Clutch Avis 1 138

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Clutch was very helpful The only issue I had was with carfax. Carfax said our mileage was say 140000km when its only actually 115000 Carfax thought the number was in miles so carfax switched it fr... Voir plus

Noté 5 sur 5 étoiles

The process was quite easy. Download some documents; make an appointment and in our case we drove the vehicle to the facility because it was very close to home. The inspection was quick and the... Voir plus

Noté 5 sur 5 étoiles

I first contacted Clutch in February but was unsure how their process worked. I followed up again in April, and Adeeb, the representative, answered all my questions and gave me confidence in choosing... Voir plus

Noté 5 sur 5 étoiles

The gentleman texted me at the time he was supposed to. He arrived at the time said. It was super fast and professional. A couple of questions later, he was already gone. And my money was deposited... Voir plus


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
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3 étoiles
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N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Piece of mind

I didn't have the time or energy to sell the car on my own. It was in good condition, but needed a few fixes. So reaching out to Clutch was easy, sending the pics and getting a realistic estimate. The whole process is amazing.

29 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

We are very pleased with Clutch…

We are very please with Our Clutch experience, the quote they gave is the money we recieved, they inspected the vehicle in 20min, and the money was in our account in 15min, everyone we spoke with was very professional and great to deal with. Highly recommend Clutch

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Our experience with Clutch was a 10/10

Our experience with Clutch was a 10/10. Efficient. Friendly. Courteous. Fact based. And there was no funny business when we brought the car to drop it off. I thought maybe it was too good to be true. But clutch came through with everything they told us they would. Highly recommend them to anyone selling their car. And we got a way better price for the car than going through a dealer.

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Fast, easy and safe

Found the online experience easy and seamless. Made sure to answer the questions honestly and received a quote within minutes. Upon accepting the offer, the administrative process was super quick and easy with a follow up phone call to confirm details and answer my questions. Drop off was about 30 minutes and Mitchell and the new trainees were awesome throughout the process. This process is great for those that like the safety of not selling on your own. Money was in my account within a couple minutes. Would definitely recommend.

31 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

too many red flags

where to start lol
lots of hidden fees. The main price listed is the cash value...before tax.. if you plan on financing expect at lesat 7.99 interest even with great credit... there is a finance calculator but thats just an estimate...and before tax...you then a finalizes quote from a lender...again before tax.
2) pricing is unclear. anything below 20k whether thats the base price, or factoring in trade in value/ and or down payments will actually INCREASE your interest rate since lenders don't profit of loans so small.. all this is BEFORE trying to force gap insurance on you
3) warranties are sketchy. Most cars normally have 5-10 year warranty with varrying degees of how long the term lasts if ownership is transferred. Most cars clutch offers, even the 2025 or 2026 models have little to no warranty. Even if they do, you are still forced to pay extra to extend the warranty from the lender. And they use shady marketing tactics like making the base offer seem like garbage with the middle tier being way better for only a little bit more (which is technically a high markup as the base offer is overpried). i.e base offer only provides a 3 month warranty while middle tier is 5 years.

so for example, a car i was looking as was 155 bi weekly. i didnt know the number was initially pre tax so it ended up being about 190. because my down payment and trade it made the remaining balance of the car under 20k, the base offer from the lender put the interest from 7.99 to 9.99 skyrocketing my bi weekly payment to 270...before tax...at the cheapest...since we are looking to spend no more than 200bw, clutch is no longer a possibiltiy

the site is also broken af. chrome eventually stopped loading all together for me so i had to use safari...there i had even more problems. dropdowns not dropping down, or selecting menu items not actually changing the filter results, frequently signing me out, clicking back either taking me to a random page or a different part of the previous page, having trouble loading the page or trlling me the car was no longer available when it was, the financing application refusing to actually send, and on mobile, the page not infinitely scrolling and randomly just deciding to stop loading items

there is also a lot of lack of communication. One agent didnt tell me they were off, another failed to mention that to get an exact quote i had to fill out the whole purchase and finance form and put down a deposit, one is unable to see my file at all, etc.

Then theres the fact that you cannot see the car in person until you go get it meaning you cant test drive it in advance. sure, they give you 10 days from pick up but i only have one car and would have to trade it in meaning if i'm unhappy with test drive, i have no car at all

lastly, they claim they only show images of the most noticable scuffs, but the images are terrible. small, low res, low light or heavy reflections, etc. you cant even see the scratch in most of them...yet they go out of theit way to make the main product shots look great lol

their whole selling point is you dont have to deal with the super pushy dealers...but this just screams scam

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Fair offer

Fair offer, easy process, lots of availabilities to work with your schedule. No pressure approach.
Great selling experience.
Would recommend.

28 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Selling my vehicle

Highly recommend this as a consideration when selling your vehicle. I am sure buying from Clutch would be the same experience.

29 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Clutch claims they can beat the…

Clutch claims they can beat the dealership offer and Private selling offer. However in my case it was the opposite. The Clutch offer was half the offer from the dealership. What a shame.

10 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I highly recommend Clutch

I highly recommend Clutch. My experience from start to finish was very good. Communication with the advisor before the drop off appointment was quick and easy. Drop off took no more than 1/2 hr. I felt the price they offered was fair. Funds were deposited in my account within 20 minutes. I would definitely recommend selling your vehicle through Clutch. I would consider buying a vehicle from them as well in the future. Apparently if you don’t like the vehicle, you have the option to return it in 10 days.

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Satisfaction for both sides

Very easy to work with. Fast response. Payment for the car that I sold at the time of pickup.
Nice not having to certify and get necessary repairs if needed when selling privately. Received an offer from Clutch that I was completely satisfied with.
Would not hesitate to recommend them to a friend or family member.

28 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Clutch came in clutch

Was greeted when I came in. Everyone was friendly. Offered us coffee and snacks while we waited. We didn’t have to wait long at all though. Our Advisor, Alex helped me out with my car. He greeted my husband and I and even said hello to our 8 month old daughter. He was very efficient and professional. Made the car process very easy. I would recommend Clutch to anyone who is looking to get rid of their car!

28 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

We had an excellent experience with…

We had an excellent experience with Clutch.ca and would highly recommend them to anyone looking to sell their car.

The entire process was completely hassle-free, smooth, and incredibly efficient from start to finish. What really stood out was the value they offered for our vehicle—it was significantly better than what we were getting from dealerships, who were honestly lowballing and undervaluing the car.

Clutch made everything easy and transparent, and the convenience factor was a huge plus. They even came directly to our home to pick up the vehicle, which saved us time and effort.

Overall, a seamless and stress-free experience with great value. I would definitely use Clutch again.

28 mars 2026
Avis spontané

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