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Lisez les avis des autres

Noté 5 sur 5 étoiles

I stayed with my family and dog in a two bedroom apartment in Business Bay. We had a great booking experience with Elizaveta and help from Kseniya when the washing machine was broken. They fixed it qu... Voir plus

Noté 5 sur 5 étoiles

Sofia P has been super helpful assisting me with dates and times for my upcoming apartment move! I started renting with Colife when I moved to Dubai in 2024 and I’m moving to an alternative apartment... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Могу смело порекомендовать компанию Colife. Уже не в первый раз мы пользуемся их услугами, когда путешествуем. Но отдельно хочу сказать «спасибо» менеджеру Соне!! Человек работает с душой. Дает оче... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Going out of business? We've rented our Master Bedroom out though CoLife for over 3 years. Last December our current renter told us she was moving out. Three of us searched for over a month trying to... Voir plus

À propos de l'entreprise

  1. Agence de location d'appartements

Écrit par l'entreprise

Colife is your go-to for property rentals in Dubai, Istanbul & Hong Kong. Rent a fully furnished apartment with all bills (DEWA, chiller, Wi-Fi), maintenance and tenant support included. Choose from 500+ options tailored to your needs — whether you want quick metro access, a spacious balcony, or a vibrant interior. Join our lively tenant community for free fun events and good times. Contact us now to find your dream apartment and book a viewing.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

93 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Tenant beware

I used it. While tenants are checked my host “lied about an opposite sex roommate” . I couldn’t back out then per colife. The arguments they got in were scary and horrific
The host then came in my private room all the time begged for more money off colife. I reported and colife did nothing.

The host then said her former boyfriend was a sex offender. I had to lock the door and she’d get angry at that.

30 octobre 2024
Avis spontané
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Réponse de Colife

Hi Katie,

We’re very sorry to hear about your experience and want to understand the situation better. Could you please send your unit number and stay dates to our email at marketing@colife.ae? Without this information, we unfortunately cannot investigate or assist further. We appreciate your help in providing these details so we can look into it.

Best regards,
Colife Team

Noté 1 sur 5 étoiles

JUST STAY AWAY FROM THIS COMPANY

What the hell were they thinking charging such an outrageous price for this dump?! The places they rent is infested with bedbugs, and I mean ALL OVER the room. I got bitten everywhere, had a severe allergic reaction, and couldn’t even sleep a single night. The bidets don’t work, the furniture is worn out, and disgusting, and everything in this room screams neglect.

This is NOT a place to stay under any circumstances, no matter how much money you’re willing to throw at it. I am furious, itchy, and completely disappointed. Honestly, it’s shocking that this place is even allowed to operate. Avoid it like your life depends on it.

25 octobre 2025
Avis spontané
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Réponse de Colife

Hi Rustam,

We’re very sorry to hear about your experience and want to understand the situation better. Could you please send your unit number and stay dates to our email at marketing@colife.ae? Without this information, we unfortunately cannot investigate or assist further. We appreciate your help in providing these details so we can look into it.

Best regards,
Colife Team

Noté 5 sur 5 étoiles

I needed an apartment for a short stay…

I needed an apartment for a short stay (about two months) while I was in Dubai for a work trip. I first came across Colife on Instagram and then checked their website — there were plenty of options to choose from. I moved in right after the summer season when prices usually go up, so the rent seemed a bit higher at first. But after comparing it to other offers on the market, I realized the price was fair considering what they provide.

Their service really stands out — from a welcome pack waiting in the apartment to free maintenance if anything stops working. They also have a nice community for residents, with both paid and free events, which was a pleasant surprise. It made the whole experience feel much more personal and connected.

Overall, I’m very happy with my stay and feel that the value matches the quality of service. I’ll be coming back to Dubai for business again next year, and I’ll definitely choose Colife for my next stay.

28 août 2025
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Réponse de Colife

Hi Валерия,

Thank you for such a detailed and thoughtful review. We’re glad to know you had a positive experience and appreciated both the service and the sense of community we aim to create for our residents. It’s great that Colife could make your work trip more comfortable. We’ll be happy to welcome you again on your next visit to Dubai.

Best regards,
Colife Team

Noté 1 sur 5 étoiles

I had a very disappointing experience…

I had a very disappointing experience with Colife.

First of all, they never sent me the self check-in details, and I ended up waiting at the airport for hours. During my stay, the Wi-Fi was constantly an issue they hadn’t even paid for it, and I had to keep reminding them. On top of that, they still haven’t refunded my deposit.

Trying to reach their customer service is pointless. They ignore calls, messages, and emails, and instead push customers to use their app, which is useless since no one actually responds. The property itself was poorly maintained most things were broken and clearly not looked after.

