Clicks Avis 117

TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

It still has not arrived. I ordered it in Jan when there was a deal going on before they were suppose to send them out in May. Nothing. I’ve sent messages to the customer service portion and they... Voir plus

Noté 5 sur 5 étoiles

I emailed after hours (7:30pm-ish Eastern) on a Saturday to resolve something with my reservation, and within 2 minutes I received a response resolving my issue. I was blown away. Christina took grea... Voir plus

Noté 1 sur 5 étoiles

Was really excited about purchasing this product on April 6, 2026 but have not received two months later nor been updated by Clicks on status. Hope this wasn't a scam.

Noté 5 sur 5 étoiles

Clicks has come to the rescue for all of us who cannot stand an on-screen keyboard. When my Blackberry finally went down, I experienced months of total frustration retyping words on a screen. When C... Voir plus

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À propos de l'entreprise

Écrit par l'entreprise

Clicks Technology is a UK-headquartered mobile company building innovative, tactile tools to enhance the modern smartphone experience. Engineered by an expert team of creators and technologists with decades of experience at some of the world’s most well-known mobile brands, Clicks designs and develops keyboards as instruments for creation.


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3,4

Moyen

TrustScore 3.5 sur 5

117 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

Great Customer service and focus

Clicks do take their customers seriously. Their response is heart warming and fill confidence. I look forward to having the product which I anticipate to be better in quality.

12 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

The Clicks Communicator is going to be…

The Clicks Communicator is going to be an awesome device. Finally, a modern BlackBerry-like phone that so many of us have been waiting for. The physical keyboard brings back the productivity and typing experience that current smartphones are missing, while still keeping modern smartphone features. Very excited to see where this device goes. #teamclicks #communicator
Remco Ouwerkerk

10 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I've been in tech industry for over 25…

I've been in tech industry for over 25 years.

I have never in my life seen a company that responds as quickly, with actual real answers from an actual real person, and not hiding behind corporate policies or any other thing.

I asked some very detailed questions that multiple AI platforms told me there was no way I was going to get an answer. That company never gives that type of information out. It was a security based question, and they not only answered me, but when I asked for clarification, they were more than happy to clarify.

I seriously cannot wait to get my devices!

29 avril 2026
Avis spontané
Logo de Clicks

Réponse de Clicks

Hi Nachman,

We’re super happy to hear this feedback and truly glad we could help! Thank you for taking the time to share your experience. We can’t wait for you to get your devices either!

Noté 5 sur 5 étoiles

Hell Yeah Brother! We Got A Timeline!🥲

Hell Yeah Brother!! The latest update has me fired up! We now have a timeline. Every question I had prior, mostly timeline, was answered in that 1 email update! I've been amped for the Clicks Communicator since they were first announced! Knew I had to pre-order! Genuinely can't wait for the for my Communicator! Got a feeling I'll love it more than I did my Blackberry Priv! Thanks for responding to my actual email reply the update email. Seems to be great customer communication and service!

27 avril 2026
Avis spontané
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Réponse de Clicks

Hi Brandon,

This absolutely made our day - thank you for the energy and support!

We’re really glad the latest update helped answer your questions. It means a lot to hear how excited you are for the Communicator :)

Appreciate you taking the time to share this, and we’ll keep the updates coming as we get closer 👍

Noté 5 sur 5 étoiles

Clicks Communicator

I ordered communicator. They explain all their steps and talk to me about the product.
Good communication about their communicator 😉

30 mars 2026
Avis spontané
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Réponse de Clicks

Great to hear the communication was helpful 😊
We can't wait for you to get your hands on the Communicator!

Noté 5 sur 5 étoiles

I have had clicks keyboard for my pixel…

I have had clicks keyboard for my pixel 9 pro since they were released. It has made my life with my phone so much better. I can not recommend it enough, especially for people who are writing long emails on there phone.

1 juin 2025
Avis spontané
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Réponse de Clicks

We're pleased to hear the keyboard has made such a difference, especially for longer writing. That’s exactly what it’s built for 🙌

Noté 5 sur 5 étoiles

The best accessory for RAZR and the best support team.

I want to take a few moments to express my gratitude. I have had 2 technical problems, both ended up being user error, the Clicks support team help me quickly and never made me fell incompetent for the issues I was having. The support from Clicks has been outstanding. When the time comes for me to upgrade my RAZR I hope Clicks is still around and making the best accessory for my RAZR.

25 mars 2026
Avis spontané
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Réponse de Clicks

Thank you so much for your kind words!

We’re glad the team could help quickly and make things easy; it really means a lot to hear your support. We’ll be here when you’re ready for your next Razr 😊

Noté 5 sur 5 étoiles

Very quick customer service reply and…

Very quick customer service reply and they listen to our suggestions with an open ear and they are doing a great work

25 mars 2026
Avis spontané
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Réponse de Clicks

It's great to hear you’ve had a positive experience with our support. Community feedback is what we love build from!

Noté 1 sur 5 étoiles

Still waiting for my keyboard

Still waiting for my keyboard, support does reply to emails but give no time lines or delivery expectations. Have check and they see to be a real company but delivering the product is shockingly inadequate

19 mars 2026
Avis spontané
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Réponse de Clicks

Hi Stephen,

Sorry to hear this, that’s not the experience we want for you.

