Excellent service both from the lady in the office and the contractor that came out to do fix the window. Job done to a very good standard, they checked I was happy with it before they left and the p... Voir plus
Établissement
Changer d'établissementInnsworth Lane, Innsworth Technology Park Ltd, GL3 1DL Innsworth, England, GB
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Jason was great, came out today to provide a quote and managed to fix my French doors which weren't closing properly, both doors now fitting brilliantly. Have had cloudy2clear guys out a few times o... Voir plus
L'entreprise a répondu
The replacement windows are fine. There was a glitch over two minor jobs Jason had proposed - he said a locked window without a key could have the handle replaced, but the fitter said he couldn't do... Voir plus
L'entreprise a répondu
Highly recommend this company lovely to deal with, professional, efficient. Communication was great, if I had a question you get to talk to a real person! They turned up when arranged and really plea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de fenêtres
- Installateur de double vitrage
- Atelier de réparation du verre
- Fournisseur de verrous
- Service d'installation des fenêtres
- Magasin de garnitures de portes et fenêtres
Écrit par l'entreprise
We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.
Coordonnées de contact
Innsworth Lane, Innsworth Technology Park Ltd, GL3 1DL, Innsworth, England, Royaume-Uni
- 08006121118
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Great efficient company
Great efficient company. Good response time. Scheduled and kept appointments well. Good value as well

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
Fast, Easy, and Reliable
The entire process was unbelievably quick and effortless to arrange! Everything was handled smoothly, and they got the job done efficiently. Couldn't have asked for a better experience—highly recommend!

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
Reasonable price and quickly done

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
Cloudy2Clear
Prompt visit to quote. Quick offer of appointment. Technician turned up exactly when expected. He was polite and pleasant, completed the work very quickly and left no mess. A fair price for the job.

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
Fantastic service
Fantastic service - work was done quickly and very pleased with the results and the gentleman that fitted the windows was very friendly

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
Contract Law Ignored
Company estimator looked at the job. Company quoted price for said job. Price accepted. Company sent fitter for exact measurements. Fitter was grumpy about doing job, ie bit more effort than he was used to I expect. Company cancelled job.
In breach of contract, stay clear and go to a genuine glazing company.

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
A quick and helpful response.
Quick and helpful response to phone call and arranging a site visit. Fitters were friendly polite and respectful. They were diligent and they wired in a tidy and methodical manner.

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
Solved issues quickly.
I did an online request and they responded quickly and arranged a visit to quote that afternoon.
I had an issue with a dropped door and getting harder to lock, and a failed window lock.
I was told a time frame of between 12 & 4, he arrived not long after 12.
Your guy was able to do the jobs there and then and replace the window lock, so saving the need to return. The price was very acceptable. Thank you so much.
Highly recommend this company.

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
The installers turned up on time.
The installers turned up on time.
Very quick and efficient

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
We needed some handles replaced on a bedroom window
We needed some handles replaced on a bedroom window and the booking process was very quick and efficient. A date was booked and the fitter arrived on time and checked the problem. He then booked a another appointment to come back and fit them. On the day he arrived early in the morning and had the new handles fitted in 15 minutes which cured the problem. An excellent service all round.

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
Very professional job
Very professional job. The guys were quick and efficient replacing my kitchen window. What a difference it has made, I can actually see into my garden now! Couldn't fault the service from start to finish.

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
Straightforward process. Good price.
One glass panel in a french window bay needed replacing. The inspection visit was quick, with a quote at the end. The price was lower than was paid for a similar replacement and was accepted at once. On the appointed day the fitters arrived early and the job was completed quickly and tidily. Fitter took a card payment. Only downside: the 25 year guarantee is not transferable to next house-owner and invoice does not specify which window in the bay was replaced.

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
Difficult to deal with and inefficient
The cancellation policy states 2 weeks, but is actually up to their disgresion and was in fact 2 days!! (not stated on the T&Cs). I was told that they had prepared the glass as soon as my order arrived.
I was told they would be arriving at 8am and they turned up at 9:30am
Out of the 5 windows they were replacing, one was incorrectly measured and the other one was scratched.....terrible quality control. I had a repair done to the upvc surround that was so badly done, I will need to arrange another repair.
Also the office staff were unfriendly and unhelpful. I got the feeling that they couldn't be bothered

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
Very competent friendly service
Very competent friendly service . Job completed quickly and efficiently with great results. Would definitely recommend.

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
The father and son team were on time…
The father and son team were on time polite very experienced and completed the job leaving no clear up afterwards. Would like to say thank you and I have recommended the service to a friend

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
All very straightforward.
All very straightforward.
Engineer came to look at window with the problem and gave me a quote within 10 minutes.
A second engineer then came approx two weeks later and fitted the replacement window.
Excellent service.

Réponse de Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)
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