Overall, Colife feels completely unprofessional and careless with customers. I definitely would not recommend booking with them.

20 août 2025
Avis spontané
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Réponse de Colife

Hi Consumer,

We are sorry to hear about your experience. This is not the level of service we want to provide at Colife, and we take your feedback seriously. To better understand the situation, please send us your unit number and stay dates at marketing@colife.ae.

Best regards,
Colife Team

Noté 1 sur 5 étoiles

Deeply Disappointed by Colife’s Negligence

I have been a Colife customer for the past year and a half. While no company is perfect, the last few days have left the worst taste in my mouth about ever speaking positively about them.

My long-term rental renewal is due on 9th September and I reached out well in advance with two options. First, to use the first few days to try for a bigger space. Second, if nothing worked out, to proceed with renewal on time. After almost a week of chasing, I finally got a response. I did not like their other options but kept reminding them to share renewal documents as time was running out.

Less than two weeks before renewal (this week) I was suddenly told I need to vacate because the owner plans to sell. No one mentioned this to me before and no one alerted me in time. This from a company that has you sign a contract with terms clearly stating termination processes and advance communication in case of such situations. A complete lack of accountability and care.

In 11 years of living in this city I have never seen such disregard for customers. To treat someone’s home, peace of mind, and stability with this level of negligence is deeply hurtful, upsetting, and disrespectful.

Thank you to Sofia, who has been the only one who approached this situation with the empathy and compassion it deserved. I can’t imagine what it would’ve been like if I hadn’t pushed for a response and she was able to get back to me.

Update:
After vacating on the 9th of September, they have refused to give me back my deposit. This is the type of unscrupulous behavior this company has.

29 août 2025
Avis spontané
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Réponse de Colife

Hi Momo,

We are very sorry to read about your experience. We understand how important clarity and stability are when it comes to your home, and we regret that this situation caused you stress. Unfortunately, in some cases owners make decisions about their property that are beyond our control, but we recognize that communication around this could have been handled better.

Please know that we made every effort to resolve the matter and are grateful to our colleague Sofia for providing support. Your feedback helps us improve, and we will continue working on making our processes more transparent and timely.

Best regards,
Colife Team

Noté 5 sur 5 étoiles

I changed my timings 3 times but Ella…

I changed my timings 3 times but Ella managed to be patient with me and helped me to get me the best place to stay in dubai

23 août 2025
Avis spontané
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Réponse de Colife

Hi Sukchqin,

Thank you for your feedback. We’re glad to hear that Ella’s patience and support helped you find the right place in Dubai. We’ll be happy to welcome you again in the future.

Best regards,
Colife Team

Noté 5 sur 5 étoiles

Colife and Ella are a breath of fresh air

Colife and Ella are a breath of fresh air.
After having talked to multiple estate agents over 5 days, Ella was the only one I wanted to work with.

My experience has been extremely positive and they helped me find an apartment within 2 days.

Ella has been responsive in her communication and after understanding what I wanted, suggested quite a few different apartments that fit my needs. She has gone out of her way to organise viewings with short notice, which I appreciate. I will gladly use their services again.

25 août 2025
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Réponse de Colife

Hi Usman,

Thank you for sharing your experience. We’re pleased to hear that Ella was able to make the process clear and efficient for you. It’s great to know we could help you find the right apartment so quickly. We’ll be glad to assist you again in the future!

Best regards,
Colife Team

Noté 5 sur 5 étoiles

Trustworthy and communicative

It’s so difficult to find a good, useful and helpful company to find decent apartments. Colife supply really good apartments, high quality and I was able to meet Sam in person who took me to the apartment and explained the app to me etc.

22 août 2025
Avis spontané
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Réponse de Colife

Hi Liz,

Thank you for your kind words. We’re pleased to know that you found the process straightforward and that Sam was able to assist you in person. At Colife, we aim to provide quality apartments along with clear support through our app and team. We’re glad this met your expectations.

Best regards,
Colife Team

Noté 5 sur 5 étoiles

My agent Sam was super helpful and…

My agent Sam was super helpful and worked to get a good price for the contract. Apartment looked like the pictures and move soon :). Colife WhatsApp was very useful too.

18 août 2025
Avis spontané
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Réponse de Colife

Hi Mac,

Thank you for sharing your experience. We are glad to know that Sam was helpful and that the apartment matched your expectations. It’s also great to hear that our WhatsApp chat was useful for you. We are always happy to see you at Colife.

Best regards,
Colife Team

Noté 5 sur 5 étoiles

Generous people with good service

Generous people with good service, very warming and pleasant environment

6 août 2025
Avis spontané
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Réponse de Colife

Hi Sati,

Thank you for sharing your experience. We're happy to know you felt welcomed and comfortable during your stay. It’s always our goal to create a friendly environment and provide helpful support throughout the rental process.

