Community Union Avis 123

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I could not believe the immense support service provided whilst I was dealing with an allegation at work barely two weeks of joining community; they responded swiftly to my case without no prejudice.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've just attended an excellent online workshop on Bid Writing at which I learned about Community's own grants for local project. I'm looking forward to future events.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolute brilliant from start to finish - helped me get onto a course which all in all was about 2 weeks. So helpful at all times and regular contact. Cannot speak highly enough.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I joined Community in October 2025. I was accompanied by Matt to a meeting with management. He was very professional, communicated well with me prior to the meeting, reassured me during the meeting... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Syndicat
  2. Services juridiques

Écrit par l'entreprise

Community is a general trade union that represents workers across every sector of the UK economy. From representing the steel industry and teachers, to the self-employed and prison officers, our trained team of officers and trade union reps have unrivalled knowledge of all the sectors we represent, and fight for the pay and conditions that you deserve. We have spent decades supporting, advising and bringing together working people from across the UK to campaign for real, impactful change and it is our job to protect and support you, and our members so that you can focus on the things that matter most. Join today.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

123 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

I've just attended an excellent online…

I've just attended an excellent online workshop on Bid Writing at which I learned about Community's own grants for local project.

I'm looking forward to future events.

16 avril 2026
Avis spontané
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Réponse : Community Union

Good afternoon Steve, and thank you for your 5-star review. It's great to read you found the Bid Writing Workshop useful. I'll pass your kind words onto the Community Learn team. Kind regards ^Jack.

Noté 5 sur 5 étoiles

Absolute brilliant from start to finish…

Absolute brilliant from start to finish - helped me get onto a course which all in all was about 2 weeks. So helpful at all times and regular contact. Cannot speak highly enough.

16 avril 2026
Avis spontané
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Réponse : Community Union

Good afternoon Danny, and thank you for your lovely 5-star review. I'll make sure to pass your kind words onto the Community Learn team. If there's anything else we can help with, don't hesitate to reach out. Kind regards ^Jack.

Noté 5 sur 5 étoiles

mavis the joe practor

I could not believe the immense support service provided whilst I was dealing with an allegation at work barely two weeks of joining community; they responded swiftly to my case without no prejudice. A big shout out to mavis kwesie who handled my case with all sense of dignity, compassion and with care, you are absolute Gem. Thank for for representing me

14 avril 2026
Avis spontané
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Réponse : Community Union

Good afternoon Samuel, and many thanks for your 5-star review. It's great to read that Mavis was able to support you throughout your case so effectively. I will make sure to pass your kind words onto Mavis and the team. If there's anything else we can help with, don't hesitate to reach out. Kind regards ^Jack.

Noté 5 sur 5 étoiles

Highly Recommended

I joined Community in October 2025. I was accompanied by Matt to a meeting with management. He was very professional, communicated well with me prior to the meeting, reassured me during the meeting and was extremely knowledgeable in employment law.
If you are not a member and considering, please join as soon as possible. We hope that our managers understand employment law but more often than not they simply don't.
Don't put yourself in a position of fighting your employer alone, make sure you have union representation on your side. You absolutely will not regret it.

27 février 2026
Avis spontané
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Réponse : Community Union

Good morning Zoe, and thank you so much for sharing your experience with Community. We are thrilled to hear that Matt provided the professional support and reassurance you needed during your meeting, and It’s a great reminder that no one should have to navigate complex employment issues alone. I will make sure to pass your kind words onto Matt and the team. If there is anything else we can assist with, don't hesitate to reach out. Kind regards ^Jack.

Noté 5 sur 5 étoiles

Darren was very proffesional …

Darren was very proffesional and helpfull he discussed my issuss with me and took notes and adviced me what to do and then in the meeting spoke excellently and represented me in the best way much appreciated

10 avril 2026
Avis spontané
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Réponse : Community Union

Good morning Ahmir, and thank you for sharing your experience with Community. We are proud to read that Darren was supporting through the representation process - I will pass your review onto him and the team. If there is anything else we can support you with, do not hesitate to reach out. Kind regards ^Jack.

