clementsagency.co.uk Avis 

-5 stars but Trutpilot makes me give them 1
This company is a bunch of scammers.
You get sucked in by the £5.99 "registration fee"
What you are actually signing up to is harassment and bullying the type of which I've never experienced.
I did what they said, I registered with the VOA and appointed them, in three months they did no work whatsoever, but claimed they had.
The VOA confirmed they hadn't done any work.
"B" is ignorant and arrogant, he talks and never shuts up, even when you are putting across your point he will talk over you, a typical scammer tactic.
On the last call, I made out I was my son, and told them my father was in hospital after a drugs overdose, following a previous call from them, they showed no remorse at all, didn't even ask how "he" was and "B" even started to bully and harass my "Son" !
Do not deal with them, do not speak to them, block their number. Do it now.

So I have a very small Sandwiche shop. And the valuation office agency decided to do a review on my rates saying that I had to give them information on my lease to check how much rates I should be paying.
When I took over the shop tere was no business rates as the shop is small..
Once I filled out the paperwork to the valuation office.. I was hit with not only business rates to pay.. but as well as a fine for not submitting my paperwork.. I thought they was a scam.. obviously not just thieves..
I was introduced to clements agency by a pal who swears that they could help me...

Help me.. not only did I get all my money back from te council..I was paid interest on my money..
And they have also helped me out with my massive electricity bill..
All I can say is thank you.. hope i don't have to use you again.. but im sure if you can save me money on my rates and electric.. im thinking what else is next..

Alex

Applied for the reliefs and didn’t get them to my unit
This compnay got in touch and not only got the reliefs but reduced my brothers shop couple doors diwn
It was very helpful and I would recommend didn’t think it would help. Surprised

Reduction and other things

They helped me go rates free again as my rates went up unnecessarily on my shop
On a weird side note they helped me with my electric bill and I got a parking ticket which I should not have got.
They sorted it for me, the guys cover most things
A little pricey but they have saved me a couple of times now.
Handy little company

Clements did two of my premises they managed to do a split for me which means I no longer have to pay rates and I got a refund back. Took them over 2 months to get any replies but you can’t expect miracles. They will be doing any and all work for me intthe future. The consultant and surveyors were very helpful. You can’t expect things to happen straight away when there’s back log but the fast track they got me was incredible.

Wrote three bad honest reviews about this company and a bad experience with them. They had all three removed even though we provided evidence.
Avoid doing business with these. They really don’t help you out.

Fraudulent company, just promised to charge £948 after the refund from business rates. But deducted the money before even any survey. Tried to contact the initial person every day and they say he is not dealing with the case anymore and someone else is dealing who is never in the office not call back. Avoid avoid avoid. We should all co-operate and take some legal action against the company. Go to reviews.io for more information as Negative reviews are being deleted by them from this site.

Very professional.

I have a small barber shop and got into some difficulties with the council as I was struggling to pay the rates due to poor trade.

Not only did clements make me rates free for 3 years , they also dealt with the council in the interim to get them off my back whilst the claim was going through.

Do yourself a favour and get in touch with clements asap if you need help with the business rates.

Some of these reviews are really off putting and that what happened with me turns out they did work really hard for me and the guy that sorted them for me was really nice and told me everything that he was doing. Exactly what they said would happen happened
Loads of money back and I’m sorted
People Just need to know what they are looking into really I think

They got in contact with me and told me they could check my rates and with information they had there was a strong chance I could get a reduction didn’t think I would go rates free but I did. The hardest bit for me was to register but once that was out the way Got all my money back paid them for the job it paid off. My only thing is that it takes a while but I would expect that.

❌ AVOID ❌

After writing my first review, was requested to delete as the process was taking longer but was assured the challenge was being made... The result of this challenge was exactly the same as the first, took them 15 months to haven 2 unsuccessful challenges due to apparent lack of proof.
They were very quick in charging £5.99 fee to get my details and £990 within a week to start the challenge.
But being left in the dark for months without knowing the outcome or what was happening, does not worth it.

I have requested a refund as their terms were if unsuccessful they would refund and yet another 2 months have passed and not even an email to apologise.

I had to close down the business due to all the price increases, including business rates that they were suppose to challenge.

Absolutely appalling service.

I have many barber shops and thought at first to do them all with Clements agency , however , reading the reviews I thought it best to just do 1 in case it didn’t work. So I gave them my shop in East Ham and they got m ex a great result!!!! I then gave them the rest of the properties to do but it was after the cut off point with the voa concerning the be financial year so only got my rates reduced and did not get back any back dated money.

I feel so stupid that I did not give them all my shops to start with and worried about the nonsense online because it lost me thousands of pounds of back dated money!!!!!

Don’t believe everything you read, but believe this, Clements are the real deal and a pleasure to work with.

Clements agency were very professional and nice chaps to deal with. Quick and efficient, staff are great and helpful, and made everything easy to understand.

Highly Recommend.

Verbally aggressive scam con artists!
Threatening emails and sarcastic responses!
Horrible dealings with them!
They lie and manipulate!
They threaten and intimidate!
PLEASE STAY AWAY FROM THEM!

Absolute con artist do not go near them, they tell you it’s £5.99 and they will only take the next payment when it’s guaranteed you get a rate reduction, not true, and I will go to court if necessary to get a refund

Really impressed with Clements agency so far. Polite communication, worked hard in the background to get us a much needed rebate on fees.
hassle free from our end and reasonable fees

Very attentive
Good communication
Initially thought it could be like the many other cold callers
But managed to save me on my business rates and even a rebate of a few thousand

I work down the road from them and they asked me to do a review on the rates appeal they did for me.

They made rates free so what else do I say but thanks I save like £400 a month and that down to them.

Really really happy with my reduction.

They have been looking after me for 7 years and my many shops. They always come through not only on the rates but help in lots of other areas. They charged me so I get as much use out of them as possible cause I want to get my moneys worth! Really helps a lot.