Extremely stress free. All communications between Clove Recycling and myself were rapid. There was an issue where the payment did not go through on the same day. I contacted Clove through email... Voir plus
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Extremely stress free. All communications between Clove Recycling and myself were rapid. There was an issue where the payment did not go through on the same day. I contacted Clove through email... Voir plus
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This is the second phone that I've recycled with Clove, the whole process is just so well laid out, from the quote to receiving the return package and the speed of payment, flawless procedure and easi... Voir plus
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Spectacular. Sent them a brand new phone on the Saturday. Was worried about sending it, since the phone was valued at £240 by Clove (bearing every other offer by £40, incidentally). They reassur... Voir plus
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Great service all round. Sent the return label immediately after the quote. Updated once the parcel arrived, then within a few hours confirmation that all was good and my money had been processed.... Voir plus
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Clove have been operating for over 30 years and our parent company Hugh Symons has been operating for over 45 years. We pride ourselves in customer service and honesty. We value all our customers and always aim to offer a completely fair and transparent service. If you are looking at recycling your device - you may also want to look at purchasing a brand new device from our sister company Clove Technology.
Unit 12, BH12 4AR, Poole, Royaume-Uni
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Great company definitely use again very fast for my money in the bank

Réponse de Clove Recycling
Great company, got things processed quickly even around the postal strikes, would definitely use again, cheers

Réponse de Clove Recycling
Excellent service. Sent my phone off, the next day it was received and verified. The money quoted was in my account by the end of the day.

Réponse de Clove Recycling
The process was very smooth and I was updated regularly about the status of my order. I got the full amount that was quoted

Réponse de Clove Recycling
amazing from start to finish thank you very much

Réponse de Clove Recycling
Great communication, fast same day payment, genuine company, would use again in the future without doubt.

Réponse de Clove Recycling
Very pleased with service from Clove Recycling. They quoted best price on the market for my phone and stood by it despite phone arriving shortly after 14 day price time window due to postal delays.
Money was in my account within 24 hours of receipt. Thankyou.

Réponse de Clove Recycling
Everything so easy and smooth.
Described phone, price given.
Easy to print return label.
Couple of days later money in my account.
Tried 3 other sites, Clove by far the best!

Réponse de Clove Recycling
***Update***
Sent the handset to another company, who have ran there industry wide testing tool, found nothing wrong and actually offered me more than Clove did for there original figure!
Would I recommend this company? Absolutely not!
Sent a phone to them to be recycled, initial quote was £80, was fully expecting this to be reduced. They offered £7 due to only the headphone jack was not working (everything else was fine), to be fair I'd never used it due to using wireless, on receiving the handset back I tested the jack with wired headphones, they worked perfectly.
Be warned and be careful with this company.

Réponse de Clove Recycling
Have been a long time customer of Clove Tech and have bought many Sim Free phones from them.
It's the first time I have used their recycling service and true to form they have been excellent. They kept me informed at all times and paid the price they quoted me for very quickly.
Well done!

Réponse de Clove Recycling
Dreadful service avoid at all cost.
Whenever I buy a new phone it goes straight into a case and a screen protector is applied to keep it in excellent condition for when I recycle it down the line.
I returned my Galaxy S22 to clove for recycling which I only had for 4 months and was in excellent condition.
I was quoted £378 subject to conditions! I received an email from stating that they had inspected my phone and it did not meet their expectations and so they made me a lower offer of £270!!! There was absolutely nothing wrong with my phone and I even took a video and photographs of the phone before sending it off to them to substantiate this. Clearly trying to rip people off because it is close to Christmas expecting people to accept lower offers.

Réponse de Clove Recycling
No quibbling over trade-in offer - they paid me exactly what they'd quoted (although this may be due to the fact that my phone was in excellent condition). There was a very slight delay in the order being processed and payment being made due to the Royal Mail strikes, which have understandably affected their turn around times. However, when I emailed to ask for an update, my email was answered very quickly and courteously, which I was impressed with. Even with the slight delay, the money was in my bank on the 2nd day after posting. Overall, I'd have no hesitation in recommending Clove based on my experience with them.

Réponse de Clove Recycling
scammers, Sent in a immaculate Iphone with no scratches etc, when they received, they claimed it had scratches , after many requests i was sent a pic of a phone with deep scratches 100% not my phone as I had taken pics before I posted the phone.. I was hesitant but had to accept there “revised”/scam offer because i was worried they will scratch my phone and send it back has i requested a return..

Réponse de Clove Recycling
Sent a phone to them that was less than a month old, pristine and as new. Lowered my quote drastically saying the phone was scuffed on the back, it has never been used without a good quality screen protector and cover. Pure nonsense!!! I sent the phone to another company and they accepted it in pristine condition and paid the full amount you 1st quoted before trying to rip me off.

Réponse de Clove Recycling
Spectacular.
Sent them a brand new phone on the Saturday.
Was worried about sending it, since the phone was valued at £240 by Clove (bearing every other offer by £40, incidentally). They reassured me that they used Royal Mail all the time with no problems, so it would very probably be fine.
By 6.30pm on Monday evening I had the agreed value deposited into my account by direct payment.
Astonishing, when you think the amount of time some companies take to do fast simpler things.
Really cannot recommend them enough.

Réponse de Clove Recycling
Used Clove to sell a Google Pixel 6a, was the best price available but over and above that the service exceeded expectations.
Their initial offer was what I received and the entire process from sending the device to Clove, through to getting paid took less than 48 hours.
Absolutely impeccable.

Réponse de Clove Recycling
So glad I found this company everything is so fast from quoting a price for your handset to money credited to your bank they did this all within 2 days for me so simple and true to there word

Réponse de Clove Recycling
Outstanding service from begining to the end would highly recommend

Réponse de Clove Recycling
Excellent quick service. Sent phone in on Wednesday and money was in bank on Thursday. Will defo use again

Réponse de Clove Recycling
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