Noté 5 sur 5 étoiles

We have really enjoyed the ease of this…

We have really enjoyed the ease of this service! It has allowed us to follow through on several sales that would have been questionable for us, given our limited ability to evaluate the risk. We have had no issues with any of the sales that Clearsale has approved!

11 mai 2021
Noté 5 sur 5 étoiles

Great Help!

Everybody from clearsale, has been very helpful every step of the way. Thanks for the great help!

10 mai 2021
Noté 1 sur 5 étoiles

Very poor experience working with David…

Very poor experience working with David Fletcher and Brian Clarke. Typical salesmen overpromising and underdelivering. Great guys in the beginning from first point of contact to plug in. However, once all these issues started arising 1 week into Clearsales system, we had to call it quits. The VP of Operations came back offering to waive first month and saying that they would be able to resolve all the issues we were experiencing. I emphasized that they should've handled all this from the start so what makes me believe they will actually get it done. Clearsale messed with our sales flow big time and it was the biggest headache I've ever experienced working with any company. After cancelling with them, I receive an invoice in which I forwarded to David and Brian. Of course, they go MIA since I am not their client anymore. After multiple follow up emails on my end over the course of 5+ days, David Fletcher finally replied (not politely) after I advised that I would be taking this to their supervisor. This review would've been avoided completely if I would've just gotten one simple reply confirming not to worry about the invoice that should not have been sent to me. To top it off, we just got charged last night even though they stated we would not get charged. Pretty ridiculous. They really need to figure it out over there. Do not waste your time with them.

20 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

Absolute scam

Absolute scam, standard Florida company operation... their service does nothing, it's just a sales trick. We tried to cancel the service and they are still charging our card and won't cancel the service. This is theft and this company is worthless. STAY AWAY

20 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Great and easy to use

Great and easy to use - no chargebacks since we starting using Clearsale and very few sales are declined - thanks Clearsale

15 mars 2021
Noté 5 sur 5 étoiles

Great Company and Good Value

We have partnered with Clearsale for a number of years. They are well priced for great value. They are very responsive to any issues we have on system issues or customer approval follow-ups we need. They've allowed us to focus on our core business competencies rather than spending countless hours investigating orders for potential fraud, as we did before. Overall an extremely positive experience and a pleasure to do business with. I would highly recommend them for your business.

19 février 2021

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