Noté 5 sur 5 étoiles

Nico was brilliant

Nico was brilliant, he helped me through a very difficult disciplinary process and aided in bringing the best possible outcome of a very bad situation. He's a lovely, personable and empathetic bloke and the perfect person for the job.

9 avril 2026
Avis spontané
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Réponse : Community Union

Good morning Josh, and thank you for your 5-star review. It's great to read that Nico was able to support you through the disciplinary process and secure the outcome you wanted. I'll make sure to pass your lovely review onto Nico and the team. If there's anything else we can help with, please do get in touch. Kind regards ^Jack.

Noté 5 sur 5 étoiles

Above and beyond

I joined Community for their values, and have to say that I couldn't be more glad to be with them. I recently had a situation I needed help with, and the support I was given went more than above and beyond even though I joined only 6 months ago. Sam Williams deserves the shout-out especially for being committed and providing clear and timely communication. He spotted inconsistencies I missed completely. The outcome we fought for was confirmed today and I don't think this would've happened without his help.
It's inspiring because this makes me want to continue to fight for a better work life not just for me but for colleagues like me who don't get the support we really need at work. I will look into more ways to engage within the union, because seeing the possibility of change firsthand really impressed me.

25 mars 2026
Avis spontané
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Réponse : Community Union

Good morning Mary-Ann, and thank you so much for your lovely 5-star review. It's great to hear that Sam and the team were so supportive and secured the outcome that you desired. I'll make sure to pass your review onto Sam and the team. If you require any further information or materials about getting more involved in the union, please do get in touch with me at info@community-tu.org and I will be more than happy to send them onto you. Kind regards ^Jack.

Noté 5 sur 5 étoiles

Union Representation

I recently had a serious disciplinary hearing with my employer. I was ably represented by Richard Holmes my area representative and reminded me of the value of Union representation. I would recommend that if you’re seeking a Union to join then Community would be a good choice as they are open to all .

10 mars 2026
Avis spontané
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Réponse : Community Union

Good morning John, and many thanks for your 5-star review. It's great to hear that Richard was able to support you through your issues at work. I'll make sure to pass your kind words onto Richard and the team. If there's anything else we can help with, please do get in touch. Kind regards ^Jack.

Noté 1 sur 5 étoiles

Disappointing Support When It Was Needed Most

I joined Community Union hoping to receive advice and support if any issues arose with my job. However, after paying membership fees for around a year and a half, I was made redundant while on maternity leave. I contacted Community immediately and requested several call backs, but unfortunately none were returned.
The response I received was by email and mainly contained information that appeared to be taken directly from the government website. While I appreciate being pointed to relevant resources, I had expected more personalised advice and support given the circumstances. The communication also felt quite impersonal, and responses were slow, which made it difficult to keep up with the timeline set by my former employer.
It also became clear during the process that there was very little the union could actually do to assist in my situation. Overall, the support I received did not meet my expectations, and in the end I felt I had to deal with the situation on my own. Based on my experience, it may be worth considering other forms of protection, such as unemployment insurance instead of union membership.

20 novembre 2025
Avis spontané
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Réponse : Community Union

Good morning ST, I am sorry to hear that you have had a bad experience with Community. We take complaints very seriously, and I would like to investigate this further for you. Unfortunately, I cannot identify you based on the information provided above. If you could please get in touch with me at info@community-tu.org with your details, I will look into this further. Kind regards ^Jack.

Noté 5 sur 5 étoiles

get an union

I’m very glad I joined Community Union because they helped me a lot from the very first moment I had problems with the company I work for. There are many unions out there, but Community really stood out to me because, unlike some others, they sent a representative to support me in person whenever I needed help with my case.

Later on, my case became more complicated, and Fahima became my solicitor. She helped me a lot, and all the legal documents went through her. If you don’t have legal knowledge, having someone experienced handling the legal side of things can be extremely helpful.

