My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second or... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Amazing company,like always. Every time I call it looks like we know each other’s since forever Specially Brandon. Placed the order Monday late afternoon , next morning received confirmation of the... Voir plus
L'entreprise a répondu
I needed to repair a cable feeding an underfloor heating mat which I cut during DIY activities. The website was very clear about the product range. One of Cli-mate's staff was very helpful on the pho... Voir plus
L'entreprise a répondu
I placed my order and received a call a few minutes later to say that my order would be delayed as another customer had just beaten me to the last stock of the item I required and so my shipment would... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Cli-Mate formerly Underfloor Shop is one of the leading online retailers of wet and electric underfloor heating systems. Our aim is to supply you with the best quality product at a price that suits you; that’s why we bring you a collection of the biggest brands within the market and at the most competitive prices. With years of experience our team at the Cli-Mate understands that putting customer satisfaction first is fundamental. As such, we provide you with an unrivalled customer service via our expert team of technical designers and friendly sales staff who are happy to help you from initial purchase through to installation and after-sale care. If you have any queries, don’t hesitate to contact us and one of our advice and support team will be happy to help. If you have a project which requires underfloor heating you can request a quote by sending in your floor plans and the floor structure to sales@www.cli-mate.co.uk
Coordonnées de contact
Unit A, Rougham Industrial Estate, IP30 9ND, Bury St Edmuds, Royaume-Uni
- 01284 339669
- sales@cli-mate.co.uk
- cli-mate.co.uk
Réponse : Cli-Mate
Hi David, thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Réponse : Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
I expected a 3-5 day delivery but my…
I expected a 3-5 day delivery but my order arrived the next day!
8 avril 2024
Réponse : Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Good product and good service process
28 mars 2024
Réponse : Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
They provided customer friendly service…
They provided customer friendly service and helpful advise, delivery was prompt.
29 février 2024
Réponse : Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Réponse : Cli-Mate
Thank you for your review, I understand from talking to the sales team that they have been in touch and the incorrectly ordered items issue has been resolved. Cli-Mate team.
Réponse : Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Réponse : Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
quick and easy to deal with.
12 février 2024
Réponse : Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Réponse : Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Amazing service
Amazing service - great price, easy check out and super fast next day delivery :)
8 février 2024
Réponse : Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Réponse : Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Réponse : Cli-Mate
Thank you for your review.
Cli-Mate Team
Very good quick service
31 janvier 2024
Réponse : Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Good service
11 janvier 2024
Réponse : Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Pleased.
Products delivered next day and of good quality. Far superior to anything from Heatmiser and, most importantly, they do what they are supposed to.
9 janvier 2024
Réponse : Cli-Mate
Thanks for your review John, appreciate it.
Pleasent people to deal with
Pleasent people to deal with
Delivery was prompt and on time
Will use them again
12 janvier 2024
Réponse : Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
any queries i had were answered quickly…
any queries i had were answered quickly and thoroughly all round excellent service and products, I will continue to use cli-mate for all my underfloor
10 janvier 2024
Réponse : Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Easy order process
Easy order process, great price beating all other sources hands down & very quick delivery via APC couriers with excellent communications for delivery time slot.
4 janvier 2024
Réponse : Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
The returns process was appalling
The returns process was appalling, really either out dated or just underhand, not sure which
27 novembre 2023
Réponse : Cli-Mate
Thanks for letting us know, and apologies you found the returns process difficult. This is an area we have tasked the team to look at and make improvements moving forward.
Cli-Mate Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.