Best regards,
Colife Team

Noté 5 sur 5 étoiles

Great hospitality and flexible payment

Great hospitality and flexible payment

29 juillet 2025
Avis spontané
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Réponse de Colife

Hi Temp,

Thank you for your feedback. We're glad to hear you appreciated the hospitality and flexible payment options. You're always welcome back at Colife.

Best regards,
Colife Team

Noté 5 sur 5 étoiles

Super happy with how everything went

Super happy with how everything went! Sam was super helpful and made the whole process easy and stress-free. The apartment is exactly what I was looking for, and the Colife team was always quick to respond. Thanks a lot — really appreciate it!

29 juillet 2025
Avis spontané
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Réponse de Colife

Hi Vivek,

Thank you for your feedback. We're glad to hear that the apartment met your expectations and that Sam was helpful throughout the process. It's great to know our team was responsive and made things easy for you. We appreciate you taking the time to share your experience. You're always welcome back at Colife.

Best regards,
Colife Team

Noté 5 sur 5 étoiles

It’s good agent

It’s good agent. She’ll suggest our anything.

27 juillet 2025
Avis spontané
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Réponse de Colife

Hi Ing,

Thank you for your feedback. We're glad to hear you had a good experience with the agent and found the support helpful. If you need anything else, feel free to reach out, we're here to assist.

Best regards,
Colife Team

Noté 4 sur 5 étoiles

The agent was very nice

The agent was very nice, good recommendation, good area and the place look very clean

22 juillet 2025
Avis spontané
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Réponse de Colife

Hi Sureerat,

Thank you for your feedback. We're glad to hear that you were happy with the recommendation and the area, and that the place met your expectations in terms of cleanliness. It's also great to know the agent was helpful.

Best regards,
Colife Team

Noté 5 sur 5 étoiles

I have had a great experience

I have had a great experience. The agents are very professional and helpful.

22 juillet 2025
Avis spontané
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Réponse de Colife

Hi Daniil,

Thank you for your kind words. We're really glad to hear that you had a great experience and that our team was able to support you in a professional and helpful way. We’ll be happy to welcome you back to Colife again.

Best regards,
Colife Team

Noté 5 sur 5 étoiles

Good experience

17 juillet 2025
Avis spontané
Logo de Colife

Réponse de Colife

Hello Soze,

We appreciate your feedback. It’s great to know the service met your expectations.

Best regards,
Colife Team

Noté 5 sur 5 étoiles

Colife Dubai

I get apparts for three month near jbr area Dubai, good management, not perfect but they are going to it, every time when I needed my assistance, maintenance team came to help. Also they have group chat and organized different activities.

15 juillet 2025
Avis spontané
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Réponse de Colife

Hello Dmitriy,

Thank you for your feedback. We're glad to hear you had a good experience with our team and that the maintenance support was helpful. We also appreciate your thoughts on what can be improved — it's important for us to keep growing.

Best regards,
Colife Team

Noté 5 sur 5 étoiles

Very good service and team

8 juillet 2025
Avis spontané
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Réponse de Colife

Hello Timur,

Thank you for your feedback. We're glad to hear you were satisfied with our service and team. If there's anything else we can help with, feel free to reach out. We look forward to welcoming you again in the future.

Best regards,
Colife Team

Noté 5 sur 5 étoiles

Rimal 6 tower

I rented an apartment in Rimal 6 tower. Apartment nice, clean, bright, calm, neighbors are friendly. Manager Ella explained everything in details and showed everything. Recommend 👍

1 juin 2025
Avis spontané
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Réponse de Colife

Hello ovN,

Thank you for your feedback. We're glad to hear you enjoyed your stay with Colife and that everything met your expectations. It's great to know Ella was helpful throughout the process. We appreciate the recommendation and will be happy to assist you again in the future.

Best regards,
Colife Team

Noté 5 sur 5 étoiles

I lived with Colife while I was in…

I lived with Colife while I was in Dubai and everything went really well. The place was super tidy and had a aesthetic design. The location was super convenient — close to shops, transport, and great spots to hang out. Also, they really support the resident community and regularly organize different kinds of events. You can join free padel tennis games, and there are also other fun activities available for a small fee. Overall, if you're looking for a place to stay in Dubai that’s stress-free and comfortable, I'd definitely recommend giving them a try

16 juin 2025
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Réponse de Colife

Hello Azamat,

Thank you for sharing your experience. We're pleased to hear that you enjoyed your stay, appreciated the design and location, and found value in our community events. It's great to know that everything went smoothly for you. We’ll be happy to welcome you again in the future.

Best regards,
Colife Team

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