For me, being part of a union made a real difference.

1 mars 2026
Avis spontané
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Réponse : Community Union

Good morning, and thank you for your lovely 5-star review. It's great to hear that Fahima was able to support you through such a complicated and stressful time, and achieve the outcome you wanted. I will make sure to pass your review onto Fahima and the legal team. If there's anything else we can assist with, please do get in touch. Kind regards ^Jack.

Noté 5 sur 5 étoiles

I highly recommend this community…

I highly recommend this community union. In particular, I would like to give special thanks to Letitia McCalla , who supported me throughout my redundancy process. She attended every meeting with me and always offered advice and guidance. Thanks to her support, the whole process was much less stressful. I am very grateful for her help.

9 mars 2026
Avis spontané
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Réponse : Community Union

Good morning and thank you for your 5-star review. We understand how stressful redundancy processes can be, so it is great to read that Letitia was so supportive through such a difficult time. I have passed your kind words onto Letitia and the team. If there's anything else we can help with, please do get in touch. Kind regards ^Jack

Noté 1 sur 5 étoiles

Preventative Advice Not Included

If you are considering joining for preventative advice or early support, don’t. Save your money. Community Union is perfectly happy to take your membership fee, but when you actually ask for guidance, you may find yourself met with rigid box-ticking and zero common sense.

I joined because I was planning to ask for a pay rise and wanted some professional advice on how best to approach the conversation. I had not opened a dispute, I was not in a grievance process, and I have never had any kind of formal issue at work. I simply wanted guidance.

I was told they could not help me because the reasons I was citing for a pay rise pre-dated my membership. Of course they did - that is rather the point of asking for one.

Apparently, you are only eligible for support if your workplace concerns conveniently begin after you start paying your subscription. The idea that someone might join a union proactively, before a situation escalates, seems entirely lost on them.

A thoroughly disappointing and frankly pointless experience. Don’t bother with these time wasters.

8 février 2026
Avis spontané
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Réponse : Community Union

Good morning CC, and I am sorry to read that you're disappointed with your experience with Community. Unfortunately I cannot identify you on our system to investigate this further for you with the information or name provided above. Based on the information in your review, and is outlined in our joining process, I can only echo what our Member Service Centre advisors said to you, which is we are unable to support members who have joined with any pre-existing matters, which it outlined in our terms and conditions when joining. I would suggest you contact ACAS for any and all matters that pre-date your membership with us as they can provided over the telephone advice with pre-existing matters. If you would like for me to investigate your complaint further, please do reach out at info@community-tu.org with your details. Kind regards ^Jack.

Noté 5 sur 5 étoiles

Sati and community union have been and …

Sati and community union have been and are still helping me through a very difficult few months at work. I cannot praise them enough. Everyone should join a union as unfortunately, management don’t always treat staff correctly

17 février 2026
Avis spontané
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Réponse : Community Union

Good morning Dot, and many thanks for your 5-star review. It's great to read that Sati was, and still is helping you through a difficult situation at work. I'll make sure to pass your review onto Sati and the team. Kind regards ^Jack.

Noté 5 sur 5 étoiles

Katie and Community Union helped me…

Katie and Community Union helped me while fighting and Appeal upheld by my works. I am grateful to Katie especially for seeing and believing me. Not many unions I have experienced, have not helped me in the way Katie and Community have. I am truly grateful for the support they have provided me with and have been careful and professional with regards to my Mental Health and health issues exasperated by my work. Thank you Katie and CU. It’s been a long journey and you stuck with me. Blessings xx

12 janvier 2026
Avis spontané
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Réponse : Community Union

Good afternoon Andreen, and thank you for your 5-star review. It's great to read that Katie was so supportive through what sounds like a very stressful time. I'll make sure to pass your kind words onto Katie and the team. If there's anything else we can help with, please do get in touch. Kind regards ^Jack.

