GMB Union Avis 758

I had a really positive experience with the GMB Union during a recent grievance at work.

My representative, Chris, was professional, knowledgeable, and very supportive throughout the whole process. He took the time to understand my situation, explained my rights clearly, and made sure I felt prepared going into the meeting.

He was also always available on the phone whenever I needed advice, especially when I wasn’t sure what to do next or how to word formal emails. That support made a big difference and helped me feel much more confident throughout.

Thanks to his support, I was able to present my case clearly and achieve a positive outcome. I’m very grateful for his help and would definitely recommend GMB to others.

Gmb just holding hands wirh Deliveroo complete lies over the minimum pay per hour Deliveroo should be paying. Cant believe anyone would give money to them.

No help I had to cancel my membership

Received very competent and friendly advice from Rob at the Hove Office. I was pleasantly surprised how listened to I felt and that Rob took the time to understand my situation, answer my questions and provide support. I would really recommend the union based on my experience.

Disgraceful.

This is the second time ive contacted GMB and on both occassions no response.

Its been a week since i was told someone would contact me - still waiting.

Cancelling and going back to unison.

They are happy to take your money and leave you to fight your own battles.

REP WHENT BEHIND MY BACK AN SIDED WITH MANAGER

I have been a member of GMB for four years and, until now, I had never needed to contact them. Unfortunately, when I finally required urgent assistance regarding a disciplinary hearing and decision with my employer, the support I received was completely unacceptable.

This was a time-sensitive matter, so I contacted the Hendon office and was put in touch with Steve Forest. I attempted to contact Steve on multiple occasions but was unable to reach him. When he eventually responded, I was told his availability was limited due to his day job — he could only speak after 4pm and before 7pm.

Despite this, we agreed on a call at 10:30am on Saturday. Unsurprisingly, he never contacted me.

On the Monday, I called the Hendon office again and requested to speak with someone who could help me as soon as possible. I was told that Kay Huntbach (Regional Organiser) was above Steve Forest and might be able to assist. However, her response was vague and simply stated that Steve Forest had a “wealth of experience” and was the only person who could help me.

I contacted Steve again the next working day. He apologised and said he had been “sick.” My issue is this: as a union representative, shouldn’t you inform the member first if you are unable to attend an agreed appointment?

He later attempted to call me twice while I was at work, which I was unable to answer. He then texted to arrange another time and day. When we eventually did speak, he seemed extremely disorganised and overwhelmed.

After finally sending him my documents, I was told that I was now a day too late to appeal — entirely due to the delays and lack of professionalism from this organisation and the people representing it.

I am beyond livid that this organisation has taken money from me for four years, yet when I needed support the most, there was none. After reading other reviews, I now wish I had done my research before joining.

To whoever monitors the reviews for GMB: I will be pursuing this matter legally to recover every penny that has been taken from me.

A few years of paying contributions, and when I was forced to seek help from the trade union, I experienced shock and disappointment. At first, the union ignored my emails, and when the disciplinary meeting took place, they sided with the employer. Never again GMB — it is a waste of money and nerves.

Have paid GMB membership for 7 years. First and only time I have asked for help I was ignored on more than one occasion of asking for the help and my emails have not even been acknowledged.

Tried to complain via their Complaints Procedure, on more than one occasion but that has been ignored too. As a Trade Union GMB are a waste of space!!!

They clearly want to help people who are not indigenous to the UK but people born and bred in the UK as per usual are treated as if we do not belong in our own country!

My union rep chris I can’t thank him enough for his help in my disciplinary meeting he was extremely helpful and supportive I would recommend him to anybody and hope he will represent me in future work issues

Hayley my rep was absolutely outstanding. She had all the answers I needed. Took her roll very serious and the out come of my meeting was the best I could get. Hayley was very friendly very reassuring and was overly a lovley lady. Thank you so much your the best at what you do. (Leeds branch Hayley Doyle )

I contacted the Hove office in relation to a work place issue. They quickly assigned Rob Solaini to my case and he gave excellent support and guidance.

I've been a member of GMB for years and they came through for me when I needed them.

So 36 years paying into this union, and they no better than this labour government trying to bleed pensioners dry.
Membership was free once you retired but these clowns choose to start charging once retired, why what are you offering.

What are we actually paying for here? Protection? Absolutely not. Apparently my boss is well known, been around the world and a good manager, also asked me why I’d prefer to meet my manager in the work office for a formal meeting and questioned me on why I didn’t want my manager in my home… sorry, what?! From a manager I feel psychologically unsafe by, do you really think I’d be comfortable having a meeting in my personal space and home?
How are we even questioned on this?!
Two representatives spoke over me whilst I was crying and trying to explain my mental health of anxiety, depression and burnout and they patronised and invalidated my feelings due to “managers just being managers.” I’ll take my £15 of “support” elsewhere as they all seem corrupt. Direct debit cancelled.

Terrible union. What am I paying my monthly fee for if your reps cant be bothered to contact me. Avoid this union.

I am incredibly grateful for the support I received from Rob Solaini throughout my case. From the outset, he was professional, measured and reassuring. His advice was always fair and appropriate, and he ensured I understood exactly what was happening and what my options were at every stage.

He was consistently available, patient and thorough, even when the process became complex and challenging. Knowing he was there and fully across the detail made a significant difference. I would not have got through this without his support.

GMB as a union is atrocious, don’t waste your money on hoping you would get any representation from them. I contacted them twice, was told someone from the hive office would contact me, they never bothered leaving me as a nurse with no representation. I will be joining the RCN.

Recently I suffered a heart attack, following on from that I was made redundant by my employer. This was a very traumatic time for myself and my family.
The support and assistance i have received from GMB has been second to none. Their knowledge and expertise of navigating the daunting road of redundancy after a health condition was incredible. My particular thanks go to Chris Hoofe, Colin Griffiths and Russel Farrington

I had amazing support throughout the entire disciplinary process, I suffer with severe anxiety and it was great to have someone understanding and helpful, they gave me time and expertise and helped me challenge illegal practices, they fought for the right result and achieved it

A very painful union to deal with, had them represent me and just felt like they were a side character there to be seen and not heard.

Then they were to get unpaid wages back for me over time at 1.5x rate which my contact and local county council own employment policies agree I get. But managed to be a let down there as well, weeks of no updates and very little interest to be told 2 months later they won't be carrying any further