My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second or... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Amazing company,like always. Every time I call it looks like we know each other’s since forever Specially Brandon. Placed the order Monday late afternoon , next morning received confirmation of the... Voir plus
L'entreprise a répondu
I needed to repair a cable feeding an underfloor heating mat which I cut during DIY activities. The website was very clear about the product range. One of Cli-mate's staff was very helpful on the pho... Voir plus
L'entreprise a répondu
I placed my order and received a call a few minutes later to say that my order would be delayed as another customer had just beaten me to the last stock of the item I required and so my shipment would... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Cli-Mate formerly Underfloor Shop is one of the leading online retailers of wet and electric underfloor heating systems. Our aim is to supply you with the best quality product at a price that suits you; that’s why we bring you a collection of the biggest brands within the market and at the most competitive prices. With years of experience our team at the Cli-Mate understands that putting customer satisfaction first is fundamental. As such, we provide you with an unrivalled customer service via our expert team of technical designers and friendly sales staff who are happy to help you from initial purchase through to installation and after-sale care. If you have any queries, don’t hesitate to contact us and one of our advice and support team will be happy to help. If you have a project which requires underfloor heating you can request a quote by sending in your floor plans and the floor structure to sales@www.cli-mate.co.uk
Coordonnées de contact
Unit A, Rougham Industrial Estate, IP30 9ND, Bury St Edmuds, Royaume-Uni
- 01284 339669
- sales@cli-mate.co.uk
- cli-mate.co.uk
Exceptional delivery service
29 novembre 2022
Réponse : Cli-Mate
Thanks for leaving a review, we appreciate you taking the time and it's great to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Highly recommended!
Great communication, good value and fast shipping - highly recommended supplier
30 novembre 2022
Réponse : Cli-Mate
Thanks for leaving a review, we appreciate you taking the time and it's great to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Fantastic service from underfloor shop
Fantastic service from underfloor shop, from order to delivery in less than 24 hours! great communication and all around service..
18 novembre 2022
Avis spontané
Réponse : Cli-Mate
Thanks for leaving a review, it's great to hear from you and such positive comments from customers. We'll share this with the team.
Underfloor Shop
Good prompt and efficient service.
8 novembre 2022
Réponse : Cli-Mate
Thanks for leaving a review, we appreciate you taking the time and it's great to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Réponse : Cli-Mate
Thanks for leaving a review, we appreciate you taking the time and it's great to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Great customer servce
Purchasing journey was great of quality kit. Was let down by APC delivery but underfloor shop Customer service quickly resolved.
11 novembre 2022
Réponse : Cli-Mate
Thanks for leaving a review, we appreciate you taking the time and it's great to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Swift acknowledgement of order and…
Swift acknowledgement of order and payment and next day delivery!! Great service!
8 novembre 2022
Réponse : Cli-Mate
Thanks for leaving a review, we appreciate you taking the time and it's great to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Good price and super quick delivery
31 octobre 2022
Réponse : Cli-Mate
Thanks for leaving a review, it's lovely to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Réponse : Cli-Mate
Thanks for leaving a review, it's lovely to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Efficient and fast!
1 novembre 2022
Réponse : Cli-Mate
Thanks for leaving a review, it's lovely to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Quick delivery
7 octobre 2022
Réponse : Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
Great service and advice
Great service and advice, responsive, fast delivery, Megun was absolutely brilliant on the phone and email, pleasure to deal with.
Fast delivery and now the plumber can come!
14 octobre 2022
Avis spontané
Réponse : Cli-Mate
Thanks for leaving a review, it's lovely to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Fast efficient service at a good price.
Fast efficient service at a good price.
I also phoned the number on the invoice for an equity into other comparable products and got some helpful advice from a polite guy called Ben.
10/10
7 octobre 2022
Réponse : Cli-Mate
Thanks for leaving a review, it's lovely to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Réponse : Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
Your site stated items were in stock
Your site stated items were in stock, I ordered on a next day delivery, items never arrived, I was then emailed saying these would be sent next week, only to be emailed again saying not white had arrived, complete waste of time.
29 septembre 2022
Réponse : Cli-Mate
We're sorry that we have not delivered on our great customer service on this occasion. We are reviewing supply demands at this time to ensure we continue to offer good service and meet our customers expectations at all times.
Regards
Underfloor Shop
Réponse : Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
Excellent service
Excellent service, arrived the very next day. Would definitely use again!
28 septembre 2022
Réponse : Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
Réponse : Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
Superb service
14 septembre 2022
Réponse : Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
Brandon superb
16 septembre 2022
Réponse : Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.