Noté 5 sur 5 étoiles

Dear Kate

Dear Kate
I would like to express my sincere appreciation for the support and representation you provided during my appeal process. Your guidance, clarity, and professionalism made a significant difference at a very challenging time, and I am truly grateful for the dedication you showed throughout.
Thank you for taking the time to understand my situation, for presenting my case with care and accuracy, and for ensuring that my voice was heard. Your support helped me navigate the process with confidence and dignity.

I deeply value the effort you invested and the respectful manner in which you handled every stage of the appeal. Please accept my heartfelt thanks for standing with me and for the expertise you brought to the process. Please find the attached letter and sorry for the late notification.
Yours sincerely,
Angeline Masuka

23 janvier 2026
Avis spontané
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Réponse : Community Union

Dear Angeline, thank you so much for your 5-star review. Appeals can be incredibly stressful, and it is great to read that Kate was able to help you navigate the complexities with confidence and dignity.

I will pass your kind words onto Kate and the team, and please remember that Community is always here if you need us in the future. Kind regards ^Jack

Noté 5 sur 5 étoiles

A truly amazing union-thanks Deena Doyle!

My union rep is Deena Doyle. It is safe to say that without her, I would no longer be in the job I’m in. Community have supported me when I had no one to turn to and Deena has ALWAYS been on hand to lend support in any way she can. I cannot emphasise enough the importance of being part of a good union and community is an amazing one! I only hope your rep is as good as mine!

29 janvier 2026
Avis spontané
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Réponse : Community Union

Good morning Dean, and thank you for your brilliant 5-star review. Deena is an amazing representative, and it's great to read that she has supported you through what sounds like a very difficult time. I'll make sure to pass your kind words onto Deena and the team. If there's anything else we can help with, please do get in touch. Kind regards ^Jack.

Noté 5 sur 5 étoiles

I have always felt supported by…

I have always felt supported by Community Union. Thank you especially to Darren Pigott for attending a difficult meeting with me today and for understanding about my stressors at work and how they have impacted my mental health.

27 janvier 2026
Avis spontané
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Réponse : Community Union

Good evening Tracey, and thank you for your 5-star review! It's great to hear that Darren was able to support you through such a stressful time. I'll make sure to pass your kind words onto Darren and the team. If there's anything else we can help with, please do reach out. Kind regards ^Jack.

Noté 5 sur 5 étoiles

The best investment.

My monthly membership is easily the best investment I’ve made - I am so grateful for Community's support. The people are responsive, knowledgeable, supportive, and always easy to reach. It’s reassuring to know I have such reliable help on standby.

15 janvier 2026
Avis spontané
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Réponse : Community Union

Good morning Janine, and thank you for your 5-sta review. We are thrilled to hear that you feel supported and that the Community team has been there when you needed us. If there is anything else we can help with, don't hesitate to get in touch. Kind regards ^Jack.

Noté 5 sur 5 étoiles

Grievance matter

I would like to thank Darren for his support through a difficult time. I'm so glad I joined the Communtiy Union as without Darren's support yesterday I don't think I would have gained the outcome I wanted. Darren listened to everything I had to say and was non judgemental and very supportive thankyou Darren!

14 janvier 2026
Avis spontané
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Réponse : Community Union

Good morning SPJ, and thank you for your 5-star review. I'm glad to hear that Darren was able to help you get the outcome you wanted. I'll make sure to pass on your kind words to Darren and the team. If there's anything else we can help with, don't hesitate to get in touch. Kind regards ^Jack.

Noté 5 sur 5 étoiles

Fantastic support

Paul Thomas was incredibly helpful, very knowledgeable and supportive. I would recommend him to anyone who needed support from the union.

9 janvier 2026
Avis spontané
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Réponse : Community Union

Good morning Josh, and thank you for the lovely 5-star review. It's great to read that Paul was very supportive. I'll make sure to pass your review onto Paul and the team. If there's anything else we can help with, please do get in touch. Kind regards ^Jack.

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