We did try to get in touch via Trustpilot to gather a few details needed to locate your order, but we didn’t hear back. If you can reach out with those details, we’ll make sure to look into it properly and provide a clearer update.

Noté 5 sur 5 étoiles

The process was as clean and seamless…

The process was as clean and seamless as you would want it to be. In and out of checkout in 5-7 mins max.

15 mars 2026
Avis spontané
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Réponse de Clicks

Thanks so much for the kind words! We’re really glad to hear the process felt clean and seamless :)

Noté 5 sur 5 étoiles

A Blackberry Dream for my RAZR!

I’m so happy with my purchase! My dream has finally come true: my phone has basically turned into a mini-Blackberry! (Motorola RAZR 2025 foldable).
The quality is truly excellent. The keys are very responsive and installation was a breeze. It looks amazing! Wow! You definitely won’t go unnoticed with this! I absolutely love it.
Customer service was also incredibly helpful. I had trouble finding my package (the delivery driver left it in an unusual spot), and they were so kind and supportive throughout the whole process. I really appreciate their patience with me.
(Pro tip: If they don't reply instantly, just be patient—they can get busy, but they definitely care!).
I highly recommend this! Thank you!!!
- One very happy Canadian!

11 mars 2026
Avis spontané
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Réponse de Clicks

This absolutely made our day, thank you so much for sharing this!

We’re so glad you’re loving the experience (mini-BlackBerry achieved 🙌), and it means a lot to hear your kind words about both the product and support.

I’ve also shared your message with our co-founders in Canada - they really appreciate it! 🇨🇦

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience. The website is clear and professional, and the idea of bringing physical keyboards back to smartphones is fantastic. As someone who enjoys productivity and typing on real keyboards, I think this project has a lot of potential. Looking forward to seeing more from them.

9 mars 2026
Avis spontané
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Réponse de Clicks

Thank you for the thoughtful feedback!

Great to hear the idea resonates with you. Bringing back physical keyboards is exactly what we’re all about, and there’s plenty more to come 🙌

Noté 1 sur 5 étoiles

A month and still nothing!

After a month and being ignored by email and if I do get an email back it's an AI bot still no case. Customer service is absolute garbage. Was going to buy the communicator but now? Hell no! DO NOT WASTE YOUR MONEY!

8 mars 2026
Avis spontané
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Réponse de Clicks

We’re really sorry to hear about your experience, that’s not the level of service we aim to provide. It looks like there was an issue with the courier on this order, which caused the delay.

We’re glad we were able to get a replacement sent out and that it was successfully delivered on March 12th.

We appreciate your patience while this was resolved and will continue working to improve both our support and delivery experience.

Noté 3 sur 5 étoiles

Hardware great, Software not

The keyboard itself is great.

However, the app could offer better data protection. Additionally, the keys are not sufficiently customisable via the software.

Other devices I have with QWERTY keyboards work well when you set a different layout because the special characters stay where they are marked on the keyboard, for example. Ideally, Clicks would take a cue from this, or simply ensure that you can configure all the keys yourself via an improved app.

26 février 2026
Avis spontané
Logo de Clicks

Réponse de Clicks

Thank you for your honest and thoughtful feedback. We’re glad to hear you’re enjoying the keyboard itself.

When it comes to the app and customisation, we are somewhat limited by what iOS and Android allow, especially as a third-party accessory. That said, we completely understand your points around data protection and key customisation.

We have big plans for improving the app and feedback like yours is incredibly valuable in helping shape those updates. We’re hopeful we can address these areas in future releases.

Noté 5 sur 5 étoiles

Couldn't have been any better ❤️

Customer support has a response time of only a few minutes. I am receiving a precise answer to my question and the human on the other end is even anticipating things that I did not even think of. Really an awesome experience. Couldn't have been any better. Thank you so much!

3 mars 2026
Avis spontané
Noté 3 sur 5 étoiles

Worst customer service EVER.

1 star and I haven't even received my keyboard case yet. Customer service is horrible. My first case was shipped from Kentucky and was lost by Amazon logistics. After 5 days of emails with an AI chat bot I was finally informed they're shipping a replacement. From China. There's no option for expedited shipping or a human being to interact with. I'm already completely regretting this purchase.UPDATE! Finally received my keyboard case and its pretty awesome! Totally worth all of the shipping headaches, loving it with this razr! A real person finally reached out to me as well. Definitely going to gamble on the Communicator! Thank you Clicks for getting this sorted out and putting a smile on my face.

21 février 2026
Avis spontané
Logo de Clicks

Réponse de Clicks

We’re really sorry for the experience you’ve had! We’re actively working on improving our shipping and support processes to prevent situations like this.

I can see that your replacement has now been successfully delivered, and I’ve also arranged a small refund as a gesture of goodwill to make up for the delay.

Noté 5 sur 5 étoiles

Fantastic Case and company

I love my Clicks case, having the keyboard on my Razor has been amazing especially when using the exterior screen. Brings me back to one of my favorite phone I had when I was younger (my blackberry pearl). When I had an issue with my case I sent an email to support. They were prompt to answer and offer me a solution to my problem. Wonderful company and tech, I will continue to share how awesome these cases are!

20 février 2026
Avis spontané
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Réponse de Clicks

We really appreciate you taking the time to share your experience! It’s awesome to hear you’re enjoying your Clicks.

Glad our support team could help you out quickly when you needed it :)

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