Colour Clad Profiles Ltd Avis 

Not Good with customer communication

The delivery date was messed around with.. they took our £1,700+ payment then I had to harass them for a delivery date!
The excuse was they changed address/building - not the customers issue!
They didn't advise of delays that were possible!
They only sent one delivery person when they had been advised in writing on their own form AND when they called to check we were expecting the delivery that we couldn't help unload!

The only good thing about the delivery was the polite and courteous driver/delivery man KEVIN

My builder now has to come on his weekend to do my roof replacement, instead of doing in the decent dry weather there is now a possibility of rain!

Kept me in the loop with the delivery, checking if I was free. Thanks Bear

Awesome 👌 job driver was fantastic

Happy , good service

A* Service great and fast delivery

Bear was really helpful

Driver was extremely polite and professional. Worked extremely late to ensure we received our delivery. Excellent service from our driver Bear.

Bear delivered on time

On time, very courteous delivery guy, Bear was very helpful

Excellent customer service, very helpful. Bear made sure we were happy with product.

Do not buy from this company. Before I placed my order for PIR insulated roof panels, I was explicitly told delivery would take 7–14 days. As soon as they took my money, the timeline magically jumped to a month and a half. When I tried to cancel (well within 7 days of ordering)—they refused to issue a full refund and forced a 10% "admin fee," withholding 10% of my money for their own deceptive practice. They failed to disclose that this was a prefabricated/made-to-order item beforehand just to trap customers with cancellation fees. Utterly shameless behavior. Save yourself the stress and buy elsewhere.

Order roofing materials in good faith, advertise said 3-4 weeks. Company confirmed a dated, that date came or went several days later after no communication I contacted them by email, again no reply. I then contacted them by telephone, third attempt some answered. Confirm that there would be an additional 9 week delay on my order, promised to get someone to call me the same day to discuss alternatives. No call. Call the following day to find out more as I have garden room with no roof at this stage. Again given the run around. Servant day later I called to cancel as I need to source materials from elsewhere now. Spoke to a pleasant guy call Matthew, said the order would be cancelled and I’d receive my refund in 3 to 5 days. 2 weeks later after emailing every day I still have record no reply or refund. Will no have to pursue the matter through the courts.

Driver really helpful, helped unload delivery.
With delay on f delivery/ miscommunication from office he was very apologetic.

Couldn’t have asked for a more helpful and happy delivery drive r

Fast delivery friendly, quality is really good!

Quick delivery as stated in website

We used this company on my property in the UK. The company were excellent with the help and advice and worked with me to coordinate delivery of the small window so that my builder could be present. My builder has now completed the job and has conveyed that the quality of the goods were of a high standard. I will be going back to the UK next month so will see for myself. Would definitely recommend this company and would use them again.